Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 178Page Number

It was a compact, easy-to-use Room. The showerhead, hair dryer, and shampoo amenities were all ReFa, which was great. However, it was disappointing that the bathroom had not been fully cleaned. Since it’s close to the station, I’d like to stay again if I have the chance.

This was my second stay. The property was thoroughly cleaned, and the building was new and spotless. In particular, the front desk service was excellent, and the staff were well trained. It is a Hotel I am glad I stayed at. I plan to Reserve again for a third stay.

Thank you for your hospitality. I stayed for three nights, and the staff were very kind and helpful. Above all, Ikebukuro is a convenient area with easy access to anywhere, and the Hotel is not too far from the station. I would like to stay here again if I have the opportunity.

The Facility was a bit old, but the staff were kind and welcoming, and I had a very pleasant stay. I also really enjoyed the happy hour and the morning obanzai—they were delicious. If I come to Kyoto again, I will stay here.

We visited with great anticipation, having heard this Accommodation has a 150-year history. From the warm welcome at arrival, everyone greeted us with smiles, and our expectations immediately rose. We were escorted to our Room by a staff member, and the attentive service was remarkably detailed—something rare these days. The building has been beautifully renovated. Relaxing in the lounge surrounded by nature while looking out over the clear stream of the Hoki River was wonderful, and our conversations flowed easily. The facilities and our Room were spacious and spotless, and the gentle scent of incense was delightful. Every staff member we passed had a soothing smile. Dinner was carefully prepared, and the thoughtfully chosen tableware made it feel even more delicious. My mother and aunt—both very particular about food—praised it highly as well; we were truly impressed by the flavors of the ingredients themselves. The semi-open-air bath in our Room and the public baths felt silky soft on the skin, so we enjoyed them again and again. It seemed to promote perspiration; we warmed up from deep within, and all fatigue melted away. There were also table tennis, massages, and more available to enjoy—the service is thorough in every way. We also heard that for a Multiple Night Stay, different dishes are served each day. After dinner, we took a walk along the Hoki River and saw fireflies drifting through an enchanting scene—it felt magical. This became an unforgettable memory of this Accommodation. On the drive home we were already saying, “Let’s come back for a Multiple Night Stay in another season.” At a time when many places are simplifying their services, we are truly grateful to have found such a wonderful Accommodation with such attentive hospitality. We will recommend it to friends and acquaintances as well. Thank you very much.

I chose this Hotel for my trip to Osaka because of the spacious Room and convenient access. It was about a 5-minute walk from the station, and I was able to get there without getting lost. The Room was very spacious and clean, and I was happy that the bathroom and toilet were separate! There was also a washing machine and microwave in the Room, and the front desk had an ice machine and kitchen items available to borrow, so it felt like it would be comfortable even for a long stay. There were many restaurants nearby that stayed open late, which made it great for going out for food and drinks. The front desk staff were kind and courteous, and it’s a Hotel I’d like to stay at again if I have another chance to visit Osaka.

All the staff, including at the front desk, were kind and helpful. We enjoyed Omi beef near the Hotel. The Hotel was quiet, and although the Room felt a bit old, it didn’t bother us. Above all, the breakfast buffet was truly delicious across the board. There was a wide variety, and some items were served in small bowls, which is perfect for anyone who wants to try many different dishes.

I’ve traveled to Tochigi many times, but this was my first visit to Yunishigawa Onsen. When choosing an Accommodation, the open-air Onsen and the meals were especially appealing. After arriving, I took a moment to relax with a cold welcome drink and a refreshingly cool towel—perfect for the heat. Once shown to my Room, I was soothed by the view from the window: mountains and a river. Dinner was served in a private room with an irori hearth, where many dishes were laid out. Over the hearth, various ingredients such as venison, beef, chicken, and yamame trout were grilled. We also enjoyed “isshobera”: minced chicken and crushed walnuts mixed into flavorful miso, spread onto a bamboo spatula and grilled, then placed on rice. Everything was truly delicious and beautiful to look at as well. For breakfast, we had piping-hot tofu made right in front of us along with many small side dishes—so filling even in the morning. Next time I’d love to visit during the autumn foliage season to enjoy a different view, so I hope to stay again when I return.

It was great that there were saunas for both men and women! We could play table tennis for free too, and my spouse and I had a lot of fun!! We received one free cup ramen per person, one ice cream after the bath, plus candy and Umaibo snacks! These little perks honestly made us so happy!!! They also had toner, moisturizer, and makeup remover. After the bath, we could drink free tea and lemon water as well—it was wonderful! We’d love to stay again!

This was our first stay. The Room was very spacious, and the view was wonderful. Watching the sunrise and the changing colors of the sea was truly beautiful. As my husband and I both love good food, we were especially delighted that the meals were so delicious. Thank you very much.

