Nationwide × Highly rated Hotel·Ryokan for Onsen and bath - 47Page Number

We stayed mainly for the food, and it exceeded our expectations! Everything was delicious, especially the fish. The staff’s service was attentive, and the wine they recommended suited our taste—overall a wonderful experience. The Room was clean, and the Onsen was at a comfortable temperature. This is an Accommodation we’d definitely love to stay at again!

I’m giving it 3 stars because there’s no Onsen, but everything else is definitely 5 stars!!! The Hotel staff are very kind and friendly. The toiletries are Sekkisei, and there are also face masks you can use in the morning and evening. They even stock the fridge with snacks to help relieve fatigue—such thoughtful attention to detail. The Room is very spacious, and the bed and pillows are so comfortable that you can truly rest well even on a business trip. My top recommendation is the free hot chocolate served in the lobby. It’s fragrant, rich, and absolutely delicious!

Both the Room and the staff member who assisted us were wonderful, and we were able to truly relax. As I casually looked out from the Japanese-style Room at the beautiful garden, a large grey heron was resting its wings by the waterfall. It was my first time observing one from so close, and I was thrilled. The thoughtfully prepared cuisine is always delicious, and this time again every dish was deeply impressive. Staying in a detached guesthouse felt perfect just being there, but I went out to make sure not to miss the live music in the lobby—and it turned into another wonderfully romantic moment. As often as time and budget allow, I would love to return again and again to unwind. Thank you very much for your hospitality.

The Onsen offers a wide variety of spring qualities, and whether in the dome-shaped Roman-style large public bath or the open-air bath, it feels wonderfully spacious and warmed us through to the core. The meals featured an excellent selection of seasonal Hokkaido flavors and were delicious, and the Room was clean, comfortable, and relaxing. The staff were kind and attentive as well—an Accommodation we would gladly return to when visiting Noboribetsu again.

Although it was just a one-night, two-day stay, I was able to relax and unwind. The staff’s attentiveness was outstanding. Even though it was very crowded, they never cut corners and worked hard in the heat—I truly appreciate it. In two days, I enjoyed the Onsen at the Hotel New Awaji Group six times. Every Onsen was wonderful, but this one was especially great. I could enjoy different views in the daytime, at night, and early in the morning. It felt fantastical—like an Onsen under the sea. The meals were all about conger eel dishes. I don’t usually eat it much, but I was amazed at how delicious it was. Everything was excellent. Of course, the staff’s thoughtfulness and smiles were also wonderful. I will definitely come again—thank you in advance for your hospitality when I do.

I wanted to invite my mentor, who has supported me for many years, to my absolute favorite Accommodation, and we had a wonderful stay. A Room with a beautiful ocean view through large windows, a spacious open-air bath where you can truly relax, carefully prepared and delicious meals, and the thoughtful hospitality of all the staff—everything was outstanding. They were completely satisfied and deeply impressed, and I am truly grateful that I invited them. No matter when you visit or whom you bring along, this is an Accommodation you can trust without hesitation.

This is my favorite Hotel in Hakone Onsen. Every staff member is extremely kind and helpful. The dinner is enjoyable, as the appetizers vary each time we visit. After that, I get a body treatment; it’s always with the same therapist, which feels reassuring, and they are very skilled—I really like it. Highly recommended.

This is a very popular ryokan that’s hard to book, with excellent reviews, so I was really looking forward to staying here. From the moment I stepped into the entrance, it felt like such a pleasant space. The room was spacious as well, and I could look out over Lake Shinji from the window—it truly made me feel, “I’m in Matsue.” I relaxed in the open-air bath in my room, and the large public bath was wonderful too. The complimentary ice cream after bathing was a nice touch. Every dish at dinner was delicious, and even though I thought I couldn’t eat another bite, I still enjoyed the final eel rice dish. You can feel thoughtful attention to detail throughout the property. Above all, every staff member was fantastic, and I felt comfortable throughout my stay. The facilities, food, service, and hospitality were all impeccable. The next morning I planned to take a taxi to JR Matsue Station, but due to a taxi shortage I couldn’t secure one. When I wasn’t sure what to do next, they kindly drove me at my requested time to Matsue-Shinjiko-Onsen Station. From there there are relatively frequent buses to JR Matsue Station, so it was easy to get there without any trouble. The taxi shortage wasn’t the ryokan’s fault at all, but their willingness to help in this situation really saved me. Thanks to them, it turned into a wonderful stay. I would love to visit again.

