Nationwide × Highly rated Hotel·Ryokan for Onsen and bath - 26Page Number

It was a truly wonderful Accommodation. Fresh flowers were beautifully arranged throughout the building, everything was spotless, and the lounge offerings—drinks and sweets—were excellent. The breakfast mochi was also outstanding! It was a lovely Accommodation that left our whole family very satisfied. Thank you for the wonderful memories.

The meals are such high quality you’d never guess they’re buffet-style. The menu changes with the seasons, so it never gets boring, and everything is consistently delicious every time we visit! The Rooms may seem similar at first, but the layouts and interiors vary, which makes it fun and interesting. The Surprise Plan is the best—guaranteed to become an unforgettable memory! It’s wonderful to receive, and just as fun to plan for someone else. A space where everyone is sure to feel happy! We’re truly grateful to all the staff who create this extraordinary and wonderful atmosphere.

I have stayed here several times, and I am always completely satisfied. The staff are kind and provide courteous service. This time, my Room was upgraded. The meals were as luxurious as could be, and after dining I was able to fully enjoy the open-air bath in my Room. It’s nearby, so I will come again for a change of pace.

We were able to stay at Kashiwaya again this year as a family, and we had a truly wonderful time. With only a few Rooms, we hardly ran into other guests even in the baths, so we could quietly enjoy the excellent waters of Bessho Onsen. The meals are gently seasoned and make the most of local ingredients, and no matter when we visit, it’s a mysterious Accommodation where we always sleep soundly at night. We look forward to visiting again.

We stayed again this year, following last year’s visit. This time, it was a 2-night, 3-day beach trip for three of us: an elderly couple and our granddaughter (first grade). Both on arrival and departure, the staff guided us in the parking lot, helped carry our luggage, and spoke to us kindly—this was extremely helpful. Working in this heat must be tough; thank you for all your hard work. The building was very clean, and the Room cleaning was thorough. The meals were delicious, and we enjoyed dinner both nights while watching beautiful sunsets. The dinner style differed between the first and second nights: on the first night we had a kaiseki course featuring Murakami beef shabu-shabu as the main dish, and on the second night we had a seafood kaiseki course. Both the Murakami beef on day one and the crab on day two were excellent—our granddaughter finished her crab within minutes of starting dinner. If I had to ask for one thing, I would have loved even a small portion of Murakami beef on the second night as well, since it’s something you can only eat when visiting this area (though we do make use of hometown tax donations). We were originally told that dinner would be at “Kaiou” on both nights, but about 15 minutes before dinner on the second night we suddenly received notice of a venue change. The staff member apologized repeatedly; however, in a Hotel that accommodates so many guests, it actually reassured me that careful checks are being done in advance. Buffet-style dining isn’t bad, but for an elderly couple like us, having kaiseki served at just the right timing is much easier. I sincerely hope you will continue offering it. It’s also wonderful that right behind the Hotel is a beach with excellent access: after leaving the beach we could rinse off sand at the outdoor showers and head straight to the Onsen. There was even a washing machine available to rinse swimsuits—truly convenient. After soaking in the Onsen, all three of us relaxed in the lobby while enjoying complimentary Momotaro ice pops. On day two, when we asked at reception for advice so we could enjoy swimming at Sasagawa Nagare Beachline area more fully—including which beach and where to park—they kindly helped us with great care. There was also plenty of information we couldn’t get from checking with AI beforehand; combining both made our trip even more enjoyable. Local knowledge really is invaluable. On our final day as well—at our granddaughter’s request—we enjoyed swimming until mid-afternoon before rinsing off sand in the shower and saltiness in the Onsen prior to heading home. Driving back to Tokyo after swimming was tiring, but it became a fulfilling trip full of wonderful memories. If my stamina holds up, I’d love to come again next year. Thank you very much.

