Nationwide × Highly rated Hotel·Ryokan for Onsen and bath - 78Page Number

It was a wonderfully relaxing stay—enjoying donuts in the lounge, working up a sweat at the gym, then heading back to the lounge for some snacks. The bathroom was comfortable, with a separate washing area. The staff were also very courteous. I’d love to stay again.

We stayed for two nights in late August on a family trip. On the first night, I became unwell (likely heat exhaustion due to Kyoto’s climate and lack of sleep), and you kindly adjusted how dinner was served. You also prepared an ice pack and cold water, and all the staff offered warm words afterward as well—I truly caused you a lot of trouble. The next day we returned to the Accommodation early after sightseeing, but housekeeping was completed quickly and the Room was restored to a comfortable state. Our child had brought a favorite stuffed toy, and seeing it seated on the sofa warmed our hearts. I was also impressed that all staff had shared information such as my avoiding caffeine and our child’s preferences, and handled everything so naturally with thoughtful care. The timing of your check-ins and sense of distance were just right, and we experienced truly wonderful hospitality. We used the Room as a family of three (our child is in 6th grade), and it felt neither too large nor too small. Having a bath in the Room was especially nice because we could use it whenever we wanted. The water temperature was set to 41°C, which feels hot in summer, but we could adjust it by adding water. The changing area had floor heating, which helped prevent us from getting too chilled after bathing. Towels and water were replenished as well, so even if we sweated after bathing, it was great to be able to use clean towels and clothes. Also, there was a lovely fragrance the moment we entered the Room, with incense throughout the building—these scent touches made everything feel special and out of the ordinary. Every meal was truly delicious. Our child has many dislikes when it comes to seafood, but you accommodated this thoughtfully; plus, both days’ menus were different so we could enjoy variety. In particular, the charcoal-grilled style dishes along with Anto-jiru soup, takikomi gohan (seasoned rice), and Wakan 18 tea were excellent—our child loved them too. Breakfast also came with many rice accompaniments that were all delicious. The soups and dashi-based dishes especially felt very “Kyoto,” which we appreciated. Finally, I would like to express my heartfelt gratitude to everyone who took care of us during our stay. We made wonderful memories in Kyoto thanks to you. This is an Accommodation we would love to visit again as a family.

This was my second stay. My first visit left a great impression, so when planning this trip with friends visiting from Taiwan, I recommended it and included it in our itinerary. Everyone praised the courteous service, the Facility, and the delicious meals. Although everything was complimentary, we truly appreciated being served high-quality food and drinks.

This was my first stay. I found this Hotel online at short notice, but the 12:00 checkout and child-friendly breakfast appealed to me. The room was very clean and offered excellent value for money. The staff were also very kind and helpful. I would like to stay again. Thank you very much.

Located right in front of Hikone Castle, the location is outstanding. Although it’s not a hot spring, you can see the castle keep from the large public bath, and being able to bathe while enjoying such a wonderful view is truly special. I ended up going in three times—at dusk, at night, and early in the morning—and was able to fully appreciate the castle’s beauty at different times of day. For dinner I had sukiyaki. The portion was very generous and I couldn’t finish it, but it was delicious. What left a strong impression on me was how kind and attentive one of the younger female staff members was—she served us with genuine care and effort. Even as we were leaving, she chatted with us and saw us off with a smile until the very end. It was service that really stayed with me. When I’m in Hikone again, this is definitely a hotel I’d like to return to.

Our children love this place, and we visit almost every year; this year again we were able to relax and enjoy our stay. There was a small mix-up with part of the dinner, but it was resolved promptly, and both the staff’s response and follow-up were excellent, so we were very satisfied. We would love to visit again.

The in-room hot spring bath was free-flowing and wonderfully relaxing. The meals were very satisfying, and the staff were excellent, making our stay truly enjoyable. A few minor points we noticed are as follows: - It was described as a twin room, but strictly speaking it wasn’t two beds; instead, mattresses were laid out on a raised tatami area, which was a bit confusing at first. - We arrived by car, but the location of the inn’s entrance and parking lot, as well as directions from the parking area, were somewhat hard to understand. - If possible, we would have appreciated an 11:00 checkout instead of 10:00. Overall, it was a wonderful place to stay. If we have the opportunity, we would definitely like to return. Thank you very much.

