Nationwide × Highly rated Hotel·Ryokan for Onsen and bath - 468Page Number

Check-in was available from 15:00, and we enjoyed our time to the fullest. The Room and Facility were still new and clean. We would love to use it again along with golf. Thank you very much!

This was my second stay. It was very disappointing that the weather did not allow us to see Mt. Fuji, but the view of Lake Yamanaka in the rain and the autumn leaves were nice in their own way! There were some crumbs like snacks on the floor near the window, but everything else was very clean and well-maintained, making it a pleasant stay. I thought it would be nice if there were mops or vacuum cleaners available for guests to use when they make a mess, so they can clean up themselves and maintain a higher level of hygiene. I also wished for some bath cleaning supplies for reheating the bath. The amenities are excellent.

Thank you very much for your kind support during our stay. Thanks to the warm hospitality and excellent service from all of your staff, we were able to spend a truly comfortable time. Our time in Kurashiki was wonderful and has become a beautiful, lasting memory. We sincerely appreciate how you made this trip even more special for us. When we visit Kurashiki again, we would love to stay with you once more. We look forward to seeing you again then. Thank you again very much.

We comfortably stayed with 4 adults and 2 children. All the tableware was neatly stored in wrapping bags, and we had to open each plastic bag to use them. While it was excellent in terms of hygiene, it was a bit of a hassle, and I thought that disposing of the plastic each time might not be good for the environment. However, from the perspective of maintaining the cleanliness of the property, I thought it was very good. In addition to the tableware, the interior, appliances, and mattresses were all the latest, and the modern Scandinavian style lifted our spirits. As an interior enthusiast, I was thrilled and soothed to be surrounded by a beautiful space with items like a Dyson hairdryer, Remipan, Staub pot, Royal Copenhagen tableware, and Louis Poulsen lighting. One thing to mention is that the AI cooking appliance was so advanced that it took quite some time to master its use (I'm still not sure if I used it correctly...). There were also plenty of tools for the children to play with, so they didn't get bored. They especially seemed to enjoy the outdoor bouldering. (However, since the ground is stone, I was a bit concerned about safety unless an adult was always present... I thought it would be better if cushions were laid out.) The most wonderful thing was the spectacular view of the lake from the large windows. The sunrise, in particular, was breathtaking. If I have the opportunity to visit Hamamatsu again, I would definitely like to use this property. Although I didn't meet the staff in person, they responded promptly, and both check-in and check-out were smooth. Thank you very much.

Mid-October 2024 2 nights and 3 days for a couple The building was a renovated traditional house. There were luxurious rooms, and although there were parts we didn't actually use, it was spacious enough to be comfortable. The air conditioning, ventilation, and floor heating were all fully equipped, making it comfortable. The onsen bathroom was very tastefully designed, with windows that could be fully opened, creating a semi-open-air feel, which was pleasant given the season. A rental villa with an onsen in Hakuba is quite rare, isn't it? The amenities, including bathrobes and towels, were well-prepared, and we were very satisfied. There was also a washer-dryer, which I think is great for long stays. There seemed to be a drying room for ski and snowboard gear, making it perfect for skiing at Happo-One. The only downside was the lack of a view, so it would be even better if there were a wooden deck or something to allow access to a shaded terrace during the good seasons, with some maintenance of trees and plants. One major disappointment was that during our stay, before checkout, several men entered the facility using an electronic key. They were not acquaintances, of course. This is something that would never happen at a hotel. Our vehicle was parked in the facility's designated parking lot on the premises, and it seemed they parked right next to it (a domestic SUV with Nagano plates), so it should have been clear that there were guests in the building. The person who unlocked the door seemed to be a real estate-related agent, as they started showing the building while talking. We were preparing to check out, so we were presentable, but we were very surprised when strangers suddenly entered our private area. In a hurry, I explained that we were still staying and about to proceed with the electronic checkout, and asked them to leave. However, in this dangerous world, I became very anxious about how the facility manager was handling the electronic key management. During our stay, we went out several times, so if anything happened, like theft of personal belongings or facility equipment, or damage, it would be a problem. After adhering to the checkout time and completing the electronic checkout, just as we were leaving the parking lot, a maintenance person arrived in a small truck. They might have been the cleaning staff. I still don't know who the person who entered during the time was, and honestly, it's unsettling. We really liked the facility, but it left us with security concerns.