The hospitality and the restaurant cuisine were outstanding in every respect. Their attentive, courteous communication before our stay left a strong impression, and on the day of our visit, everyone—from the seasoned staff to the younger team members—provided genuinely pleasant service. If you want a reliably excellent experience in Karuizawa, HIRAMATSU is without doubt the place to choose.

Beppu for the first time in a year—and GAHAMA Terrace. Nothing to complain about; we had a very comfortable stay. I really do love this place. I also love the view from the maisonette—being at eye level with the sea is wonderful—but it might be better if the plants were trimmed a bit. I know they grow back quickly in summer, so it may be difficult, but from inside, having the ocean fill the entire window is simply perfect. We’ll visit again when it gets cooler. GAHAMA is amazing, and Beppu is amazing too.

We stayed here for a family trip. All of the staff were very welcoming, and we were truly impressed by the complimentary free-flow drinks service. The meals were just the right amount—not too much—and we enjoyed everything to the last bite. The sashimi in particular was outstanding! The Onsen water quality was excellent, and with the clear autumn weather that day, we felt completely refreshed in the open-air bath. Overall, it was a wonderful stay, but the only disappointment was the Wi‑Fi. The signal was extremely weak in the guest rooms, lobby, and all common areas, and it wasn’t usable in practice. Mobile reception was also poor in this location, so the weak Wi‑Fi felt like a serious issue; I regret that I couldn’t get my work done during our stay. Other than that, we were very satisfied with the service, food, and baths, and we hope the Wi‑Fi will be improved. Thank you very much.

It was our first time staying here!! Our dog was thrilled with the spacious yard. In the evening, we relaxed with a BBQ and a campfire—such a great time. There were also drinks and amenities provided, so it’s a perfect 100/100!! We went ahead and made another Reservation. We look forward to staying again next time!!

Thank you for a comfortable stay.

We stayed here on this trip, and it was a thoroughly satisfying stay in every way. The cuisine, in particular, was outstanding—not only was each dish carefully prepared, but the thoughtfully selected tableware complemented the food beautifully, making it a wonderful experience for both the eyes and the palate. At dinner, we were given detailed explanations of each dish, which helped us enjoy everything even more. The attentive hospitality left a lasting impression. Breakfast exceeded our expectations as well. The rice was truly delicious—both my wife and I ended up having seconds. It was a fantastic breakfast that made for a great start to the day. The Onsen was also excellent; not only the large public bath but even the bath in our Room was more than satisfying. My wife especially loved the in-room bath and said it made her want to soak again and again—she enjoyed it to the fullest throughout our stay. We also enjoyed Kyoritsu Group’s signature late-night soba, which became one of our evening highlights. Above all, what impressed us most was the warm and courteous service from all staff members. We felt comfortable throughout our stay and could sense their genuine hospitality everywhere. This was a wonderful Onsen Accommodation that truly made us want to return. We’re grateful to everyone on staff for helping us spend such precious time here, and we would love to visit again in another season.

The Hotel was clean, and we enjoyed delicious meals. However, it was exactly sunset time, and it was disappointing that the curtains were closed so we couldn’t see it. The Onsen had a wonderfully silky texture that left our skin smooth! We used it three times. One thing that concerned me: when we arrived, a staff member came to take our luggage. While we waited with our dog in a stroller, we were told to wait outside until check-in at the front desk was completed. Waiting outside in the summer heat didn’t feel appropriate. If possible, I would have liked to wait inside—even in a corner of the lobby—while only one representative went in to complete the check-in. I heard that around autumn there will be a new Accommodation where guests can stay with their dogs, and I’m looking forward to it! I would also be very happy if there were a dog run.

The Room, meals, and baths were all excellent. Every dish was delicious and beautifully presented. Both the Room and the large public bath were kept very clean, which was wonderful. Due to our schedule, we checked in after 6:00 PM, so we could only enjoy the Onsen twice—at night and in the morning—which was a bit disappointing. If we have the chance to visit again, we would like to take our time and relax.