My father, my husband, my 5-year-old son, and I stayed here for a three-generation family trip. The location was excellent, and we really appreciated having a two-room layout that allowed us to separate the sleeping areas. Rooms like this are hard to find, so we were able to relax and spend quality time together as a family. Our son also seemed very happy to be able to spend time with his grandpa again. It was crowded due to the summer holidays, but we were impressed by how efficiently and promptly the staff handled everything. The baths, garden, and waterfall were all wonderful. We also enjoyed the meals. However, the buffet area was quite busy, and it was a little hard to tell where each dish was located at times. Overall, it’s a lovely property and we were very satisfied with our family stay. If you prefer a quieter experience, you may enjoy it even more by avoiding peak seasons.

I stayed for 3 nights. Just a few minutes’ walk to the station. A great location, about 30 minutes to Shinjuku. The view feels nothing like Tokyo—you can see Mt. Fuji from the room, there’s a large park right in front, and a lovely promenade lined with shops just outside the hotel. The room is simple, stylish, and thoughtfully designed with no wasted space—an extremely comfortable place to relax. The staff were outstanding as well. And the infinity pool was amazing—it felt like an overseas resort hotel. Whenever I stay in Tokyo, this is the only hotel I choose.

The room felt a bit dated, but it was clean and the amenities were well stocked. Since the air conditioning and heating are centrally controlled throughout the building, it was uncomfortably warm when I entered the room, but I really appreciated that the staff promptly brought me a fan. The meals were delicious, but there was so much food that I couldn’t finish it, which I regret. I think it would be even better if there were a plan offering smaller portions of high-quality dishes. I’d like to stay again if I have another opportunity.

With Hotel rates rising lately, I hadn’t had many chances to stay, but with my birthday coming up, I visited again for the first time in a while. These days, many Hotels seem busy with inbound travelers, and it’s often hard to receive Diamond member benefits. Here, even though the Hotel was nearly full, they still provided them, which made me very happy. The Room was just as before—very clean, with large windows and a great view. It felt like a unit in a luxury apartment building, and I was able to truly relax. The service was excellent and made me want to stay for as many nights as possible. I can’t visit often, but I hope to come again soon. Thank you very much.

Located almost right by the station, this is a wonderful Hotel—clean, modern, and with an artistic feel. Every staff member who assisted us was pleasant and welcoming, and the dinner at KIZAHASI was especially delicious. The breakfast restaurant offered fresh, plentiful ingredients—nothing to complain about. We were also thrilled to be able to stay in Kyoto at this price during Silver Week. Since it was my wife’s birthday, thank you very much for all your thoughtful consideration; she was truly delighted. We would love to stay again.

This Accommodation exceeded my expectations. The Room layout was well designed, and I stayed very comfortably. The view is also wonderful. The sauna is spacious enough for about 4–5 people, allows temperature adjustment, and you can enjoy löyly. The cold plunge is also plenty large, and ice is provided for those who want colder water—so you can fully enjoy the sauna exactly the way you like. The in-room Onsen is spacious enough for two people. The water has a slightly silky feel and leaves your skin nicely moisturized. The amenities were excellent as well. The private lounge offers a great selection of drinks and snacks, which you can bring back to your Room—so it feels essentially all-inclusive. I had a Multiple Night Stay, and the meals did not overlap between the first and second nights, allowing me to truly enjoy local specialties. Everything was delicious. I was very satisfied with both the Facility and the food, but what impressed me most was the staff’s hospitality—from dining staff to front desk to housekeeping. Their warm attentiveness really touched me. I would love to visit again.

My son and his wife stayed here to celebrate their wedding anniversary, as they wanted to visit Beppu Onsen. It is a wonderful hotel, with delicious meals, an in-room open-air bath, a sauna, and a spacious room where they could truly relax. It seems it became a very special anniversary for them. Thank you very much.

