Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 124Page Number

I stayed here last year and loved it, so I decided to visit again. The Room is simple yet comfortable, with a unique design not often seen elsewhere. The toilet and bathroom are separate, and the spacious bath feels like home, allowing you to relax without worrying about water splashing around. The sink is an extension of the counter inside the Room—an uncommon but very convenient feature. The bed is wide and offers excellent comfort for a good night's sleep. Even with a no-breakfast Plan, complimentary coffee and non-alcoholic drinks are available in the front floor area, which is much appreciated. The TV is internet-based, so regular broadcasts aren't available. While this might be disappointing for avid TV watchers, you can still watch some current shows on YouTube or other platforms without much inconvenience. Parking is available at ground level behind the building with an entrance there as well—very convenient. The front floor has sofas for waiting or meeting up with others and features seasonal decorations that add charm to your stay. Although I didn't use it myself, there’s also a coin laundry facility available. The staff left a positive impression as well!

Conveniently located along the national highway and easy to find, and the Room was spacious enough. I was too full and regret that I couldn’t eat the curry. This is a Hotel I would definitely like to use again if I have the chance.

I stayed here when visiting for my favorite artist’s live show. It’s a small Hotel, but the staff were courteous and it felt very clean. The Room is compact with only the basic Facility, but I had no problems during my stay. Amenities are available in front of the front desk, and you can take only what you need back to your Room, which I thought was efficient and waste-free. It’s a bit of a walk from Namba Station, but it’s close to Dotonbori and conveniently located for sightseeing. I’d like to stay here again if I have the chance.

The room was well cleaned and very tidy. The large public bath had a sauna, and it was very relaxing. Breakfast didn’t have a huge variety, but the selection was just right, and the vegetable-rich curry was delicious. The on-site coin laundry was cheaper than at other Hotels. If I have another chance to visit Iwaki, this is a Hotel I would like to stay at again.

While parts of the building show a bit of its history, the interior and guest rooms were spotless down to every detail, making for a very clean and comfortable stay. The view from the room and lobby was simply breathtaking—just looking out at the beautiful ocean right in front of you helps you forget everyday life and truly relax. The Okinawan dishes we had for dinner were all carefully prepared and absolutely delicious. Above all, what impressed us most was the warm hospitality of the staff. Their kind, attentive service and thoughtful care moved us again and again throughout our stay. This is a wonderful hotel where you can truly feel people’s warmth. We would love to return. Thank you very much!

This was my first stay at Setsu Niseko on a parent-and-children trip with my two daughters. When we arrived, I couldn’t find the parking area and was unsure what to do at the entrance, but a staff member immediately approached us and kindly guided us. From check-in to assistance throughout the property, not only the front desk team but every staff member was truly welcoming and attentive, making our stay extremely satisfying. The entire facility was spotless, our room was spacious and very relaxing, and the mountain view from the room was wonderful—an experience that made me want to return again.

We stayed for two nights while sightseeing in the north because kids stay free, making it a great value. They confirmed our check-in time in advance and explained how to use the self check-in, so everything went smoothly! Thank you as well for preparing a spacious Room for us. Each of us could use our own bed, which was very comfortable. The clothes dryer was the same type we have at home, so it was easy to use, and towels and other amenities were well provided. Breakfast was included too; it came in a box, but it was more than enough. We had it both days, and the sandwich fillings and side dishes were different each day, so we didn’t get bored. The front desk had retro games and even an Okinawa-only Orion gacha machine—lots of Okinawa vibes, which we loved. It’s very close to Churaumi Aquarium, there’s also a Starbucks nearby, and places like 88 Steak and Mai Mai Shisa are close too—highly recommended! We’ll definitely stay again!!

Thank you again for taking care of me. As a former local, I don’t think there’s any hotel more convenient than this one. It’s right in front of OK Store via Ichibangai, which makes it truly convenient. There is also an amenities service for women, which I look forward to every time. Kind staff are always at the front desk, and the amenities are neatly arranged right in front of the reception, making them very easy to access. I always use the morning light breakfast service. With toast, boiled eggs, bananas, juice (this morning it was grape juice), as well as black tea and herbal tea, it’s a satisfying breakfast. Coffee can be taken back to your room or carried out with you since paper cups and lids are provided, so I make use of that every time. It’s also close to AEON, the passport center, and the station rotary area, and there are many restaurants nearby as well—very convenient overall. The rooms are always clean, and the internet connection is stable and fast, which is helpful when I need to bring work with me. If your purpose is specifically to stay in Atsugi, I think this is the best hotel choice. Thank you again for everything each time—I look forward to staying with you again in the future.

The ocean view is spectacular from everywhere—your Room, the lobby, the Onsen, and even the private dining room. Unfortunately, it was cloudy on the day we arrived and rainy the next day, so we missed out; I’m sure it would have been an amazing view in clear weather. When I mentioned that a family member’s birthday was coming up soon, they arranged a surprise for us, which made both of us very happy. Some parts of the building do feel a bit old, but everyone—from the lobby staff to the servers—was genuinely pleasant. We were also treated to a complimentary welcome drink (including alcohol), and coffee was available free of charge. With all these thoughtful touches and warm service, our overall satisfaction more than made up for anything else. Highly recommended especially for those who enjoy sake. I’d love to visit again on a sunny day to enjoy the sunset.

