Nationwide × Highly rated Hotel·Ryokan - 102Page Number

The sparkling Hamamatsu night view spread out below was breathtakingly beautiful and made our stay feel special from the very beginning. From check-in through the next day, the staff’s warm hospitality and perfectly balanced attentiveness were a true model of service, allowing us to relax and enjoy our time with complete peace of mind. Throughout the Hotel, music-inspired motifs were thoughtfully incorporated into details such as elevator décor, door handles, and buttons. Spotting them was a delightful little discovery each time and helped us fully immerse ourselves in the Hotel’s unique atmosphere. With the night view, service, and design all in perfect harmony, it was an exceptionally satisfying stay.

My spouse and I stayed here on a business trip from Osaka to Kanazawa. The front desk and restaurant staff were very kind, and their service was excellent. However, the room was small, and since we shared a double bed, it felt quite cramped and we didn’t get enough sleep. In hindsight, we should have booked a twin room. Breakfast, afternoon tea time, and the ochazuke time made up for it. We would like to stay again.

The meals, the Onsen, and the service—everything was absolutely satisfying!! The lounge and the puzzle-solving activities were also very enjoyable. I would love to visit again. Although I had mistakenly made a Reservation for a smoking room, I truly appreciated how quickly you accommodated my request to change it. Thank you very much for all your help. Thank you.

You can warm up thoroughly in the sauna, cool down properly in the cold plunge, and fully relax in the recovery area. In addition, amenities are well stocked, including toothbrushes, razors, exfoliating scrub towels, salted candies, an ultra-cold water dispenser, and ice. The Room is also spacious with a great view—very satisfying.

I stayed here during a festival I’ve attended for the past four years. I truly love Alpina’s Onsen, and the pot bath is sometimes my favorite. This time, they prepared an excellent Room for me, and I was able to enjoy a comfortable and luxurious stay. I will definitely stay again.

Our children love this place, and we visit almost every year; this year again we were able to relax and enjoy our stay. There was a small mix-up with part of the dinner, but it was resolved promptly, and both the staff’s response and follow-up were excellent, so we were very satisfied. We would love to visit again.

We stayed as a family. We were very satisfied with the Accommodation, the Onsen, and the meals. The building had a charming atmosphere (the stairs were a bit challenging), and we enjoyed a clean Onsen of excellent quality and delicious, high-quality cuisine. We were especially surprised by how good the meat, tofu, and rice were. Above all, we truly appreciated the heartfelt hospitality from all the staff. We were happy to receive so much helpful advice about getting around inside the property. We are also very grateful for your thoughtful consideration in providing an irregular Shuttle Service to the station. Although it is far away, this is a wonderful Accommodation we would love to visit again. Thank you for such a lovely time!

Having enjoyed my previous stay at Bizan Kaigetsu, I chose Naruto Grand Hotel Kaigetsu this time. As it was the last day of Silver Week, I was able to relax and spend a peaceful time in a calm atmosphere. The warm hospitality from the staff, the bath, the Room (thank you for the upgrade), the welcome drink, the meals, and every other Facility—everything was outstanding. The food was delicious across both fish and meat dishes, and I especially enjoyed the morning salad as well as the seafood chazuke and rice bowls. Chatting pleasantly with the staff during dinner also became a wonderful memory. Whenever I visit Otsuka Museum of Art, I will definitely stay here again. Thank you for such a lovely time.

This is a spacious corner twin room with panoramic views of the Onomichi Channel and the area around the station. I also appreciated that the floor was not carpet but a well-cleaned wood floor. A lovely touch was the hassaku jelly in the refrigerator for each guest, complete with spoons, and chilled bottled water for everyone as well. The handmade cookies made in collaboration with a local social welfare corporation also left a great impression. These days, even branded city hotels often don’t provide complimentary water, so I truly appreciate this Hotel’s warm hospitality. It was also nice that Accommodation guests receive 10% off at the souvenir shop. Breakfast was excellent too—not only with locally sourced ingredients, but also soft-serve ice cream. From the moment I arrived at Onomichi Station, even the station staff were full of energy, and I could feel how the whole town supports one another and works together to keep things lively. Some shops have closed down, but the shopping street—where retro and modern coexist—is a must-see. Since it was a hot season, it was tough to walk for long periods and I couldn’t see everything I wanted to. I’d love to visit again in a cooler season and stay at the same Hotel at a more relaxed pace.

I stayed for two nights in late May for a relative’s wedding and for work. From check-in, all the staff were pleasant, and the experienced staff in the lounge were especially kind—I was reminded of how excellent Japanese hotel service training is. The Japanese-style omelet in the lounge is outstanding. It was a shame there wasn’t a conveniently timed limousine bus from Haneda, but during my stay it was very convenient to access the Hotel B1 directly from the subway station nearby. On my return trip, I was able to get to Haneda smoothly by limousine bus, which was great. I would definitely like to stay here again for work next time as well.

