Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 176Page Number

It was very comfortable.

Thank you for your continued support. All of my Accommodations on this trip were in the Via Inn group. Because of the low rate and my travel schedule, I stayed at Iidabashi for just one night. Iidabashi has become almost my regular Accommodation, but this time I noticed that when lying in bed, airflow from the air conditioner or ventilation blows directly onto my throat and nose due to the Room layout, and since staying at Iidabashi my throat has not felt well. Even in the middle of summer, I tried turning off the air conditioner, but it didn’t help. The Room layout itself seems exactly the same as Rooms I have stayed in many times before and never found bothersome; however, the Room photos on the Reservation screen appear to show a slightly different layout, so I wondered if there are Rooms with a different setup. I would like to stay again during exam season as well, so I hope you can improve this. Another thing I noticed compared with other locations is that it feels slightly far from the station—crossing Sotobori-dori is more tiring than expected. The desk is large and easy to use, amenities are well stocked, Wi‑Fi works at other Via Inn properties once set up once, the staff will handle check-in even if you don’t use the self check-in machine, and having an Inageya next door makes Iidabashi very convenient. I will stay with you again.

Due to an urgent matter, I couldn’t make it in time for check-in, and when you called, you handled it very politely. The Room was simple but very clean, with warm tones that made it feel welcoming. Since I booked a Plan without meals, I’d like to make a Reservation with a meal-included Plan the next time I visit Osaka.

Everything was excellent, including the room, service, bath, and meals. Despite the heavy rain, the Shuttle Service from the station was extremely helpful. Thank you very much. I would love to stay again if I have the opportunity, and I look forward to seeing you then.

The bath in the Room was great, and the private open-air bath was also wonderful. The meals were served as a course, so we were able to enjoy them while having a nice conversation. Although it can’t be helped that the elevator and other Facilities felt a bit old, everything was well cleaned overall, so we had a very comfortable stay. It was a very satisfying trip for us as a couple. Thank you very much.

Thank you for your hospitality. What I liked: - I was pleasantly surprised that the showerheads and hair dryers in the women’s large public bath were ReFa products. - The bed firmness was just right, and I slept well. What was disappointing: - There was only one elevator, so I had to wait twice at checkout. - The step at the bathroom/toilet door felt dangerous.

The Onsen was truly wonderful, just as rumored. Despite being a secluded hot spring, the meals were excellent and the hospitality was genuinely pleasant.

We stayed as three generations—my elderly mother, myself, and my child. The Room had a calm atmosphere, and the Onsen with its unique jungle-style bath was unlike anything else. The meals made great use of local ingredients, and we were very satisfied. My mother was delighted as well, and it became a wonderful travel memory for us.

Whenever I visit Toyama, I always stay here. The service is courteous and the breakfast is delicious, so I’m always satisfied. However, the only disappointment is the bath. I understand it may be difficult to install a shower booth in each Room, so I would be happy if you could add a large public bath, even if it’s in the basement. I’m looking forward to it! Please keep up the great work as Toyama’s number one Hotel. Thank you for your hospitality.

Close to the station, the Room has a front-loading washer-dryer and a large desk, so it was very convenient. I would stay again if I come to the area. The front desk staff were also very kind and helpful. Thank you.

I looked for an Accommodation where I could enjoy a sand bath. It had been a long time since I stayed at a National Vacation Village or National Lodge, and it felt nostalgic in the same way as before. The Facility is old, but I had no particular complaints, and the service and meals were good. My first-ever sand bath was amazing.\nIt warmed me through to the core and made me feel refreshed and detoxed. It was also convenient to be able to take a regular bath right away afterward.\nHowever, it’s quite far away, so I’m not sure if I’ll be able to visit again.

The food was exceptionally delicious, and each dish reflected the chef’s dedication and careful craftsmanship. The seasoning and presentation were outstanding, making it a delight for both the eyes and the palate. The high quality of the cuisine left a lasting impression, and it made for a truly satisfying stay.

We stayed with our child, and thanks to the friendly staff who spoke to us warmly, both parent and child were able to relax and enjoy a comfortable stay with peace of mind. The meals and drinks served at SPECIALTY SALON were also excellent. Next time we stay, we would love to try breakfast at THE MOMENT as well. Thank you very much.

The property is very close to the station and easy to find. There are many places to eat nearby, making it very convenient and highly recommended. The Room was relatively spacious, so we could relax comfortably even with our suitcases open. Both the interior and the Facility were clean and well equipped, making our stay very comfortable. The hair dryer worked great. We were also able to borrow a hair iron at the front desk. The loungewear with Hikonyan embroidery was very cute. All of the front desk staff were very kind and helpful. It was a big help that they could store our luggage even after check-out. Thanks to you, we had a comfortable trip—thank you very much. Next time, we would like to book meals as well.

While the rooms may not be the newest, they are clean and fully equipped with everything you need. The large public bath is clean and comfortable, and it is open for long hours, so we highly recommend it. Breakfast will satisfy guests who prefer rice; please note that there are limited options to go with bread. We had a very pleasant stay.

Everyone provides excellent service. They are friendly, polite, and kind with warm smiles. They work efficiently. The room is compact but very functional. It has everything you need, including a table and sofa. Some hotels have dark rooms that make it difficult to do makeup in the morning, but I was glad the lighting in the room was adjustable. Breakfast starts at 6:30 a.m. I was actually heading to Tateyama and wanted to eat earlier, but when I went a little before 6:30, it seemed they had already started quite a while earlier... I was disappointed that I had to rush my meal. Also, I only realized later that the refrigerator needs to be switched on manually, so my beer wasn’t cold... The room was clean and well maintained. I would like to stay again if I have the chance. Thank you very much.

I’ve stayed here many times. It’s clean, the staff are wonderful, and even a single Room is spacious enough with everything you need. Breakfast is delicious. I recently learned it’s part of the Royal Host group—no wonder the food is so good. You can also enjoy Osaka specialties, and there’s a wide variety of drinks such as tea. Thank you for the great meal. I’ll be back again.

It was very clean and nice. There was more space to walk around than I expected, which was great.

When my companion developed a fever in the middle of the night, you kindly lent us a thermometer late at night and accommodated our sudden request to extend our stay early in the morning. It was very reassuring. I would love to stay with you again on a future trip to Nagoya. Thank you very much.

We stayed here for our first overnight trip with our 11-month-old dog. The staff were very friendly, and both the facilities and our room were clean, well maintained, and comfortable.