Nationwide × Highly rated for dining at Hotel·Ryokan - 185Page Number

I stayed here as a business hotel guest, but the hot spring facilities were better than expected and I was very satisfied. The amenities and in-room equipment were well provided, making my stay comfortable. Also, since the dining area that serves the breakfast buffet operates as an izakaya at night, I personally enjoyed the flavors and found everything delicious. I would like to stay here again if I have the opportunity.

This was my first trip to Kumamoto, and I stayed here. What surprised me most was the front desk staff’s customer service—very polite, calm, and attentive without being pushy. It was on par with high-level Hotels in Tokyo—if anything, it felt even warmer and more comfortable. Specifically: the way they greeted us upon arrival, their thoughtfulness, and service tailored to each guest’s situation. (When we arrived in Kumamoto, it was raining heavily and we gave up sightseeing, so we reached the Hotel a bit early. Even then, they immediately brought us towels and helped us with the check-in process.) They also greeted us with smiles when we went out in the evening and in the morning. Their attentiveness at checkout as well. I truly felt they were professionals. Both the Room and the bath were completely satisfying. I would love to stay here again when I visit Kumamoto. Thank you very much.

Although the exterior looks old, the Room is well cleaned and the service is attentive. Above all, the bath is outstanding. Breakfast was a buffet, but I gave it 4 stars because it was disappointing that the only dessert was sweet red bean soup.

I stayed for one night with No Meals Included. Amenities are available on the 1st floor for guests to take what they need, and the Room has individual air conditioning. There was a notice in the elevator saying earplugs are available if construction noise becomes an issue, as a building is planned next door, but it was quiet during my stay. The Room was clean and I had a comfortable stay.

It was my first visit in several years, and the Onsen, meals, service, and the staff’s hospitality were all wonderful. I was especially impressed that you even cleaned our car at checkout. We’ve gained another unforgettable memory, and we will definitely return. Thank you to all the staff.

Depending on the room number, it may require a bit of walking from the lobby, but since there are only three floors, reaching your room without using the elevator is quite manageable. As it is a considerable distance from Miyako Station without a car, we recommend arriving by car for your accommodation.

The meals were delicious, and we stayed at a new Hotel at an affordable price.

I stayed at this Ryokan for my first Beppu Onsen trip, and I truly feel it was the best choice. The room had an Onsen bath, allowing us to enjoy it multiple times with our children and fully relax as a family. Additionally, the private family bath was spacious and highly recommended. What left the biggest impression was the delicious cuisine. Each dish was carefully prepared, incredibly tasty, and thoroughly satisfying. The Oita specialty "Toriten" we ordered additionally was exceptional. The attention to detail in children's menus and portion sizes made for a wonderful dining experience. The staff were consistently kind and attentive from arrival to departure, making our stay pleasant and enjoyable. They also provided detailed information about Beppu Onsen, creating great memories for our children. From the meals to the staff's hospitality to even small amenities, every detail reflected their dedication to excellent service. It truly is an outstanding accommodation. If I have another chance to visit Beppu, I would love to stay here again. Thanks to this Ryokan, we had a fantastic trip in Oita. Thank you for such a wonderful time!

The Wi‑Fi was fast and reliable, and the bath was very comfortable. I also appreciated the coffee service next to the front desk—freshly ground and delicious. Route Inn hotels are always convenient, and I will stay again next time.

Although we try to take a couples’ Onsen trip at least once a month, we were busy this month and couldn’t easily find time—so, as usual, it was a last-minute Reservation. We decided to stay nearby and chose Aoni Onsen for its excellent water quality. Luckily, there was a Room available at just the right time. Best of all, we could use the private bath in the building where we stayed free of charge, so my wife and I enjoyed it before heading to the large public bath. The water was great, everything was clean, and the view was wonderful. Dinner was served at the counter with attentive service for each dish while watching the kitchen at work. There was also an impressive lineup of well-known Akita sake—including Aramasa, which I used to drink almost every night. I thought it might shake my resolve since I had only recently quit drinking, but surprisingly it didn’t. With kind encouragement like “Why not just have a little?”—and with my wife unable to drink—I gratefully accepted their thoughtfulness while focusing on the meal. Since sake had always been part of every Onsen trip until now… I expected to feel lonely about it—but I didn’t at all (even though I used to be a certified sake sommelier). We truly enjoyed the Onsen.

I was surprised when an alarm went off at 6:00 a.m. even though I hadn’t set one. Other than that, everything was good. It seems the large public bath had been out of order until recently, but it’s now available as usual. There was also a morning bath option.

The Room and the large public bath were clean and comfortable. Breakfast was also very delicious. I love croissants.

It was a Hotel I booked for my wife. She said the large public bath was spacious and relaxing. She also said the breakfast had a good variety, so it never got boring.

I stayed here to celebrate a friend’s 70th birthday. The Facility is old, but well maintained, and I had a very comfortable stay. Dinner in particular was excellent—the restaurant had a lovely atmosphere (the live piano performance was wonderful), and both the wine and the food were delicious. They also prepared a celebratory dessert plate, and at breakfast they made a special drink along with congratulatory words. It was a wonderful celebration trip. Thank you very much.

I stayed here on my first trip to Hokkaido in a while. I was extremely satisfied with the outstanding location, the cleanliness of the rooms, and the exceptional hospitality of everyone at the Hotel. The view from the open-air bath was also wonderful, and I would definitely like to stay here again. Thank you very much.

Well, speaking as a couple, this is gradually becoming our ideal Hotel (laughs). The Room is a comfortable size and never feels cramped. The staff—and the chef and kitchen team—work in perfect sync, and we appreciated being able to enjoy our meals at an unhurried pace. And the in-room Onsen was wonderful. We usually prefer a fully Japanese breakfast, but everything here—from the salad to the main dish—was flawless. If we had to mention one thing, it might be limited to the Rooms on the second floor: when other guests open or close their doors, perhaps due to air pressure, we sometimes heard a rattling sound as our door seemed to shake, which startled us (and it can make you aware of people coming and going). Even so, we keep making another Reservation—this may become our one-and-only Hotel.

As expected of Naruko’s Onsen. I thoroughly enjoyed it, soaking five times over one night and two days in the private open-air bath, the large public bath, and Waseda-no-Yu. The itching from my dry skin also eased. It was my first all-inclusive stay, and I really enjoyed it—especially dinner, which was very satisfying. The soba was delicious. The fried banana may not have been necessary among the appetizers, perhaps because it had cooled down. Everything was kept very clean. I was happy to see that even the shelves in the changing room were carefully wiped down. The foot reflexology and massage were also excellent. Thank you very much.

We were extremely satisfied! We were impressed by the prompt, thoughtful service. The food was delicious and generously portioned.

I’ve stayed at various Vacation Villages, but Retreat Azumino Hotel was completely different from any of them! This Hotel is too good to enjoy in just one night. It made me want a Multiple Night Stay. It’s quiet, spotless, and I have nothing to complain about.

The staff were very friendly and welcoming. The Facilities and complimentary drink service were excellent, allowing us to relax and unwind. Thank you very much.