I love Niigata in midwinter, but I also really enjoy Niigata in the season of wild mountain vegetables after the snow melts. In terms of Onsen Ryokan within the prefecture, I have previously stayed at Satoyama Jujo, HATAGO Issen, ryugon, Hinano Yado Chitose, and Rankei-so. Each Accommodation was unique and charming, and this time I was finally able to visit Shiki Yuzawa QUATTRO, which I had been curious about for a while. As you can probably tell from the above, we travel around various Accommodations because we like places with great food. From that perspective—this is how my spouse and I both felt—the breakfast side dishes were good, but not “exceptionally delicious.” As for the seaweed (“nori”), it had a color and taste we had never seen before, which made us wonder: had this processed product changed over time? Or is this its intended final form in terms of appearance and seasoning? It left us feeling a bit uneasy. Perhaps for guests who usually select ingredients carefully and cook at home on a regular basis, it may not be especially impressive. That said, we truly appreciate that they prepared such a large number of dishes at the in-room chair-and-table seating area and offered their very best hospitality. We felt they were doing everything they could to provide a comfortable stay despite limited staff and time. We would recommend it more to guests with a hearty appetite who have no concerns about their legs or knees. This is because getting into a bathtub without handrails can become difficult as you get older. Both the indoor bath and open-air bath in the room continuously supplied Onsen water, so we could soak at a comfortable temperature again the next morning. We also enjoyed relaxing on the second-floor terrace. Since this season is neither too hot nor too cold—and there are no bugs—why not plan a trip now? The room seemed renovated and was very clean, and there was also a hair straightener in addition to the hair dryer. We were satisfied with the amenities! Thank you to everyone for your kind assistance throughout our stay. The large public bath at Sakura-tei was also nearby, so getting there was easy.

We stayed with the intention of treating ourselves to a luxury we don’t usually indulge in. From the welcome drink and the first small appetizer, everything was delicious, and we were already very satisfied. The wine was extremely easy to drink, and the non-alcoholic tea was also amazing (I wish you would sell it). The Room was spacious, and it was wonderfully quiet—we couldn’t hear anything from the rooms on either side. Having an Onsen in the Room that we could enjoy anytime was fantastic. If there’s one concern, it’s that while the food is excellent, the portions are quite large. Even our family—who usually asks for seconds multiple times—was saying, “We’re full!” There’s a generous amount from the appetizers onward, but some dishes served during the main sushi course and additional dishes after sushi may leave many guests thinking, “It’s delicious, but I’m too full!” That said, every dish is distinctive and truly delicious, so I still hope you’ll try them all!

Arrived tired... The natural Onsen bath was wonderful! The staff's courteous service was very helpful. I also enjoyed the soba noodles for breakfast.

We stayed here during our trip to visit roadside stations and Poké Lids in Fukushima. The facility is new, clean, and very comfortable. Its location near the station is convenient, and the parking lot is spacious. My daughter mentioned that she had the large public bath all to herself! We would love to stay here again if we have the chance.

This was my first time staying here on a business trip to Himeji. The breakfast was very delicious, and I was very satisfied to be able to try Himeji specialties. The coffee was great as well. I would like to stay here again.

We stayed at this Accommodation after several days of hiking. The building feels a bit old, but it is in a quiet location, the Room was clean, and the amenities were well stocked. The baths were especially nice, with multiple tubs and soft, pleasant water. Dinner was generous, and with rice we were completely full. If possible, it would be nice to have explanations of the dishes or a menu. It’s an Accommodation we would like to stay at again.

Natural Onsen baths and a wide variety of delicious dishes. It feels like a luxury Onsen Hotel from Japan’s Showa bubble era. There are older and newer wings, and from everywhere we enjoyed stunning views of the calm, rolling waves of Mikawa Bay. The lighthouse was charming and atmospheric. The many sets of Mikawa samurai armor and bridal kimono also gave us a sense of the history of Katahara Castle from the Sengoku period. Thank you to all the staff for your hospitality.

For the past few years, I’ve been staying at the Phoenix Park Hotel whenever I visit Nago. Before that, I used other Accommodations as well. This Hotel is quiet, and 21st Century Forest Park (the beach) is just across the road—an excellent location, with a Starbucks also set to open on the beachside in mid-April 2026. The number of parking spaces in front of the Hotel is limited, but there is plenty of parking on adjacent lots (three locations within a 30-second to 2-minute walk), so it’s not an issue. There’s also a Seven-Eleven within a short walk (under 5 minutes). Emerald, a pasta & pizza place right near the Hotel, is delicious, serves generous portions, and offers reasonable prices. I plan to stay here again next time.

They upgraded my room and gave me a small congratulatory gift. One staff member kindly accompanied us to the room and guided us during check-in. We didn’t use the other facilities, but we rested well in the spacious, comfortable room, and the large bathroom—with a bathtub and even a separate shower booth—was really nice. It’s a hotel where you can relax quietly without noisy tourists. The amenities are good too.

I stayed here for an exam, and it was truly wonderful. First, I received some supportive snacks for exam takers, which helped ease my nerves and encouraged me. The Hotel was clean and well maintained, and a humidifier was provided. For exam takers, the breakfast hours were also moved a little earlier, and I am very, very grateful.