Nationwide × Highly rated Hotel·Ryokan - 45Page Number

We stayed here during the Obon holidays with our family of five after a day at Disney. We used a Room with two bunk beds—our kids’ favorite. When making the Reservation, we expected a typical Business Hotel, but the woman at reception was refreshingly kind and welcoming—almost like a Disney cast member. After an exhausting, scorching summer day at Disney, her hospitality truly made an impression. The Room was more spacious than expected, and unlike many budget bunk-bed hotels, there was no “where do we put our luggage?” problem. Even with our bags lined up along the wall by the TV, we still had plenty of space to walk around comfortably. Everything was perfectly clean, and we felt safe using the bathroom with our children. We will definitely consider this Accommodation again when we visit Disney. One request: We arrived at 10:30 PM and all nearby paid parking lots were full. After driving around repeatedly—and honestly debating street parking—we ended up parking in a park lot because there is a police station next door. However, it didn’t seem to have security cameras and the area was deserted late at night, so we were worried about theft. Since we couldn’t reserve parking at the Hotel, this happened—so we hope there can be some improvement regarding parking availability.

The free-flowing natural Onsen was amazing. In particular, the “Isaribi” Room with a scenic open-air bath was exceptional—soaking while gazing out at the ocean was truly special. I was also impressed to be served a whole grilled splendid alfonsino. The Room was very clean and comfortable, and my one-night, two-day stay left me feeling refreshed in both body and mind. A wonderful Accommodation I’d love to visit again.

It felt like an extraordinary Hotel experience, as if we were traveling abroad. Both the Japanese staff and the fun international staff provided wonderfully pleasant service, making our stay even more enjoyable. At dinner, they introduced the menu, and our middle- and high-school-aged children were able to enjoy the meal while chatting. At breakfast, we could also see beautiful Mt. Yotei. The fresh sashimi and Hokkaido vegetables in particular were truly delicious. The Room was spacious, with an island kitchen that felt like something overseas. There was a separate bath and shower Room, two toilets, and TVs in each Room. The private bath was a big hit with our teenage daughter as well. As a mother, I was especially grateful for the washing machine in the Room—it really helped to be able to wash clothes that got wet during river rafting in Niseko! Just a short walk away is Tokyu Grand Hirafu’s activity Facility, where our whole family enjoyed pickleball from the morning. There are also photo spots, so we could make good use of even the small amount of time before check-in or after check-out without wasting it—and capture great memories too! It was such a wonderful Hotel that made us think, “We want to come back!”

Free on-site surface parking. A gas station is nearby; McDonald’s and the Valor supermarket are next door; Sukiya is across the road; and Takoman (a local confectionery) is just opposite. The rooms are spacious, clean, and comfortable. The staff’s warm smiles make you feel at ease. Even the housekeeping team greets you with a smile, not just the front desk, which is very pleasant. The large public bath has long opening hours, feels very clean, and is spacious. When I asked to have the air purifier replaced, they brought one right away. They also kindly explained that what I thought was dirt wasn’t actually dirt (they were considerate so I wouldn’t feel embarrassed). I didn’t catch their name, but thank you for your help despite being busy. It was so good that I extended my stay to a Multiple Night Stay.

First of all, the meals were outstanding. I’ve had enohara fish before, but this was the most delicious I’ve ever tasted! They paid close attention to how we were doing during the meal, and the timing of each next dish was perfect. Everyone on the staff greeted us with smiles throughout our stay, which made us feel very comfortable. Thank you very much. We’d love to visit again in a different season.

I was impressed by the unchanged atmosphere and the meals. I would like to stay here again.

The meals were truly outstanding. The sake pairings were also excellent. This is an Accommodation I definitely want to return to for the first time in a while.