I stayed on the 14th during the Obon holiday, and the female front desk staff were very kind. The Room was a little small, but it was a good size for me. Above all, it was very helpful that the station, department stores, and convenience stores were nearby. I stay in Omiya once a year, and I would like to stay here again.

It’s a Business Hotel rather than an Onsen Ryokan, but the large communal Onsen bath has excellent water quality and really helped melt away my fatigue. In the evening, there was a free light-meal service that was far more generous than expected. Breakfast was buffet-style with a wide variety of options, and the taste was very satisfying. Some parts of the in-house Facility feel a bit dated, but it more than makes up for it with comfort and overall satisfaction. Highly recommended for anyone looking for great value while still enjoying an Onsen.

This was my first visit to Ise Grand Shrine, and I chose this inn because I truly wanted to attend an early-morning worship. I was able to stay in a special room, and the amenities and hair dryer were excellent. With complimentary drinks and alcohol available freely, it made for a very satisfying stay. There is also a private entrance exclusively for guests of the special room, so coming and going for the early-morning visit was very smooth, allowing me to have a truly moving experience at the shrine. My departure time in the morning suddenly became earlier than planned, but they quickly arranged a taxi for me, which was incredibly helpful. Thank you very much. When I visit Ise Grand Shrine again, I would definitely like to stay here. Thank you.

From the moment we arrived, the staff warmly welcomed us, and check-in was smooth. Everyone was highly professional, and the property was spotless, making our stay very comfortable. The meals were delicately flavored, and the portions were just right—not too much or too little. Both dinner and breakfast felt perfectly balanced. The baths are cleaned once between check-in and the next morning, with a switch between men’s and women’s times, but we were happy that we could use them multiple times even late at night or early in the morning.

There was a Shuttle Service from Kyoto Station to the Hotel, and both the facilities and our Room were spacious, allowing us to relax and unwind. Although we were worried about the weather, we were able to enjoy dinner on the riverside platform without any issues, and the Tankuma breakfast was also delicious. The selection at the Hotel gift shop and the staff’s service were excellent, so we had a great shopping experience. It is also close to Nishi Honganji Temple, so we could join the morning service and fully enjoy Kyoto.

I stayed here while traveling last year and again this year. Since it’s located in a covered arcade, you can go shopping without an umbrella even when it rains, and the location is also convenient for sightseeing. The hotel is clean, and the staff greet you with a smile, making it a very pleasant place to stay.

I stayed here after visiting the five shrines of Togakushi Shrine. With heavy luggage, it felt like a bit of a walk from the station, but after checking in, when I went to the station for shopping and came back, it didn’t feel that far. I was able to soothe my tired body in the large public bath and sauna. Both were very clean. I was also happy that I could use the sauna in the morning. (At night, when I took a bath before going to bed, the sauna bench was so hot that I couldn’t sit on it. I didn’t notice this when I used it in the evening. If possible, I thought it would be nice to have a mat. I know this may be an extra hassle...) Breakfast had a good variety of dishes and was delicious. When I stay near Nagano Station again, I would like to consider this Accommodation.

On a whim during the Obon holidays, I made a Reservation for one night starting August 15, booking on August 13. I have a shellfish allergy, and since it was such short notice I thought it might be difficult, but they replied right away, “No problem.” The Hotel does feel a bit old, but it is well kept and clean, so my stay was very comfortable. The meals were generous and delicious. Above all, what makes this Hotel special is how kind everyone is. They don’t say unnecessary things, but if you ask something they think it through as if it were their own matter and respond sincerely. It left me feeling warm inside. It really shows that you don’t need a luxury Hotel to have a great stay. I highly recommend staying here at least once.\nI do not recommend climbing the 365 steps of the Ikaho Onsen stone staircase in midsummer—I was drenched in sweat and completely out of breath.

It was very clean. The bed was spacious, and I was able to rest comfortably. There is also a convenience store on the first floor, making it an ideal hotel for sightseeing in Chinatown.

Thank you very much for a comfortable stay the other day. The Room was very clean, and the staff were courteous and attentive. I was extremely satisfied and would love to stay again. There is just one point I noticed. The TV in the guest Room seems to have a maximum volume limit set at 25, which was perfectly fine for regular TV broadcasts. However, when playing streaming services such as Netflix, the audio is relatively quiet to begin with, so even at the maximum of 25 it did not become loud enough, and I found it difficult to hear clearly. I understand that setting a volume limit is likely out of consideration for other Rooms, so I think it is generally fine as it is. That said, if a guest requests to watch streaming content, allowing the volume limit to be raised slightly only during that stay (if possible) might make things more comfortable for many guests. This is just one suggestion, but I would appreciate your consideration. Although there was one small concern regarding the Facility equipment, overall it was still a very satisfying stay. Thank you again in advance.