Nationwide × Highly-rated Hotel·Ryokan - 9Page Number

I have stayed here several times, and once again had a wonderful experience. The room, service, and meals were all excellent. This was my first time staying in a room overlooking the Marunouchi Plaza, and I enjoyed breathtaking views that were different from the Dome side. Each stay brings new discoveries, while the core service and hospitality remain consistently outstanding—always relaxing and comforting. It’s a hotel you’ll want to return to again and again once you’ve stayed.

Thank you very much for taking such great care of us during our stay. The welcome drink, private bath, Onsen, meals, and service—everything was excellent. Moving around the property in samue was also very convenient. Lately we have often stayed at foreign-owned Hotels, so we were able to truly relax thanks to your warm and thoughtful hospitality. We would love to visit again.

We had another very comfortable stay. We were soothed by everyone’s smiles and warm hospitality, the delicious meals, and the Onsen. The large public bath has everything you need, so it’s great that you can go empty-handed—it’s so easy and convenient. The Niagara wine we enjoyed in the lounge was also excellent! It was my sister’s first time at Otaru Furukawa, and she was very satisfied. Thank you as well for taking a two-shot photo of us in front of the Hotel! We usually enjoy a quiet couples’ getaway, but this time we left our car with you before check-in and enjoyed sightseeing in Otaru for the first time in a while. Furukawa is in a wonderful location right by the canal, and the view from our Room was lovely. Kojohama, Jozankei, and Otaru each have their own unique charm, and they’ve made us love Furukawa even more. We would love to visit again.

With my wife’s birthday coming up again this year, we visited Karuizawa, a place filled with memories for the two of us. We were blessed with great weather and enjoyed a relaxing stay—taking walks and cycling around Karuizawa as the autumn leaves began to change, and spending time shopping. We were also very pleased with the thoughtful hospitality from the hotel staff, including a birthday message card, as well as the delicious food, our favorite wine, and the birthday cake. For us as a couple, this is truly a wonderful hotel.

Once again, I was very satisfied with everything—the cuisine, the hospitality, and the Facility—and was able to relax. Last time, I mentioned that the meat dish at dinner was a bit fatty and that I would appreciate a leaner option, and you kindly changed it to filet. Also, last time at breakfast, the delicious dried horse mackerel was served near the end of the meal, which was a little disappointing; however, this time there was no such issue and I was extremely satisfied. The soba served as a late-night snack during bar time was also delicious. The only disappointment this time was the bad weather—everything else was perfect. (As always, I ended up drinking too much.) I would love to visit again to relax. Thank you very much.

This was our second stay. Once again, we were able to fully relax and enjoy the hot springs at a leisurely pace in a room with an open-air bath. As always, both dinner and breakfast were delicious (we especially loved the five small varieties of dried fish at breakfast—our family prefers that over being served one large piece). The staff were warm and attentive, and we had a very comfortable stay. Because we like this inn so much, this time I brought my elderly father and my sister who lives in the city. It’s the kind of place that makes you want to come back, and I was happy that both of them enjoyed it as well. During our meal, a new staff member with a beginner’s badge served us with great effort; their fresh yet polite manner left a wonderful impression. We look forward to seeing their continued growth. Thank you again for such a lovely time. We would love to visit again with someone special.

This Accommodation has become more upscale in recent years and is now a bit of a splurge for me, so I visited this time to take advantage of a great deal. As always, the Onsen was wonderful, the meals were delicious, and the Room was spacious and very comfortable. I was also happy that you remembered my various requests from previous stays. Thank you to all the staff for your hospitality again—I’d love to visit again when I find another opportunity.

Thank you very much for your hospitality. We had stayed at another resort hotel until the day before, but we were truly impressed by the attentive service here—wonderful hospitality from helping with our luggage to taking photos. When we opened the window, the Irabu Bridge and Miyako Blue stretched out right in front of us, and the time wrapped in the morning sun was pure bliss. The room, styled in white and beige tones, and the spacious powder room were both stylish and spotless. There wasn’t a single bug, so we could relax in complete comfort. The pleasant scent in the lobby also left a strong impression, and every time we returned to the hotel we felt refreshed. The in-room amenities were equally impressive—high-quality hair dryers and kettles from well-known brands, as well as an excellent selection of complimentary drinks—showing thoughtful attention to detail throughout. Overall it was a highly satisfying stay, but a couple of small points stood out: the shampoo products didn’t suit my hair or skin, and I would have loved to see a bit more Miyakojima-style dishes or Japanese options at breakfast (even about one-third more). All in all, we were extremely satisfied and would definitely love to return—and recommend it to others.

This was my third stay. It was my first time in the “Haruka” cottage, and it was just as comfortable as always. On the day we arrived, we took a walk along the river from the back garden door to Sakuta Beach. It took about 10 minutes to get there. Our senior dog needed to be carried part of the way, but was thrilled once we reached the beach. The Room was clean and comfortable, and the Facility and overall setup reflected wonderful hospitality. The staff were also very kind, making each visit a lovely memory. Thank you very much.