I had visited before for a day trip, but this was my first overnight stay, fully expecting peak Obon pricing. Since it’s an Onsen Ryokan, I assumed the guest rooms would be Japanese-style, but unlike the shared areas with samurai armor and other traditional touches, my Room was a stylish and relaxing Western-style space. I also appreciated the in-room coffee machine service. Above all, the baths were outstanding. The alkaline water left my skin feeling wonderfully smooth. There were three beautiful private baths, and after 9:00 p.m. they could be used freely without a Reservation. Perhaps because many families with children were staying, it was quiet late at night—so I tried them all. Including the large public bath, every bath was at just the right temperature; no matter how many times I soaked, I never felt overheated or unwell, and I truly enjoyed Onsen to the fullest. There are several Accommodation options in Nakagawa Onsen, but when it comes to bath management—including temperature control and cleanliness—I feel an Onsen Ryokan is still the best. We also enjoyed table tennis, and even after checkout they kindly let us use the large public bath area as a place to change after playing in the river. They were also very flexible and extremely kind regarding Shuttle Service arrangements and other requests. Thank you very much.

We had to change our travel Plan due to our own circumstances, and we truly appreciate your courteous and prompt assistance. This time, we chose Kikunoya because we wanted to take our time sightseeing in Miyajima. Its convenient location near Itsukushima Shrine and Daisho-in allowed us to enjoy the area with the Hotel as our base. Not only at the front desk but also during the Shuttle Service ride, we were able to hear stories and helpful local tips about Miyajima, which made our visits even more enjoyable. Thanks to you, it was a wonderful trip. Thank you very much.

I’m a repeat guest. At the festival, the shaved ice, fresh tomatoes, cucumbers, edamame, and konjac were all very delicious. The draft beer tasted exceptionally good. Since meals were served in the Room, I was able to dine in a relaxed atmosphere. Two different types of rice were served, so I could compare them—both were delicious. Next time, I’d like to stay in a different Room.

We stayed with my parents, my spouse and I, our three children, and one dog. We arrived after 2:00 pm, and they kindly allowed us to check in. We stayed in two Rooms, Seiran and Gekpaku, and breakfast was served for all seven of us together in Seiran. For dinner, the seven of us gathered around the irori hearth to grill the ingredients we brought, enjoying a relaxed time together. It was also fun to use the Tuk-Tuk Shuttle Service to Mochimune Station and Mochimune Minato Onsen. The grassy garden and cool earthen-floor area were comfortable for our dog as well, making this a pleasant trip for the whole family. We would love to visit again in a different season.

This Hotel has truly wonderful staff. I don’t think there are many Hotels where the team is this naturally warm and friendly. It made me feel at ease. Also, the breakfast was so delicious that it surprised me. Each dish felt carefully prepared. The curry in particular tasted like it was from a specialty restaurant (or even better). I was able to relax in a spacious setting and was very satisfied. One disappointing point: when I turned on the air conditioner because of the intense heat, an unpleasant sour-smelling air blew out. I couldn’t stand it, so I opened the window and gave up on using the air conditioner. Also, a large garbage bag—apparently left outside a guest room—was left sitting in the hallway, which made me uncomfortable. (I understand staff can’t constantly patrol, so this may be more an issue of guest manners.) When I visit Kumamoto again, I would like to stay here and enjoy breakfast again, so please just address the air conditioner cleaning issue.

Our family stayed for one night. The Room was very spacious and comfortable. Dinner showed great attention to detail, and the wonderful dishes truly brought out the natural flavors of the ingredients. Both the fish and meat were grilled fresh on the spot, so everything was absolutely delicious. The breakfast delivered to our Room also highlighted the ingredients just like dinner, and it was outstanding in both presentation and taste. Above all, every staff member was kind and welcoming, and we had a truly wonderful time. Thank you very much.

After the renovation, the Room was very clean and beautiful. The food was delicious, and the upgraded course had generous portions, so we were very satisfied. The rice from Fukui Prefecture is excellent. I usually eat only about half a bowl at breakfast, but I had a second serving. It was new-season rice and truly delicious. The lobby felt a bit warm. I also soaked in the bath for a long time and couldn’t stop sweating, and when heading back to the Room you have to pass through the lobby, which felt a little hot. It was very quiet and relaxing. Thank you for your hospitality.

Although it was a stay at the end of summer, it became the perfect finale to our summer vacation. The Accommodation was spotless, the Room was spacious and comfortable, and the view of the Tenryu River from the Room was outstanding. The dining was also highly refined: themed as “Tenryukyo Jukyo,” inspired by Tenryukyo’s “ten delights,” it offered a wonderfully satisfying course in both quality and quantity—from soba at the start to grilled eggplant, snow trout sashimi, grilled eel-style carp, ayu sweetfish, filet meat, and shiso sorbet. It rained on the day we stayed, but by the next morning it held up enough for us to take about an hour-long walk along the river before breakfast. The scenery from the suspension bridge is an irreplaceable beauty. I felt this is an Accommodation where everything—Facility, service, meals, and location—is exceptional. Next time I would like to visit during the autumn foliage season.

