Nationwide × Highly rated Hotel·Ryokan for Onsen and bath - 263Page Number

The hospitality was exceptional. While the Facility is old and the bath lacks notable features, the outstanding customer service more than made up for it. The attentiveness and care during check-in, check-out, and meals were truly pleasant, allowing for a relaxing and enjoyable stay. This is professionalism at its finest—truly impressive.

The breakfast is greatly appreciated. Refills are unlimited and they even have curry, so it saves you a meal (lol). It’s not one of those stingy, typical menus, which I really appreciate. If I had to mention one drawback, the room key card is made of paper and doesn’t respond well. I often had to insert and remove it several times before it would work, which was a bit of a hassle.

The French dinner was very stylish, and the taste was a perfect 10. Breakfast was completely different—Japanese cuisine. The overnight-dried blackthroat seaperch in particular was unbelievably delicious and truly moving. For our family, who all love alcohol, the all-inclusive plan was fantastic. We were happy to be able to enjoy drinks whenever we wanted. This Accommodation doesn’t have an Onsen, but you can receive free tickets for a nearby Onsen. However, since it was summer, going outside to the Onsen left us drenched in sweat. This time, the bath in our Room might have been enough. The Facility was very clean, and the staff were wonderful—an Accommodation we definitely want to visit again!

The Accommodation was very clean and well maintained, and it was very comfortable. I’ve used the bath many times in the past, so it was exactly as expected. I’ll be visiting again in September, so thank you in advance.

There is a supermarket and other shops within the Facility, which is very convenient. We stayed here because it was easy to access for sightseeing in Yokohama. If you enjoy walking around, Chinatown and Yamashita Park are within walking distance, and Noge is also close by. The night view was even better than in the photos and never got old. The soundproofing was excellent, and we could hardly hear any noise from outside.

This was our first stay in three years. While the building is undeniably old, the guest rooms, restaurants, and other facilities inside were clean, and we had a very comfortable stay. We chose a Plan with Club Lounge access again this time, and were extremely satisfied with everything—from the staff’s warm smiles to the quality and variety of the food. We originally planned to stay for 3 nights and 4 days, but due to Typhoon No. 18 we had to extend our stay by one night. The staff handled our request for an additional night very courteously and attentively. Being able to add one more night made my wife and children absolutely delighted. It was another highly satisfying trip to Okinawa, and we would definitely like to stay here again on our next family vacation.

My first time in Okayama City. I stayed at the Hotel because I had dinner planned nearby with a friend who lives in Okayama. It was clean, and the shampoo and conditioner had even been refilled to the brim—I really appreciated the thoughtful attention to detail. Breakfast was a buffet, and the staff kindly explained each dish; I was very satisfied with the selection. Thank you very much.

My first time in Sakura City, and I had a great impression. I’d love to visit again.

This was my first stay here. I arrived earlier than the check-in time and asked to leave my luggage, but since housekeeping had already finished, they kindly accommodated me and let me into my Room early. The Room was spotless and very comfortable. I was impressed that the in-room safe was designed to blend in with the interior so it wouldn’t disrupt the Room’s atmosphere. Also, while there were no drinks provided in the Room, there was a complimentary drink service in the lounge. From 17:00 to 20:00, happy hour included sparkling wine and other alcoholic beverages as well as light snacks, which felt like a great value. Whenever I went out or returned to the Hotel, staff always greeted me with “Have a nice day” and “Welcome back,” which made my stay very pleasant. I would love to stay again if I have the chance.

I stayed here for a live show at Pia Arena MM. I wasn’t sure which Hotel to choose, but picking this Richmond Hotel was absolutely the right decision! Bashamichi Station is close by, so I reached my destination quickly on the Minatomirai Line. It was also a typhoon day, and I really appreciated not getting too wet in the rain. The room is very simple, but it was comfortable and there was no trouble finding space for my luggage. The mattress was excellent and I slept very well. The amenities were also great—toner, emulsion, face masks, etc.—and I liked the system of picking them up in the lobby. Just one thing: the shower curtain had a bit of an odor. Other than that, I was very satisfied! The shower water pressure was fantastic. Since it was for a live show, I planned to bring my own hair iron, but when I checked with the Hotel in advance they lent me one. It’s an iron that can do both straightening and curls with one unit—and it worked really well. The staff and front desk team were very kind, and I had a pleasant stay. I’d like to use this Accommodation again.

Conveniently located near the station, and the staff were very kind! The welcome drink was excellent, too. The Room was spacious and very comfortable. Just one thing… unfortunately, the air conditioner’s filter cleaning indicator light was on, and although I’m not sure if it was related, there was a rattling noise from the air conditioner during the night (auto filter cleaning?). Since I could open the window, I didn’t use the air conditioner. Other than that, everything was truly great, and I’d like to stay again.

Just as I stepped out of the entrance to go for a walk, it started raining and I wasn’t sure what to do, but the front desk staff immediately brought me an umbrella, which was a great help.

Conveniently located next to the station, making it very easy to use. The cleaning staff were very polite in their interactions. One concern was that the hairdryer had some dust or debris tangled in it. Other than that, the bathroom and toilet were clean, and I had a comfortable stay.

This was my first stay, and I was very satisfied because both the front desk area and the guest Room were very clean. I used the parking lot, and it was reassuring to know that a space could be secured with advance registration. I also appreciated being able to enter and exit freely. One small disappointment was that the loungewear is a one-piece type; personally, I prefer a separate set. For this level of quality, it felt like excellent value for money. I would like to stay again.

My mother in her 70s stayed here the night before visiting relatives. This was her third stay. There are many Hotels in Tennoji, so I suggested we try a different Hotel for a change, but she said, “Via Inn is the best! If there’s availability, I want to stay here!” The staff were friendly and welcoming, the Room was clean, breakfast was delicious, and it’s just a short walk to Tennoji Station. Security also felt solid, so I think it’s a Hotel where you can stay with peace of mind.

The building is old, but it feels like it has been renovated as much as possible. The elevator is old, but the Room feels nice. The toilet is modern, and the bath is separate and spacious—great for relaxing. The water pressure is low, about two-thirds of what I have at home. For parking, you can choose either JPY 1,000 with free in-and-out access, or the JPY 900 lot across the street with a 24-hour lock-in system. I appreciated how the front desk staff tried their best to be kind, so I also made sure to use the Room as neatly as possible. As for the large public bath... well... yeah (lol).

I chose to stay nearby on purpose so I could relax. Overall, I was very satisfied. I think it’s a wonderful, calming Accommodation. Both dinner and breakfast were very delicious, with local specialties included so we never got bored. The bath was great as well, and I was able to unwind at my leisure. Since the building is old, there were a few areas that caught my attention, and I think an auto-lock would be better for the Room key. Because our meal time was late, there were food crumbs and some moisture on the floor around our seats, which felt unclean and was a bit disappointing. Also, personally, I might feel more comfortable in samue rather than yukata. I’d also like the in-room amenities to be a bit more complete. Despite these comments, I would definitely like to stay again in other areas as well.

All of the dishes were delicious, and the shabu-shabu and shellfish dishes in particular were outstanding! We could really taste the quality of the ingredients, and we were very satisfied. The service was also very attentive, making our stay truly comfortable. Both the food and service were excellent—this is a Ryokan we would definitely like to visit again. Thank you very much!

I stayed here on a business trip. The service was excellent, and the Facility was clean, so I was very satisfied.

Only one drink of either beer or hoppy was included, but the all-you-can-drink alcohol option was great. Since we arrived late, it was disappointing that we couldn’t have the curry and natto (?). I wish they had refilled them as well. Also, the Room was spacious and clean.