Just looking out at the lake from our Room made me feel truly happy. Everything in the Hotel, starting with the Room, was so comfortable that I was really glad we chose to stay here. The portions were very generous and a bit too much for me, but both dinner and breakfast were delicious. Thank you very much. This is an Accommodation I definitely want to visit again. Next time, I’m planning to come by car with my husband, and I’m already looking forward to it. (I also loved the wonderful bath in our Room, but I wanted to see the Onsen building as well; I’m very sorry for the trouble caused regarding the lockers.)

Iya Bijin is an Accommodation famous for soba. I had carelessly forgotten this, and since my son has a severe buckwheat allergy, we made a last-minute request to remove all foods related to soba. During our stay, they took great care with the meals, and both dinner and breakfast were wonderful—such as ayu sashimi and dekomawashi—and my son ate so much it surprised even us. Of course, he had no allergic symptoms at all. Thank you very much.

I stayed with my elderly mother, my niece who had returned from abroad, and my daughter. They were very kind and attentive to foreign guests, and they accommodated our food requests exactly as asked. We are truly grateful. Unfortunately, it rained heavily both days so we couldn’t do much sightseeing, but Hakone Shrine was within walking distance for a stroll. The next day the roads were closed and it was quite difficult, but the staff informed us early in the morning, which helped a lot and became a good memory for my nieces as well. I would definitely like to visit again.

This was my second stay—last time with my family, and this time with my mother and siblings. The ocean is right in front of you, the Room is spacious, and the hot spring source is just behind the property. The number of dishes, the staff’s service, and everything about the Onsen—its quality, cleanliness, and variety—are all just right. It’s a truly wonderful Accommodation. It seems like New Year’s holidays are decided by lottery, but I’m hoping we get selected.

It was a pity that the entrance gate was still under construction, with cones and blue tarps scattered around (I understand that unexpected earthquakes and heavy rain can take up manpower). This time, the meals were upgraded and were a delight to both the eyes and the palate. For breakfast, I would have been even happier if there had been a choice of bread. I will visit again—thank you very much.

It was very clean, and we had a comfortable stay. The appliances and furniture were high quality, and we could really feel the attention to detail. The pool was also very clean—we spent lots of time enjoying it, and our child was thrilled! Our whole family had a wonderful time. We would definitely love to stay again!

It was a truly satisfying day in every way. All four private Onsens were wonderful, and we enjoyed them right up until one hour before check-out. We were also happy with the wide variety of complimentary drinks available at any time. Of course, every dish was delicious, and we especially appreciated the strong local character of the cuisine. This is an Accommodation we would love to visit again as soon as possible.

Located by the harbor, the detached guest Room was quiet and relaxing. The open-air bath in the Room was also very comfortable. The cuisine was excellent and truly enjoyable, starting with deep-fried tuna collar. We could also feel the staff’s attentiveness, and we had a pleasant stay.

It was an extremely satisfying trip. The hospitality was refined, courteous, and pleasantly well-balanced. In particular, the veteran staff member with sommelier credentials made exquisite selections of sake and wine, allowing us to truly enjoy lively meals and conversation. The plaster walls in the room created a comfortable atmosphere that felt soothing. We would definitely love to return again. Thank you very much.

Thank you very much for everything. Choosing this place for a long-awaited reunion with our friends as a couple was absolutely the right decision. We booked two Rooms, and although we spent time together except when sleeping, the space was spacious and comfortable. We got so caught up chatting that we used the bath twice a day, morning and night, and our friends were also impressed by how wonderful it was. Thank you to T, whom M recommended. The conversation was enjoyable, and we truly had a great time—you completely won us over. The four of us were able to enjoy delicious food in a spacious private dining Room. We would be happy if we could see M and T again next time.

This was our first trip with my daughter and her husband, our grandchild, and two dogs. The Room was very spacious, and our 2-year-old grandchild was thrilled—running around until bedtime. Our Room was on the second floor, and the area below seemed to be around the front desk, so we didn’t have to worry too much about noise for guests downstairs. It was also our dogs’ first overnight stay, so we were a bit anxious, but most guests on the same floor were traveling with dogs as well. We could hear barking here and there, which made it feel relaxed and heartwarming. Having meals served in the Room was wonderful. If I could make one request: dessert and soup were served at the same time during dinner, so I would appreciate it if the soup could be served first. The Onsen was excellent—I went in three times. A typhoon was approaching so unfortunately the weather wasn’t great, but when the rain stopped we took a walk with our dogs and grandchild. The Onsen town at night had a lovely atmosphere and was really nice. All of the staff were friendly and spoke kindly to both our grandchild and our dogs—we truly felt their warmth. It was a very enjoyable Accommodation that left us with lasting memories. P.S.: The Room had everything prepared, including a crate, pet sheets/pads, a lint roller (sticky roller), deodorizer spray, and more.