Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 147Page Number

On a whim, I decided to visit Himeji Castle and made a Reservation. Maybe because it was a weekday, I was able to stay at a very reasonable price. I booked a single Room, but it turned out to be a twin, so there was plenty of space and I could relax comfortably. The complimentary pillows you can borrow were especially great. The bed firmness was just right, and I slept soundly stretched out. I’m picky about pillows and use an expensive one at home, but this was even more comfortable than sleeping in my own bed. The tea bags available next to the front desk also had a wide selection—I tried rooibos and jasmine tea, and both were delicious. The bathroom was a bit small, but it was clean and well maintained. The staff were also very courteous. I’d like to stay here again if I have the chance. By the way, Himeji Castle is on the opposite side of the station from the Hotel, so you can’t see it from the Hotel.

Unlike other Smile Hotels, it had a homely atmosphere with various thoughtful touches, which was great. Both the station and convenience store are nearby, making it ideal for a short stay. It's only 30 minutes to Tokyo Station, so I felt the cost-performance was better than hotels in the city. It was worth more than its price.

The location is just a short walk from JR Otsuka Station, with plenty of restaurants and shopping nearby—it was such a great area that I regretted not having more time. Also, buses starting from the station’s south exit make it easy to reach subway stations such as Otsuka and Myogadani, which is very convenient when visiting the University of Tsukuba, Chuo University, or Ochanomizu University in Myogadani. There were several buses each hour. The Room and the large public bath were both very clean. In addition, security cards were required not only for the Room but also for the elevators and the large public bath, so even as a solo female traveler over 60, I felt safe and comfortable. I also truly appreciate your kind help with my lost item. Just one thing: I prefer tea, but since I assumed it would be provided and didn’t bring any, I was a little disappointed. Other than that, everything was excellent. Thank you very much for your hospitality.

The building and room were very clean, and my family was satisfied. Thank you very much.

While the interior color scheme may be a matter of personal preference, it was a good Hotel.

We chose this Hotel for the final stop of our trip, and the new Room, with its simple yet stylish interior and spacious bath, helped us forget the hustle and bustle of everyday life. Both dinner and breakfast were truly delicious, and you could tell they were carefully prepared. The presentation was not overly flashy but tasteful, and we were very satisfied. Perhaps because everything was so well cleaned, the stately atmosphere of the classic building stood out even more, and simply being in places like the lobby or restaurant lifted our spirits. My husband’s birthday is coming up soon, so I mentioned it in advance; even so, we were deeply moved to receive a message on the dessert plate. For us as an older couple, your heartfelt hospitality made this a memorable trip. We would like to express our sincere thanks to all the staff who assisted us.

This was my first stay here. Because it’s a little away from the busy area, the surroundings were quiet. Still, it was very convenient—about a 5-minute walk to Sannomiya Station. Arriving by car was a bit confusing due to one-way streets (haha). The Hotel parking lot was full, but I was able to park at a nearby flat parking lot right away, which was also convenient. The Hotel and its Facility were very clean. The Room was clean as well. Two things stood out: there was heavy limescale around the sink overflow, and since it’s right in sight, it felt disappointing. When I tried rubbing it lightly, it came off easily (haha), so I hope this can be addressed. The other issue was that when I lifted the bed runner, I found several short white hairs. Hair is surprisingly noticeable, and I think many guests would be concerned too—not just me. This Hotel also has a large public bath. Since I went for a morning run, being able to use the bath afterward felt great. One more thing: the Room TV shows how crowded the public bath is supposed to be, but in the morning it displayed “crowded.” I hesitated but decided to go anyway—and no one was there. It didn’t seem to be real-time information. I’ve mentioned several points, but overall I think this is a very good Hotel. If I visit Kobe again, I’d like to stay here again.

I chose this Accommodation because I wanted an affordable stay near Izumoshi Station. I had no expectations at all, but it was better than expected. The free drinks until 9:00 p.m. included alcohol such as local sake. The complimentary breakfast was also good, and the shijimi clam miso soup was genuinely delicious. The Room was a bit small, and the unit bath felt cramped, but it was sufficient if you just need a shower. Overall, it was clean and the front desk staff were helpful. I would like to stay here again if I have the chance.

If you can find Shin-Osaka’s East Exit, it’s just a 1-minute walk away and great value for money. The building and Facility are old, but everything was well cleaned, and the Room was spacious and comfortable. Everything you need for your stay is provided, so there were no inconveniences, and there’s a convenience store next door—more than enough.