We stayed as a three-generation family of six. Since it was the Obon holiday period, we expected crowds everywhere, but unlike a Hotel, it was much quieter than we imagined and we were able to relax and enjoy a truly wonderful time. The interior has high ceilings and feels very open, and it was spacious enough for six adults to stay comfortably. Because of the typhoon, it got so chilly at night that we turned on the heater, but the air conditioning worked well and kept us comfortable. The Onsen was also delightful, and the beautiful greenery visible from the window was very soothing. This time we ate out for dinner, but next time we’d like to use the hot plate and enjoy cooking together indoors. (One of us doesn’t like insects, so we’re glad we didn’t do a terrace BBQ. There were no bugs inside.) We also really appreciated having a washing machine (with dryer function) and detergent provided—it was extremely helpful when we suddenly needed to do laundry. Our parents were very happy as well and are already saying they want to come again, so we would love to visit again. Thank you so much for such a wonderful stay!!

This time, it was her birthday on the day of our stay, and the hotel kindly prepared a small mini cake plate for us, which was wonderful. Thank you very much. I would definitely like to use this accommodation again if I have the chance.

I stayed here during a typhoon due to work and other commitments. I am truly grateful for the staff’s thoughtful care. The Room was spacious, and I enjoyed using the washer and dryer; the bathroom was also clean, and I had a great time. The meals were delicious. The drinks were delicious as well. I was able to enjoy the atmosphere of Yokosuka, and thanks to the staff’s smiles and considerate support, I felt very at ease throughout my stay. I often stay in Tokyo for work, but compared with overpriced Hotels that feel superficial, this Accommodation offered excellent service, which made me very happy. I’m also grateful for the thoughtful attention from the staff at the drink counter. I will visit again. Thank you very much.

I don’t stay at a Business Hotel very often, but after reading other guests’ Reviews, I felt they were exactly right. Considering the location, I think the price is reasonable. Since it’s uncommon to drive within Tokyo’s 23 wards, it seemed there were only two parking spaces available, but even though I stayed on a Sunday night, I was able to apply on the day and get a spot, which was a big help. I had been prepared to use a nearby paid parking lot, but it was much easier being able to park in the closest place. The room itself felt perfectly fine. Breakfast was also delicious.

I stayed solo on a one-night, two-meals-included plan. The parking area was a little confusing to find. The building is wonderful, filled with greenery and light, and the room was very clean with a simple, modern feel. My room was a north-facing Japanese-style room; there wasn’t much of a view, but it didn’t bother me. I also loved that the washbasin area and the bath were separated like in a private home. Both private reservable baths were clean, and I could relax and enjoy them. If the property is busy, you may not be able to use them at your preferred time; however, if you let the front desk know, they will call your room when one becomes available—very thoughtful. The meals were generous in portion size and everything was delicious. It felt like a satisfying Japanese-Western fusion with so many dishes that I wondered if I could finish them all. I was especially happy that the kimchi hot pot had real spice. At breakfast I unfortunately left only the rice. The citrus served with the grilled fish was so good that I ate it whole instead of squeezing it—maybe an early-season mandarin—and I even bought some to take home. Since I was traveling alone, they kindly arranged for me to dine in a different area from other guests, which I really appreciated. It wasn’t quite a hotel or a traditional ryokan—just a lovely space overall. A place I would recommend to others.

We stayed as a family of five. During Golden Week, the breakfast included, Facility, and service were all excellent. We would like to stay again if we have the opportunity.

On my first trip to Matsumoto, I was grateful to be welcomed with a smile. They also stored my luggage for me in the early afternoon. The Room and bath were well cleaned and comfortable. The shampoo, hand soap, etc. were POLA products. The TV was fairly large for the Room, and I enjoyed watching the Hanshin vs Yakult game. However, once I turned off the TV and it got quiet, I could clearly hear the neighboring guest’s voice—perhaps the walls are thin. That was a bit disappointing, but I was tired and fell asleep quickly, so it wasn’t a problem for me.

We stayed as a family of three. The Onsen was wonderful—smooth and silky, a truly great Onsen. The meals were also excellent. We chose the course with sukiyaki. Everything—sukiyaki, sashimi, tempura, miso-grilled chicken, and more—was carefully prepared and delicious. Breakfast was served in a different dining area filled with morning sunlight, and it was just as tasty. The building was very clean, the Room was spacious and spotless, hot water and cold water were provided, and the futon was very comfortable. Everyone at the Accommodation was kind and attentive, so we had a great time. It’s an Accommodation we would definitely like to stay at again.

The front desk staff were very courteous and kindly assisted us even with an early-morning check-out. The property was quieter than we expected, and we were able to relax and enjoy our stay. We would like to stay again if we have the opportunity.

It’s a perfect 5 out of 5 for me! The bed springs suit my body well, and having a double bed all to myself is the best. All the staff are very friendly as well. I’ll definitely stay again. Thank you in advance.

The in-room hot spring bath is very spacious. The cuisine is carefully prepared course by course, like French dining, and absolutely delicious. The staff are incredibly kind. I can’t find a single fault. The hot spring is wonderfully relaxing as well. I’ve stayed at many hot spring destinations, but I was truly happy to stay at a ryokan like this. Thank you very much—I would love to visit again.