Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 300Page Number

I stayed for a Multiple Night Stay. The station was close and convenient, and I was satisfied with the service and the bath. The meals were also great—the miso soup was different each day, which made me feel they were considerate of guests staying multiple nights.

I originally had a Reservation at another Hotel, but after seeing this one on YouTube and hearing the food was great, I changed to this Hotel. There were plenty of amenities in front of the front desk, and they even provided baskets to carry them—an excellent service. They also offer free drinks and have a water dispenser. The women-only floor made me feel safe and comfortable during my stay. I was very satisfied with the breakfast I had been looking forward to; the vegetables were truly delicious. I wanted to try the curry too, but I was too full, which was a shame. This is a Hotel I’d like to visit again.

We stayed at the Washington Hotel for four nights from the 20th to the 24th. On the first day, there was a water leak while I was taking a bath, so I contacted the front desk. They promptly prepared another Room for us (an upgrade). Thank you very much for taking such good care of my daughter and me. Since it is located in central Sakae, we were able to use the Sakae subway to visit many places without needing taxis. We also had amazing seats at two live shows. The Hotel staff were all very pleasant, and we would like to stay here again next time. Thank you for a wonderful four-day trip to Nagoya.

I was looking for a Ryokan with an Onsen within two hours from home. I could enjoy the sea and the Onsen, and the meals were served as a kaiseki course rather than a buffet, so I was able to dine calmly and at a relaxed pace. All of the staff were very pleasant, and we had a comfortable stay. My grandchild and daughter who came with me were also very satisfied. Thank you very much. I would like to stay again.

It was new and very clean. The location was excellent for going out for drinks.

Even though I arrived much later than the check-in time, the staff kindly accommodated me. I also enjoyed the wide variety of baths! Just one thing: many guests were barefoot inside the building, which I understand since it’s an Onsen, but if possible, it would be nice to have Japanese-style indoor footwear available (the disposable slippers in the Room were a bit small and hard to walk in), so those who want to wear them would have that option. Sorry for such a luxury request. I’m grateful to the kind front desk staff and to everyone on the team.

Staying in this amazing Room—spacious, beautiful, and with a wonderful view—made for a truly memorable trip. The balcony was great too. All the staff were extremely courteous, and I was able to relax and enjoy my stay comfortably. In particular, having a piano in the Room and matcha service was so much fun. It was a special, out-of-the-ordinary experience while staying at the Hotel—something that’s hard to find at other hotels—and I really loved it. The Hotel’s interior design was also very stylish and unique, which made me excited from the moment I arrived. While many hotels have a simple atmosphere, this one felt distinctive yet refined—exactly my taste. The facilities were clean throughout, and I truly enjoyed the stay itself. With the wonderful service from the staff as well, this is a Hotel I would definitely like to visit again. The breakfast snow crab omelet and ramen (Kyushu tonkotsu ramen on this day) were incredibly delicious. I also enjoyed being able to read magazines and newspapers on the Room tablet. An outstanding Hotel!!!

I have used this service several times. From the moment I called to check my reservation, I received very polite and attentive service. Upon arriving at the hotel, I was greeted warmly with a big smile, and even when going out, the staff greeted me cheerfully. Not only did I fall in love with the hotel, but also with Aomori itself. When I was confused about making a payment at the self-checkout mini convenience store provided in the hotel, a staff member quickly came to assist me kindly without making me feel embarrassed—this left a lasting impression on me. I apologize for not being able to evaluate the bath facilities as I didn’t use them. However, one downside was that due to snow blocking the entrance ramp, only stairs were available. This made it difficult for me to carry my luggage alone up to reception; thankfully, my friend helped carry it for me. For this reason alone, I would deduct one star—but everything else was perfect!

This Hotel is located in a historic streetscape and is very conveniently situated. We were able to use a nearby restaurant for dinner, and the parking lot was also conveniently located in the adjacent building. In the evening, we enjoyed complimentary sake tasting, beer, and soft drinks in the lobby. We also had the breakfast we had reserved in the lobby. It was a bento made with local Takayama ingredients, but it would have been even better if it had been served warm. There were many international guests, mainly from Europe and North America, and breakfast seemed to accommodate halal and vegetarian options. It was clean, the service was excellent, and overall it was a great Hotel.

The Onsen was wonderful, and the pool made the kids absolutely delighted. In addition, the after-bath lounge offered beer and ice cream, which I felt was an excellent service. We also enjoyed playing table tennis, and we were very satisfied overall. This is an Accommodation we would love to return to again and again.