This was our second stay. We visited in a different season, and both times were truly wonderful. This time, we requested a later dinner time and were able to relax and enjoy the beautiful sunset. The meals made great use of local ingredients—everything was delicious, from the surprisingly tender octopus to the fresh sashimi—and we also enjoyed breakfast. We were deeply impressed by the warm, attentive care from all the staff. It’s a lovely place where you can feel comfortable and at ease. Next time, we would love to visit in May, when we’re told the sunset glows golden.

The trip was originally planned because we were determined to see Nagano’s first National Treasure—the octagonal three-story pagoda at Anraku-ji Temple. We enjoyed the journey, visiting the footbath, Kitamuki Kannon Hall, and Anraku-ji, but when we returned home, the memories of Ryokan Hanaya came to mind first. From the hospitality and cuisine to the marble bath, the wood-rich architecture and signage, and even the staff attire at breakfast and dinner—every detail reflected a sincere commitment to putting guests first. It reminded us what true “omotenashi” really is. Fresh flowers were arranged throughout the property as well, which was wonderfully calming. Thanks to you, we had a truly memorable trip. We are grateful to Ikkyu.com.

On a whim during the Obon holidays, I made a Reservation for one night starting August 15, booking on August 13. I have a shellfish allergy, and since it was such short notice I thought it might be difficult, but they replied right away, “No problem.” The Hotel does feel a bit old, but it is well kept and clean, so my stay was very comfortable. The meals were generous and delicious. Above all, what makes this Hotel special is how kind everyone is. They don’t say unnecessary things, but if you ask something they think it through as if it were their own matter and respond sincerely. It left me feeling warm inside. It really shows that you don’t need a luxury Hotel to have a great stay. I highly recommend staying here at least once.\nI do not recommend climbing the 365 steps of the Ikaho Onsen stone staircase in midsummer—I was drenched in sweat and completely out of breath.

We’re repeat guests! This time, our whole family stayed to celebrate my mother’s 88th birthday. Since we told you in advance, you even prepared a special 88th-birthday outfit and took commemorative photos for us—thank you so much. One disappointment was that solar panels had been installed where the dog run used to be, so it had become much smaller than before. Still, your heartfelt hospitality and delicious meals always make us feel at ease, and my mother was very happy, so it became a wonderful memory. Thank you very much.

It was rare for our whole family to be together, so we decided to stay on short notice. After check-in, we headed to our Room with a complimentary drink from the lobby (non-alcoholic) in hand. The Room was more spacious than expected, well stocked with amenities, and the view was wonderful. The bedside light brightness can’t be adjusted, but it wasn’t an issue. Both dinner and breakfast were buffet-style with a wide variety of dishes. The freshly grilled Wagyu steak made to order was delicious, but the best was the made-to-order tempura where you can choose the ingredients to be fried. There were also many types of all-you-can-drink alcohol options, which we enjoyed. For breakfast, you can choose the fillings for your omelet, and there were plenty of both Japanese and Western options as well. Towels were provided at the large public bath, and the free ice cream after bathing was great too! All staff provided polite service—especially the restaurant staff, who spoke gently and kindly—and it felt like they paid close attention to guests. After checkout, my daughter was touched by a woman who greeted us cheerfully at the car drop-off area and waved both hands as she saw us off until we left; it made for a very pleasant departure from the Hotel and a wonderful stay overall.

Last time, we stayed in January of last year. Even in the freezing cold, having a BBQ while sitting under the kotatsu on the balcony was so much fun. This time, we returned at the end of summer with our senior dog. It was the best season, and we fully enjoyed the black-water Onsen both indoors and in the large public bath. The staff’s greetings as we passed by, their willingness to help when we needed it, and the front desk team’s smiles and efficient guidance were even more pleasant than before. The thorough cleanliness may also be thanks to considerate guests… Wherever you go, you can truly feel how comfortable it is. This Accommodation keeps evolving for the better every day, and we’re already looking forward to our next visit.