The open-air bath is spacious and the views are wonderful. The proprietress at the dining area and the staff offered warm, unpretentious hospitality and thoughtful care. Of course, a good Accommodation has great meals and Facility, but it reminded me again that it is ultimately made complete by the people. I was personally very happy that our futons were not put away during breakfast.

This Accommodation comes highly recommended by a renowned Hotel critic. Although it is away from central Nagasaki, I think it is a Hotel well worth going out of your way to visit. The Room was of a level you normally couldn’t stay in at this price. We arrived early for check-in, and the staff recommended a walking route around the Hotel—about 40–50 minutes on foot. Since it feels quite isolated without a car, we also had dinner here. It’s an expensive set-course dinner, so my rating was slightly strict because of the price. They also offer an à la carte menu. For breakfast, I chose the Western option. It felt a little lacking that there was only one type of bread—the same round French loaf as at dinner. The Japanese breakfast might be more recommendable. I requested Shuttle Service from the port and communicated by email; their responses were fast and excellent. That alone shows this is a first-class Hotel. Because of the ferry schedule, it looked like we might arrive just before lunch service ended, but they did their best to accommodate our request (in the end we switched to an earlier ferry so it wasn’t necessary). Also, the ferry from Sasebo was not as rough as I had feared—an easy and comfortable 30 minutes. There’s too much to say here, but I’m truly grateful for all the thoughtful care shown by every member of staff. “A Hotel worth making your travel destination.” That’s what this place is.

We stayed in a suite. We were very satisfied with the size of the Room and the terrace, and the peaceful rural view was truly soothing. We could also see the stars clearly at night. We enjoyed the welcome drink and sweets, which raised our expectations for dinner—and they did not disappoint. The course meal served in our Room was wonderful, with the staff kindly explaining each dish, and even the chef came to greet us in person. Everything looked beautiful, but it tasted exactly as amazing as we hoped—perhaps even better. I ate each dish in genuine amazement. It made me wish we could casually enjoy this cuisine nearby whenever we wanted. As for dessert at dinner, we were surprised by both the canelé and the chocolate—the canelé for its delicious flavor, and the chocolate for its unique texture! It’s not hard; there’s something special inside. I truly hope you’ll try it. Breakfast was very filling. The egg dish was so luxurious that I couldn’t help blurting out “Wow!” I felt happy thinking, “I ate so many vegetables!” The bread was homemade and delicious, and they kindly wrapped up what we couldn’t finish to take with us. With meals like this included, we looked at each other as a family and said how unbelievably affordable this Accommodation Fee felt. We were also happy to purchase a lovely wood plate as a souvenir—it made for a wonderful stay overall. Thanks to the warm hospitality of all the staff, it became a trip where we lost track of time, and meeting the chef’s kind personality as well made us deeply grateful for such delicious food and such special moments. Thank you very much for taking such great care of us.

The kids’ meals and amenities were excellent, and the Facility environment was wonderful for keeping children entertained. The kids’ room is open 24 hours, so even children who wake up early and are full of energy could enjoy themselves to the fullest. When our older grandchild fell ill on the second day, you were a tremendous help—preparing gentle-on-the-stomach meals and promptly taking care of the bedding. The adults who enjoy drinks also thoroughly enjoyed the all-inclusive plan. We would love to visit again. Just one request: we would feel safer if an additional lock for access to the open-air bath and footbath area could be installed higher up as well. Our 4-year-old can unlock doors on their own, and we felt anxious about them accidentally stepping out onto the terrace and potentially falling into the river. Thank you for considering this.

My mother and I stayed for one night, and we were truly impressed by the Hotel staff’s courteous service from check-in to check-out. The Room was clean and comfortable, so we could relax, and the breakfast buffet offered many unique dishes—all of them were delicious. This is a Hotel we would love to stay at again if we have the chance. Thank you very much.