Because I was traveling with my elderly mother (in her 80s, with lower back pain), I consulted in advance, and they provided a rollaway bed in our Room and also brought in a table for in-room dining. Instead of taking the garden path with stairs to the entrance as usual, a staff member picked us up by car at the parking lot, and we entered through the rear entrance on the 4th floor. Since our Room had a private bath, my mother felt at ease and was able to soak comfortably. Even when the water was hot, she could adjust it with cold water and enjoy several baths. The meals were on the Standard Plan, but every dish was easy to eat, delicious, and more than enough in quantity. The trainee also explained each dish carefully and kindly offered to take photos for us. We were able to relax very peacefully during our stay. Just one thing: because there was a step down at the toilet entrance, I felt it might be a little unsafe for elderly guests; it would be better if it were flat or had a ramp. This time we spent most of our time in the Room, but if we have another opportunity to stay again, we would like to enjoy the garden and the open-air bath as well.

We stayed right after the Obon holidays. Because we made our Reservation early, we got a great deal—and since it was less crowded after Obon, the staff kindly accommodated our requests. With its convenient location right in front of the station, our whole family had a comfortable stay. The price, service, and location were all excellent, so it felt like great value for money.

Our first all-inclusive stay. We set off with high expectations for in-room dining and a private open-air bath in the Room! We’ve stayed at many Ryokan, but Umi no Hana, an Accommodation that feels like traveling through time, was truly outstanding in every way—Room, baths, meals, and service (many of the staff are from overseas, and their hospitality is excellent). We definitely want to stay again! Thank you so much to everyone at the Accommodation.

I was looking for a hot spring ryokan to stay at in Okayama, and chose this one because it had high ratings. It was a great choice. The meals were more about quality than quantity, and the portions were perfect for older guests. It’s also an all-inclusive plan, so I enjoyed a variety of drinks—especially the doburoku. I don’t remember having it much before, but it went down smoothly, and next time I think I’ll stick with doburoku after my beer. I’m glad I stayed here.

My daughter and I stayed here together. We had a luggage issue before arriving at the Hotel and ended up arriving an hour late for dinner, but you kindly accommodated us, for which we are truly grateful. For the meal, although it was already past the time when it would normally have been served as a boxed meal, you were considerate enough to serve us as planned, and I was nearly moved to tears. Every dish was not only beautifully presented but also thoughtfully prepared with seasonal ingredients and flavors that guests of any age can enjoy. The seasoning and portions were just right, and everything was truly delicious. We chose the plan with breakfast included, and it was very lavish—yet never heavy—and before we knew it, we had finished everything. The rice was especially delicious; my daughter and I even said afterward that we should have asked for seconds. The Onsen bath was very clean, and it felt so wonderful that we forgot all about the day’s troubles. We also used the open-air bath; since it was a full moon that night, we enjoyed a blissful time soaking while looking at the moon peeking through the trees. The Room was very spacious, with a Japanese-style room plus a separate bedroom with beds. It’s a layout where you can relax in comfort in the Japanese-style room and then sleep soundly in bed afterward—something guests of any age can enjoy. Above all else, every member of staff provided outstanding service. When we arrived at Kinugawa Onsen Station there were hardly any taxis available, and we were worried about whether we could reach the Hotel on foot along dark roads. You picked us up by car from the station, which helped us tremendously. You also drove us to the station again the next day—thank you so much. Thanks to you, we made our scheduled train on time. Your kindness in every respect truly moved us. There are many Ryokan out there and we have stayed at several before, but this is a Hotel where we were satisfied with everything: staff service, cuisine, baths, and Rooms. This time it was only one night because there were other places we wanted to visit as well; however, if we travel to the Nikko area again next time, we will definitely choose this Hotel. And since we had your wonderful food rather hurriedly this time due to our late arrival (laugh), next time I’d like to arrive on schedule and savor each dish more slowly. We sincerely appreciate all your kindness. Thank you very much. We look forward to staying with you again in the future.

Although I have stayed at many Hotels and Ryokans in Japan and abroad, there are surprisingly few Hotels that I can look back on later and truly feel were a great stay. This time, however, even after more than a month, the wonderful afterglow of the trip still remains. The Room, restaurant, and pool were all impeccably maintained, with thoughtful attention evident everywhere—nothing felt lacking or excessive. A major reason was also the excellent hospitality from the female staff member who welcomed us from check-in. I was also happy that there were no guests being loud or disruptive, and I am truly grateful to have found a Hotel I can return to with a smile and say, “I’m home!”