Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 138Page Number

Great location right by the station with easy access. The Room was clean even for a Business Hotel, and the in-room amenities were good. After check-in, it was fun to choose the amenities and bath salts you needed. The restaurant was also clean and the food was delicious. Everyone at the Hotel was very kind.

I believe it truly is 100% free-flowing hot spring water. From the moment I got in, I could feel it soaking into my skin and leaving it smooth. There were separate tubs with hotter water and slightly cooler water, and although small, the open-air bath was also very nice. If I had one request, I’d like the open-air bath to be a bit larger.

The male staff member at the front desk provided outstanding service! When I got lost on my first sightseeing trip and asked for help, he kindly guided me. Thanks to him, I was able to enjoy myself and it turned into an amazing trip! I’d love to stay here again. Thank you very much.

The check-in time was during the dark hours, but the area was well-lit and had pedestrians, making it safe to walk. There is a convenience store next door, so you can shop even after placing your luggage in your Room. I would like to use this place again next time.

All of the dishes were delicious, and the shabu-shabu and shellfish dishes in particular were outstanding! We could really taste the quality of the ingredients, and we were very satisfied. The service was also very attentive, making our stay truly comfortable. Both the food and service were excellent—this is a Ryokan we would definitely like to visit again. Thank you very much!

Although we did not use the restaurant this time, we found the Room size, in-room environment, and Hotel security to be excellent. The service from the front desk and lounge staff was also very good, making our trip truly relaxing. The large public bath helped relieve our fatigue, and it was a pleasant bonus that the lounge is available in the morning as well. When we visit Sapporo again, we would like to stay at your Hotel again and enjoy the dining too.

The Wi‑Fi was easy to connect to, and I was satisfied that the TV included BS channels. The front desk staff were helpful, and after completing the parking procedure, I could come and go freely, which was very convenient.

Although the hotel seemed fully booked during Golden Week, the service was attentive and well organized. There were numbered tickets for breakfast, but people appeared to come in regardless, so they didn’t seem to serve any purpose, which was a bit disappointing.

The location is very convenient from the station, and the front desk staff were courteous, making check-in and check-out smooth. After checkout, there are lockers by the entrance where you can store and retrieve your luggage without needing to speak with the front desk, which is especially stress-free when you’re in a hurry. The welcome sweets and coffee were also delicious.

Thank you for your hospitality! This is a small Hotel facing a main street in Ikebukuro. The building itself is quite old, but the room was very clean and well maintained, and it was a quiet Hotel with hardly any noise. The breakfast area was also well laid out, and we enjoyed a delicious breakfast with a nice view! This is a Hotel I would like to stay at again when needed!

Considering the price range, I was very satisfied. The butler’s thoughtful, casual check-ins were wonderful. If there is one area for improvement, it would be the restroom—it really should be a private room. I will visit again.

This was my second stay, and this time I visited in summer. The Room was much larger than last time and seemed newly renovated—a Japanese-Western style Room with beds. Dinner and breakfast were served in a private room in a separate building, the same as before. This time it was a summer-style kaiseki featuring sweetfish (ayu). (In winter, it’s wild boar hot pot.) The open-air bath in the Room was also great. There are two large public baths; my favorite is the one with hot spring water cascading like a waterfall, which is used as the men’s bath at night and the women’s bath in the morning. I was even more satisfied than last time. Guests ranged from families with children to couples and married couples. Even the walk from the parking lot to the Room has a charming atmosphere, so I can recommend it. The service is very polite as well. (It seems staff change between dinner and breakfast—there were lots of “mom”-type staff members in the morning.) You’ll find tanuki figures all around. Also, the vending machines are reasonably priced, and it was nice that there were bottled drinks for each guest plus a thermos of iced water in the Room. (So you don’t need to buy water beforehand.) *Since you can’t tell the exact Room layout at Reservation, if you care about futons vs beds or whether there is a partition for the bath area, it may be best to call and confirm.* (The Room we had last time in February 2025 had futons, and if you opened the curtain by the open-air bath you could be seen. This time we had a Western-style bedroom with beds, and there was also a door/wooden screen by the open-air bath—so there were differences. It’s possible renovations have been done since then.)

The open-air bath is spacious and the views are wonderful. The proprietress at the dining area and the staff offered warm, unpretentious hospitality and thoughtful care. Of course, a good Accommodation has great meals and Facility, but it reminded me again that it is ultimately made complete by the people. I was personally very happy that our futons were not put away during breakfast.

One of my favorite Hotels, and I've stayed here several times! On the day of my stay, it was the last day of the summer festival, and the streets were bustling with people. It was lively and fun, so I couldn't help but join in! (Haha) The Hotel offered a drink service with beer available, as well as snacks like beans. I also appreciated being able to park my bike for free—thank you! The complimentary breakfast in the morning was also much appreciated. Looking forward to staying again!

On the day of our stay, you kindly offered to change our Room to one in the main building with less walking for my wife, who has difficulty walking. We are both very grateful for your help. The Room was also clean and well maintained, and we were able to enjoy a quiet, relaxing time.

The breakfast was excellent. Everything was unpretentious, with comforting, nostalgic flavors that were easy to enjoy. In particular, the slightly sweet tamagoyaki—just like a mother would make—the gently flavored miso soup rich with dashi, and the kinpira gobo made it a truly memorable breakfast. Thank you very much.

I used to visit the Onsen for day trips every year, but this was my first time staying overnight (2 nights). The spaces outside the Room were well equipped, and I felt very comfortable throughout my stay. Between the Onsen, complimentary alcohol and snacks, and manga, two days wasn’t enough time—I barely had time just to sleep in the Room. I think this is the No. 1 Accommodation as a base for horse-related activities.

I stayed for three nights with breakfast included. Breakfast was buffet-style: meatballs were the main dish on the first day, barayaki on the second, and chashu pork on the third. I was happy to start each morning feeling full. The staff were polite and pleasant, and it made me like Aomori even more.

I have stayed here several times before. The Room is compact, and the wood-grain color scheme feels very calming. The shampoo and body soap are wall-mounted dispensers, so I’m not sure of the exact types, but they were labeled Kao. The hair dryer is by mod’s hair. With the Ladies’ Plan, you can choose two extra amenities per night that aren’t included in the standard set, which is a nice touch. (Options include LUX shampoo, cooling sheets for tired feet, face masks, hot eye masks, bath salts, etc.) It would be ideal if a body wash towel were also provided among the amenities.

We stayed for two nights. The ocean view from the third-floor panoramic bath was amazing. The Onsen was also great.