It feels like you’re not even in Japan! The view is amazing.

I stayed for 6 nights. During my stay, there were some irregularities, but the staff and manager responded kindly and professionally. Due to the nature of Miyako Island, the presence of many insects is unavoidable, but there is also an annex in addition to the main building. Including the facilities, I had a very satisfying stay. Thank you very much.

This was my second stay. During my previous visit, I thoroughly enjoyed the wonderful environment, and this time, with the addition of sauna facilities and the installation of stairs to the river, I noticed an upgrade in both the facilities and hospitality, which made me very satisfied. I brought foreign guests with me this time, and I was delighted that they enjoyed it even more than our trip to Kamikochi and Karuizawa the previous week. As a concept of a private cottage, I believe this facility is unmatched by others. Although we couldn't see the starry sky, said to be the best in Japan, due to the cloudy weather, we were able to enjoy a healing space that made up for it. I would like to visit again during the autumn foliage season.

Three families, six adults, and five children stayed for two nights and three days. Despite being late September, the pool was available, and the children were thrilled. The kitchen and barbecue facilities were well-equipped, so we enjoyed cheese fondue, curry, and barbecue without dining out even once. The breakfast pizza toast and the prepared ice cream were also delicious. For shopping, it was convenient to have Marunaka and a specialty Awaji beef store about 10 minutes away by car. There was a screen and projector, so the children enjoyed watching anime at night. I thought it was nice that there was no TV. It was a wonderful three days.

It felt like a home theater with the large TV and audio system. We enjoyed watching movies as a family with cinema-like sound quality. Both the bathroom and bedroom were comfortable, allowing us to have a pleasant stay. Thank you very much!

We stayed here during a company trip from Kyushu to the Kanto area. The villa was just as wonderful as it looked online, and it was well equipped with amenities and supplies, clean and comfortable. Unfortunately the weather wasn’t great, but we were able to enjoy a BBQ under the roof, and we also enjoyed the pool during breaks in the rain. It’s a villa where you can have fun all day, and we’d love to stay again if we have the chance. Thank you for having us.

This Accommodation was the main purpose of our trip. From the front desk, it’s a stylish space. There is a restroom and bath on the first floor, and a living room, kitchen, and bedroom on the second floor. When you enter the Room, the entryway is filled with a lovely aroma scent. The overall design—wood with gray, green, and navy tones—was very calming. The pillars, beams, and window glass make use of older materials while everything still feels beautifully designed! Thoughtful details like linen cloths, incredibly comfortable pajamas for sleeping, and delicious coffee were also outstanding. It seems difficult to cook elaborate meals in the kitchen, but you can prepare simple dishes. There is also a supermarket nearby. We went to a nearby Italian trattoria (Trattoria OB) on the first night, then made an easy meal on the second night and enjoyed wine at a relaxed pace. We had seen Reviews mentioning insects might appear, but perhaps because of the season we didn’t encounter any. You can also use the lounge at their affiliated Hotel “Toyooka 1925.” We used it three times; it wasn’t crowded and we could relax comfortably each time. “Toyooka 1925” is also a stylish space. We were able to spend slow time without using TV or internet—it was two very satisfying days for us.

A wonderful space, rich in artistic ornaments and paintings. It's a shame not to stay for at least two nights. The bath was also excellent with two bathtubs.

The facility was excellent, but there were issues with missing supplies and lack of management. - Despite being informed in advance that outdoor sandals would not be provided, they were available upon arrival after purchasing and bringing our own. - Water leakage from the air conditioner vent above the living room entrance. - Burnt-out light bulb in the living room floor lamp. - Poor drainage in the 2nd-floor bathroom, making it difficult to drain water smoothly. - No toilet paper or spare rolls in the 2nd-floor toilet. - Malfunctioning massage chair on the 2nd floor. - Complimentary water was stated as 500ml per person + one 2L bottle; however, for a group of four staying two nights, only eight 500ml bottles and one 2L bottle were provided. - No spare paper towels in the kitchen. - Insufficient towels provided overall. - Only a small amount of used olive oil available in the kitchen supplies. Attempts to contact via listed numbers resulted only in being told that confirmation with responsible staff would be needed without immediate answers—likely due to outsourcing management responsibilities—but stricter oversight is necessary as these issues inconvenience guests significantly.