We originally planned to stay for one night, but since the weather at our next destination didn’t look promising, we decided on a last-minute Multiple Night Stay here. Before staying here, we had been at the Grand Prince Hotel Hiroshima, and compared with that, this Hotel felt more family-friendly and enjoyable even with children. It’s a little away from the center of Dogo Onsen, but a free retro-style Shuttle Service bus runs regularly, so the distance hardly bothered us. There is a footbath at the Hotel entrance that you can enjoy anytime. In the evening, there was also a festival-style kids’ fair held next to the souvenir shop area, which delighted our child. The baths are divided between an indoor bath on the 3rd floor and an open-air bath on the 4th floor. Each has its own atmosphere, and it was great being able to enjoy both. The food was delicious and our whole family was very satisfied. The staff were courteous as well, so we could relax and feel comfortable throughout our stay. This last-minute Multiple Night Stay turned out to be absolutely the right choice. When we visit Dogo Onsen as a family again, we would definitely like to stay here again—certainly a repeat for us. The Dogo Prince Hotel character “Yutama Prince” greeted us at check-in and saw us off at check-out at the entrance. We hope he keeps up the great work!

The staff’s courteous greetings, thoughtful attention to detail, and genuinely caring words were truly wonderful. In today’s Ryokan industry, where efficiency and flashy services are increasingly common, this Accommodation perfectly delivered—at a remarkably high level—exactly what I look for in a Ryokan. The Onsen and the Room were flawless, and the cuisine was delicious with delightful surprises. I also enjoyed being able to drink the Onsen water, and it was fun to admire the flowers arranged throughout the property. This has become an Accommodation I would definitely love to visit again. Thank you for such a wonderful time.

We stayed in an 8-tatami Japanese-style room, and it was very clean. The view from the window felt open and spacious, and we were able to relax comfortably. The baths were also excellent, with many different jacuzzi-style tubs to enjoy. Both the front desk staff and the shop staff were kind and supportive, which made us very happy and left us with wonderful travel memories. While waiting for the bus, we adjusted our schedule by having some self-serve coffee, and the spacious lobby filled with bright natural light was fantastic. Since this is near my late mother’s family home, my husband and I have been talking about coming back again in spring. Overall, we really loved the calm atmosphere of the area.

Whenever I return home, I try to stay here whenever possible. The room is always clean and well maintained, so I can relax comfortably. I especially love the silky hot spring—it's my favorite! I go in as many times as I can. I'd love to stay here again on my next visit home.

We chose the Anniversary Plan as it coincided with my husband’s five-year service refresh leave and the month of our wedding anniversary. On this Hakone trip, we used the free pass and hadn’t realized the hotel was on higher ground, so we quickly arranged a taxi to get there. After the hassle of getting there, I briefly wondered if we’d chosen the wrong place—but that concern disappeared as soon as we arrived. From the large lobby windows, we had a clear view of Lake Ashi, and it was immediately obvious this is a hotel with an outstanding view—scenery you can only get from an elevated location. Our room’s balcony also faced Lake Ashi and had a comfortable table set and an open-air bath. There was a Nespresso machine in the room, so we made coffee right away and enjoyed it on the balcony with the complimentary fruit while relaxing together and taking in the lake view. There were two types of coffee. I appreciated that one was decaf—perfect for evening so caffeine wouldn’t affect sleep—while in the morning there was a richer option to help you wake up. It felt very thoughtful. The bathing setup was also excellent: there was an indoor shower room, so we didn’t have to worry about getting cold while washing up, and then we could simply enjoy soaking in the open-air bath out on the scenic balcony. The hot spring water felt wonderful; I soaked many times and my skin felt silky smooth. Every dish was carefully prepared and delicious, but especially memorable was the meat: thick yet incredibly tender, with enough fat to be flavorful while still tasting light. I honestly don’t think I’ve ever had meat that good before. The tableware was also beautifully chosen throughout, making each course visually enjoyable as well. The staff were all polite and attentive. One newer staff member seemed possibly mixed heritage; her explanations were sometimes a little hard to catch, but her sincere effort came through clearly and left a great impression. Although we only told them about our anniversary on check-in day, they not only prepared a celebratory message plate but also took photos for us at short notice and presented them to us at breakfast the next morning—it became a wonderful keepsake. The next morning, lake fog covered all of Lake Ashi’s surface, creating an incredibly beautiful, dreamlike scene. We made coffee again in our room and enjoyed it together on the balcony—it truly felt like a luxurious time.

This was my third stay. They responded quickly even to sudden changes. The staff are always very kind, and both the Room and the entire building are thoroughly cleaned, so I was able to spend my time in a clean and comfortable environment. I also relaxed while enjoying the greenery in the park visible from the Room, as well as in the large public bath inside the Accommodation. Dinner was also very delicious. I was very satisfied again this time, and I was especially happy that my mother enjoyed it as well. I will stay again in winter. Thank you very much again.