It had been a while since my last stay, but once again I thoroughly enjoyed the spectacular views, delicious meals, and the silky-smooth Onsen water. While some parts of the Facility felt a bit dated, the hospitality more than made up for it. Next time, I hope to visit in winter to enjoy crab.

The large public bath on the 14th floor was great. Both the male and female staff at the bath reception were kind and helpful. The woman at the breakfast venue on the 1st floor was calm, kind, and helped with serving the food. The dishes were all healthy and very good. The woman who assisted me at check-in was also kind and helpful.

I stayed one night at Sanga in Kurokawa Onsen, in the “Natsutsubaki” Room. Above all, the hospitality was outstanding, and the thoughtful attention—never intrusive—made my entire stay very comfortable. The meals were delicious and thoroughly satisfying. Although it rained during my stay, the damp weather only enhanced the Accommodation’s serene atmosphere, to the point that I felt I had actually come on a good day. The Room was kept very clean; given the natural setting, insects do appear from time to time, but I appreciated that insect repellent was properly provided. It’s an Accommodation I would love to stay at again.

This was a truly wonderful Accommodation—one I’d absolutely love to return to! Both the exterior and interior were beautifully maintained, with tasteful decor and a very comfortable atmosphere. With pet-friendly Accommodations, you can sometimes notice odors in the Room, but that wasn’t the case here at all. The cleaning was impeccable, and everything felt extremely fresh and spotless—you wouldn’t even guess pets are welcome. Because of that, it also made me feel we should be extra mindful of good manners (such as using dog diapers) so everyone can enjoy their stay comfortably. The meals were delicious as well—gently seasoned so you can really taste the quality of the ingredients, and you could tell each dish was prepared with great care. The signature French toast in particular was outstanding! It’s something I highly recommend trying. Above all, the owner’s warm personality made our stay even more special—we were genuinely happy to be welcomed so kindly. Both the indoor bath and outdoor bath were great, and we were able to relax deeply. We had such a pleasant time with our dog; the food was excellent; and the owner was wonderful. It was an incredibly comfortable Accommodation. Thank you very much. We’d love to stay again!

Despite concerns about the earthquake, I traveled from Tokyo to Takachiho. I had been planning for a long time to visit Takachiho again, so I decided to go—and I was relieved that there was hardly any impact and I could stay with peace of mind. I was satisfied with everything: the Facility, the meals—everything. First of all, I was surprised that the Room had not only indoor and outdoor baths but also a sauna. It was my first time in my life staying in a Room with a sauna. The meals were explained in a picture-story style, and each dish had its own story and attention to detail, making them both delicious and fun to enjoy. Personally, I especially recommend the salt-baked kappo chicken and the panna cotta. On top of that, there was plenty of playful creativity with a school-festival vibe, and above all it was blissful time surrounded by the staff’s smiles. Nearby are Takachiho Shrine, night kagura performances, and Takachiho Gorge where you can also take a boat ride—an extremely convenient location. Thank you very much. If I have the chance, I’d love to return again.

During a weekend of heavy rain brought by the autumnal rain front, I was finally able to stay at a long-established Accommodation in Unazuki Onsen. I could feel the president’s and proprietress’s heartfelt hospitality in every detail. Soaking in the open-air bath while watching the swift flow of the Kurobe River, enjoying dishes that highlighted seasonal ingredients and beautiful tableware, and experiencing excellent service—all were wonderful. At the Selene Museum of Art, I was able to view magnificent paintings of Kurobe Gorge while overlaying them with the scenery from the trolley train window. It truly healed my body and mind from within, so I would love to return to experience again this Onsen culture that blends wellness and tea ceremony.

Both the Room and the entire Accommodation were clean, and we had a very comfortable stay. The Onsen warmed us through to the core and helped relieve our travel fatigue. The meals were a delight both visually and in taste, and the steak in particular was outstanding. We had no contact with other guests, making it a quiet, relaxing space. Conversations with the staff were also pleasant, and we were very satisfied. We would love to visit again in a different season.