We chose this Accommodation because the Reviews of the food were so positive. The French dinner started with a buffet-style appetizer selection, and we really enjoyed a wide variety of vegetable-based dishes—this alone was highly satisfying. The fish and meat main courses were also excellent. The buffet-style desserts included about 10 kinds in total, from small cakes to Japanese sweets, and everything was delicious. We were so impressed that we ended up eating too much. Even though we had overeaten the day before, the breakfast buffet the next morning was also very tasty, so we ate plenty again. We will definitely return for the food. Thank you very much.

The Room was clean and new, with the fresh scent of tatami. The cuisine was beautifully presented and delicious, and the innovative menu with delightful surprises left a strong impression. The Onsen was comfortable, and the river view from both the private bath and the large public bath was wonderful. Even the showers use Onsen water, and the cold water after bathing is tasty spring water as well. This is an Accommodation we would definitely love to visit again.

The services were excellent, but what impressed us even more was the warm hospitality and thoughtful care throughout our stay! Every staff member we met was kind and welcoming, and we truly had a heartwarming time. There were plenty of complimentary drinks and snacks (the summer water service was especially appreciated). We stayed with three preschool-aged children, and even when they got excited, a bit noisy, or fussy, the staff never showed any displeasure—always smiling, speaking gently to them, and offering help whenever they noticed we might be struggling. The team at the front desk, dining area, Onsen area—everyone was wonderful. They were also very courteous when I called in advance with several questions. We chose this Accommodation to visit LEGOLAND Japan and Oyatsu Town, and we definitely want to stay again! Both dinner and breakfast were delicious! It’s located in a place where you can really feel nature, and the Onsen with scenic views made for a relaxing time. This trip reminded me that meeting kind people makes travel so much more fulfilling.

Due to the recent heavy rain disaster, we stayed at Yachiyo Midorigaoka and Narita. The semi-double Room was spacious enough for my daughter and me, and it was very clean. I was too tired to use the large public bath, so I used the in-room shower instead, but the amenities were well stocked, so it would have been fine even if we had arrived with hardly any luggage. This is a Hotel I would like to stay at again if anything comes up. Thank you very much.

A friend recommended this place for its Yumoto free-flowing hot spring water, and choosing it was absolutely the right decision. There was a small mix-up at check-in, but the staff handled it so graciously that I truly appreciate it. From our Room, we could see the entire Onsen Shrine across the way. The hot spring water was flawless—it warmed me to the core, and my skin feels great as well. The lobby had plenty of books, and by chance we were even able to enjoy a live performance—nothing but good things. I’d love to visit again if I have the opportunity. Thank you for your hospitality.

As the Hotel is located inside the airport and can be accessed directly, it is convenient for early morning flights. The room was well cleaned, and the facilities were also clean. However, while sleeping, I heard a high-pitched whining sound coming from the bathroom that kept me awake for a while. Overall, I was satisfied.

We stayed with our children. Since it was relatively affordable, we didn’t have high expectations, but we were glad we could spend our time comfortably. Choosing a property with a pool was the right call in case of rainy weather! They also lent out round swim rings and arm floaties, and there was a lifeguard at the pool. The staff—parking attendants, front desk, breakfast venue staff, and pool lifeguards—were all courteous, which made our stay very pleasant. I’m giving slightly fewer stars because there is no large public bath.

This is an adults-only Hotel. However, compared to a business Hotel, the Facilities were excellent for the price and I was very satisfied. The Room was spacious, the bed was large, the bath was wonderful, and the amenities were very helpful. If you don’t mind that it’s an adults-only Hotel, you can have a very satisfying stay. Great value for money! I’d stay again if I have the chance. I didn’t have time to try the meals, but still 5 stars. Thank you very much.

I booked this Hotel based on price because I was going to a concert at Belluna Dome and would be getting back late, just to sleep. The Hotel felt a bit old, but the Room had a table and two chairs and felt spacious without being cramped. The amenities were well stocked, and there was also a gown, which helped reduce my luggage—so I was happy about that. I couldn’t hear any voices from people walking in the hallway at all, so I had a very comfortable stay. The only slight disappointments were that the table was a bit low, and I got lost on the way from Ikebukuro Station to the Hotel. Since I’m not familiar with the area, I couldn’t find the underground exit mentioned in the directions and had to ask station staff. Even after coming up to street level, I got turned around for a moment. It would be easier if the website included photo directions. It was better than expected overall, so I’d like to stay here again when attending another concert at Belluna Dome!

The bath was great. It was nice to have a large public bath, which is rare for a Business Hotel. The Room was spacious compared to other Business Hotels. The breakfast buffet was average.

I stayed for two nights for my university entrance exams. Perhaps because I informed them in advance, I was able to relax in a very quiet Room. I also used the restaurant for both dinner and breakfast, and the food was so delicious I ended up eating too much.