Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 115Page Number

Revisited Kanazawa after a long time and stayed here again. Despite being operated with minimal staff, everyone was polite and considerate in their service. The front desk and rooms were clean, and the amenity bar was always well-stocked, which was reassuring. It was unfortunate that the room wear was quite small. Being located within the premises made everything convenient and allowed for efficient movement. Looking forward to visiting again!

A Hotel where satisfaction comes from the thoughtful sum of small details—everything about the Room, bath, and breakfast makes you think, “I’m glad they had this,” rather than relying on flashy services. Comfortable pillows and loungewear, adjustable bright Room lighting, a towel rack, and a key-card power system that controls only the lights (outlets and air conditioning stay on). The large public bath is an Onsen, with partitioned washing areas for privacy. Breakfast is well balanced, with many pre-portioned small bowls and plates so there’s no hassle serving yourself. Staff in white coats even plate items for you with care. Among the many Business Hotel chains, few Hotels deliver this level of satisfaction.

This was my first time arriving at Kagoshima-Chuo Station by Shinkansen, and the location was close and reassuring. They also kindly stored my luggage after checkout, which was very helpful. Thank you for your hospitality.

I will stay here again. As mentioned in other reviews, the front desk is right next to the elevator, which made me feel secure. The welcome drink bar is available for a long time, and it’s conveniently located near both the station and a convenience store. The room was compact, but because the TV is wall-mounted, there was plenty of shelf space and I had a comfortable stay. The amenities were high quality. There was also a neighborhood public bath map, so I’d like to try one next time. Thank you for your hospitality.

Thank you. My daughter stayed here the night before an event she attended with my wife. We booked through IKYU because we had a great experience in Hakone before. The interior was refined throughout, and we also appreciated being upgraded at check-in—it really showed Daiwa’s thoughtful hospitality. It was only for one night, but we’d love to stay again if we have the chance. Even after checkout, they kindly stored our luggage, which allowed us to enjoy a short visit to Tofuku-ji Temple. With such a convenient location, this was especially helpful—my wife was very grateful. Thank you for a wonderful time in Kyoto. One small suggestion regarding amenities: only green tea was provided in the Room, and we would have appreciated having black tea as well.

The fresh Itoshima vegetables, the wide variety of dishes, and even eel rice available from the morning made the kids absolutely delighted. It was a truly enjoyable breakfast buffet. I’d love to stay here again.

Breakfast offered a great variety, and the cute tableware made it even more enjoyable—it was delicious. Also, from 5:00 PM you can enjoy free-flow drinks in the lounge, which made it excellent value for money.

It is in a very convenient location for visiting the excellent Japanese restaurants and kappo dining in Gosho-minami, so I stay here often. The Room is kept clean and well prepared, the amenities are well stocked, and it also comes with Maeda Coffee, Marukyu Koyamaen Japanese tea bags, and sweets—perfect for a relaxing break. This is my favorite Hotel in Kyoto. On my last visit, even though it was not yet check-in time, they kindly let me check in early because my Room was ready, which I truly appreciated.

Choosing the lounge breakfast Plan was absolutely the right decision. It had been a while since my last stay, and the lounge was so much fun that I ended up falling asleep—even though I really wanted to try the late-night soba for the first time. There were many solo guests, which made it very comfortable. At breakfast, I was disappointed that the all-you-can-add salmon roe had changed to salmon-and-roe, but the small side dishes were delicious and healthy. The dessert fruit—Shine Muscat grapes and generously cut pear—was sweet and wonderful. If I have another chance, I’d like to come back and finally try the late-night soba. The Onsen was kept clean, and I enjoyed it both morning and evening. The pork miso soup at breakfast was truly delicious. Thank you very much.

I stayed with my mother and aunt as a group of three. We were happy to be welcomed by the staff with warm smiles. Both the Room and the large public bath were beautiful and very clean. The open-air bath was also extremely relaxing. The meals were luxurious and delicious, and we especially enjoyed having abalone—my companions were delighted as well. There were also plenty of facilities such as a table tennis area and karaoke rooms, which we really enjoyed. The staff’s service was excellent, and this is a Hotel we would definitely like to stay at again.

I’m a repeat guest every time. It’s conveniently located near the station, the rooms are clean, and the bathroom is also spotless. The free breakfast (light meal: toast) is delicious as well. It’s quiet and I can sleep comfortably. I’ll stay again if I have the chance. Thank you.

The Room was clean, and it was great that the bath and toilet were separate. Since this trip was partly for work, the breakfast hours were not an issue, but if staying only for business, a 7:00 a.m. breakfast start feels a bit late and might make this Accommodation less likely to be considered.

This was my first time staying at Dormy Inn, and I was very satisfied. The service, breakfast, and location were all excellent, and it was also very convenient to have free coin-operated laundry machines in the large public baths for both men and women. (Drying costs 100 yen for 20 minutes.) I would definitely like to stay here again.

This was my third stay at a Via Inn Hotel, following Kyoto Station Hachijoguchi and Prime Shinsaibashi Yotsubashi. Wherever I go, the Via Inn group consistently offers Facilities, service, and amenities that I find satisfying every time. I had another comfortable stay this time as well. Breakfast has its own特色 at each Hotel, and I always look forward to it—this time the inari sushi and tofu were especially delicious. I would love to stay again if I have the opportunity. Thank you very much.

The open-air bath was wonderful, and we really enjoyed the delicious meals. It’s a small, simple inn without a lobby or shop, so we were able to relax in a very calm atmosphere. Once you enter and take off your shoes, everything is tatami, making it easy to walk around. We had in-room dining during our stay, so aside from going to the baths we didn’t need to leave the room at all—which made it even easier to spend a quiet, leisurely time.

Conveniently located very close to the subway station, making for a comfortable stay. Breakfast was also varied and delicious. The guest room was kept very clean. Some hotels often have a distinctive lingering odor, but this Hotel had none at all and felt exceptionally fresh and spotless. I was able to sleep comfortably as well. Another pleasant surprise was that the pajamas included pants. Most places provide only a top in a yukata style, but this Hotel’s service was attentive even in that regard. I would like to stay here again when I travel to Tokyo on business.

I’ve stayed here many times, and it’s always a clean, easy-to-use Hotel. The moment I arrived at my Room, I couldn’t help saying out loud, “Dormy Inn really is great,” and felt relieved. My friend who came with me felt the same way. There are so many good points: how practical the Room is, the spacious desk and sink area, the brightness, the large public bath Onsen, having all the necessary amenities, and breakfast with a wide variety of delicious options served in small dishes that are easy to pick up. The only disappointing thing this time was that the coffee didn’t taste good. Also, the door to the women’s public bath was left open. I would appreciate it if you could improve these two points. Thank you very much.

Both the international front desk and breakfast staff were extremely kind and helpful. Their service alone is worth it. Thank you very much.

Thank you very much for your hospitality the other day. Following last year, I stayed with you again. Not only is the location convenient and close to the station, but your staff’s excellent service made it an easy choice to stay at your Hotel again this year. It seems Fukuoka has been experiencing hot days as well, so please take good care of yourselves. I look forward to visiting again.

Thank you again for having us this year, as you did last year. We chose the same Room with an in-room washing machine. It was very convenient, and we used it many times. The shower room and toilet were spacious and clean. Although it’s a double bed, it’s very relaxing. We also chose the Plan with breakfast again, and we were very satisfied to enjoy a delicious breakfast from the morning. I don’t think it was available last year, but the Awamori tasting comparison was free as well. The staff were kind and welcoming with great smiles. There are several restaurants within walking distance for dinner, which is very convenient. Thank you again for your hospitality!