About a 20-minute walk from Utsunomiya Station. There are no convenience stores nearby, so it’s best to buy what you need in advance. The complimentary late-night curry service (until 8:30 PM) was very helpful. The Hotel vending machines are very reasonably priced. There is a clean public bath that can fit about five people, but it is for men only. The Room TV even supports YouTube and smartphone mirroring. I was traveling alone, but the twin Room was spacious. Breakfast isn’t luxurious, but it offers a well-balanced selection—from Japanese side dishes to bread, coffee, and juice. A Hotel with excellent value for money.

Conveniently located near the station, with Special Rapid Service trains also stopping there. A large supermarket next door meant we didn’t have to worry about dinner. We were also happy that the second-floor bath was spacious enough to stretch out and relax in. Breakfast was delicious, and we ended up eating more than we planned. Guests can also use the coffee machine outside the dining area, which was a nice way to unwind.

I was able to relax and unwind without a care. The Onsen was a comfortable size, and I wished I’d had time to use the sauna as well—it made me want to stay again. The only small concern was that the shower pressure in the room was too weak, but I’m very grateful to the staff for kindly helping with item loans and other requests with a smile. I’d love to stay here again when I visit Iki.

I stayed here because I wanted to relax in the Onsen. Since access between the Accommodation and the main building with the Onsen was only available until 22:00, it was disappointing that I couldn’t use the Onsen late at night or early in the morning, but otherwise I was satisfied. The set meals at the dinner dining area felt a bit pricey. Also, you need a smartphone to place orders. Because it’s surrounded by rice fields and feels quite isolated, it’s best to buy what you need before check-in. I believe the Hotel shop was only open until 21:30 as well. It’s a little inconvenient but acceptable. I’d like to stay again.

Thank you as always. I really appreciate the reasonable rates and the wide selection of amenities and drinks, so I keep choosing to stay here. There aren’t many Hotels that provide services like toner and lotion, so I’m very grateful. However, when I opened the refrigerator this time, I found two short hairs inside, which felt unhygienic, so I decided not to use it. Since the refrigerator is white, I think this could have been prevented with a quick check. Aside from that, I think it’s a very good Hotel, and I would like to stay again.

We stayed in a TW Western-style Room without a bath and rented a crate. The bath could be used without running into other guests, and the large dog run was almost private, so our dog could run to their heart’s content. Since the beach is close by, we went straight from the Room in swimsuits, and afterward we were able to shampoo our dog at the Facility, which was great. We would love to stay again.

I made a same-day Reservation, and the bright, clean Room was perfect for studying alone. Thank you very much.

I stayed here during a rail trip. Since it was close to the station and all I wanted was to shower and sleep, I didn’t have high expectations. The building looked old, and I thought the Room would be small... The unit bath was indeed small, but the toilet had a bidet function, so I had no particular complaints. The Room felt more spacious than the numbers suggest, and the bed was very comfortable. Surprisingly, the Room key was a card type. My west-facing Room had a train view, but perhaps due to seismic reinforcement there was a diagonal beam across the window that got in the way a bit. There were no meals provided, but there is a supermarket and convenience stores about a 5-minute walk away, so it wasn’t an issue. I don’t think I’ll stop by Shingu very often, but if I do, I’d like to stay here again.

The nearest station feels a bit isolated and slightly inconvenient, but the Room was more spacious and comfortable than expected. The bath was refreshing, and I really liked it! However, due to its slightly old condition and some dust and dirt in the bathroom, I couldn't give it a perfect score. Considering the price though, it's five stars!

I stayed here during Golden Week! There were a lot of people around Nara Park, but the area around the Hotel felt like a quiet residential neighborhood, so I was able to relax in peace. I was a little disappointed that I had to close the curtain for privacy when using the open-air bath in the Room (though I understand it couldn’t be helped). The Room was spacious and very clean. Personally, I also loved how cute the coffee and tea cups were—it made me happy. I booked a plan with two meals included, and both were beautifully presented, with great taste and satisfying portions! I stopped by before check-in to leave my luggage, and they gave me a map of the area and explained recommended places in detail, including how long it would take from the Hotel. At check-in as well, the staff member who showed me to my Room told me about some famous shops—everyone’s thoughtfulness truly meant a lot to me. Thank you very much!!