Nationwide × Highly-rated Hotel·Ryokan - 23Page Number

This was our second stay, and everything—from the facilities and cuisine to the service—was excellent. The room was spacious and well equipped with no inconveniences at all, impeccably cleaned, and the open-air bath was also generously sized, making it wonderfully relaxing to use. The meals made great use of quality ingredients while incorporating thoughtful touches, and everything was delicious. The truffle rice at dinner (maybe it was just my imagination) seemed even more fragrant with dashi than last time—it was so good I felt like I could eat bowl after bowl! All of the staff were courteous and attentive, allowing us to enjoy a comfortable stay from start to finish. We truly felt glad we chose to stay again. Thank you very much.

From the wonderful staff to the view from our room, the colorful and exciting meals, and even the aquarium—everything was outstanding. If I had to mention one thing, it was a bit inconvenient needing a card key for the elevator and other small things, but if you think of it as security, it’s no problem at all. It truly was amazing. My father’s eyes were sparkling like a child’s. We were somehow upgraded to a room as well, and our child cheered at the stylish, open space. The bed was so comfortable it felt like a dream—I slept soundly for the first time in decades. I was amazed. We also really appreciated having two rooms next to each other. We were able to borrow a wheelchair smoothly, and without using any stairs from the hotel we could safely enjoy visiting the aquarium together as three generations. Because our child is so busy we haven’t been able to take a family trip, so we thought about somewhere nice nearby that we could go on short notice—and Suma Aquarium came to mind with fond memories. We’re thrilled that such a wonderful hotel has opened. Thank you for such a lovely time.

The entire hotel felt refined and stylish, and the room was spacious enough to be very comfortable. The bath wasn’t crowded, and I was happy with the amenities and the ReFa hair dryer! The records—one of this hotel’s signature features—seem to divide opinions, but we borrowed a variety of nostalgic records and really enjoyed them. Please don’t get rid of them! At night, we enjoyed craft beer and a mikan sour at the complimentary lounge, along with various snacks we picked up from nearby shops. Wearing yukata and borrowing a cute basket for a stroll was also an experience you don’t often get. In the morning, we went to Dogo Onsen Annex Asuka-no-Yu. Online it said there would be a 15-minute wait, but we got in right away and it was quiet. It was crowded at night, so morning might be the best time to go!

We stayed here to celebrate our daughter’s birthday. From the moment we arrived, all of the staff were extremely courteous, and we were able to spend our time comfortably. They also kindly helped with a birthday surprise, which made our daughter very happy and turned it into a truly memorable birthday. The room had a calm atmosphere, and we were able to relax and enjoy the hot spring in the in-room bath. The hot spring in the large public bath also had a great view and was very refreshing. Every dish was delicious, and we loved the beautiful presentation that reflected the season. It was enjoyable to look at as well, and we were able to take our time over the meal. We are truly glad we chose this place for such an important day—our daughter’s birthday. It was a wonderful inn that made us want to stay again on another special occasion.

We stayed here to celebrate our dog’s first birthday. It was our first family trip with the puppy we had just welcomed home, and we had many worries, but thanks to the kindness of the staff and the well-stocked amenities, we were able to relax and enjoy a comfortable stay. And above all, the meals were delicious!! We had both breakfast and dinner, and both left us completely satisfied—full in body and heart. The Onsen in the large public bath was wonderful as well. The open-air bath in our Room is not an Onsen, but it was spacious and relaxing. Our family has already been saying how we want to come back again soon.

This was my first stay in four years, and I was completely satisfied with everything—the clean Facilities and the thoughtful care from the staff. I could also clearly see your environmental initiatives, and it really felt like you are making a genuine effort. Breakfast was carefully prepared item by item, and the health-conscious dishes were delicious as well. In the evening, since my birthday is next week, my friend ordered champagne via room service, and when the staff member delivering it heard that, they brought me chocolates too. I truly appreciated the kind gesture. I would love to stay again for another special occasion.

All staff members were courteous and attentive. The meals were thoughtfully prepared with enjoyable touches, and we could even have dessert in the lounge after dinner, which was very refreshing. The bath was a spacious unit bath, and since it can be filled with Onsen water, we were able to relax and enjoy the Onsen in our Room. We would like to stay again.

We thoroughly enjoyed our stay in this lovely room and indulged in the hot springs to the fullest. The water was wonderfully gentle, yet it warmed us through slowly and deeply—absolutely perfect. The meals were also a delight: each dish was carefully prepared with heartfelt attention, which made us very happy. In the evening, there was an event nearby where we could enjoy traditional performing arts at a local shrine, with complimentary shuttle service provided. The performances were truly authentic, and the stage was many times more impressive than we had imagined. We could also feel the community’s dedication and passion for preserving tradition and culture, making it an unforgettable, deeply memorable night. Even with other guests staying there, the inn remained quiet and serene—truly relaxing. It had been a long time since we were able to savor every aspect of a traditional hot spring ryokan like this. Unfortunately it rained during our stay, but seeing the rain-soaked moss in the garden from the open-air bath as drizzle fell softly was especially beautiful and left a strong impression on us. We would love to visit again in another season. Thank you for such a wonderful trip.

We stayed here for our honeymoon. Both the staff member who guided us at check-in and the person in charge of dinner struck the perfect balance—warm, attentive, and sincerely welcoming—so we were able to relax and enjoy our stay. We splurged on the Tajima beef kaiseki. There were no vacancies for a second-floor Room, so we were a little worried about dining in the restaurant, but it turned out to be a completely private room and felt very special. We were also happy that the menu had our new last name and the date printed on it, so we took it home as a keepsake. *Sound does carry quite a bit, so when the guests next door spoke loudly at times, their conversation drowned ours out (in a funny way). More than satisfied. We were absolutely stuffed. I was looking forward to late-night soba, but there was no room left—if anything, we went back to our Room and fell asleep right away. Such a shame. Both dinner and breakfast offered choices, which added an extra special touch and made us very happy. The rice at breakfast was so good—I couldn’t finish it all and wished I could have made onigiri… It had been ages since I slept on a futon mattress, so I was nervous, but there was a mattress underneath and it felt just like sleeping in a bed. And the amenities were Sekkisei… In the women’s large public bath there was also an assortment of shampoos to choose from—even ReFa shampoo was available. I usually bring my own because I worry whether provided products will suit my skin or hair, but this time I didn’t need any skincare at all… which almost made me regret packing mine. This Accommodation left us with “the best kind of regret”—the kind that makes you want to come back. Next time we’re celebrating an anniversary or another special occasion, we’d love to upgrade to a higher-grade Room. Thank you again—we hope to return.

This was my first stay here. The staff’s hospitality and attentiveness, the well-kept garden, the delicious meals, the atmosphere of the open-air bath, and even the adorable cats made it truly special. Everything was outstanding. I would love to visit again.

No matter how many times we visit, Osawa Onsen never disappoints. We were very satisfied again this time, including the attentive service from the staff. On the drive home, we were already planning when to come back next. Thank you very much.

This was my first trip to Tohoku, and I stayed here. In recent years I hadn’t found an Accommodation that truly satisfied me, but this one exceeded my expectations in every way—hospitality, meals, and the Room. I took a taxi from the nearest station, and every driver said, “Everyone says there’s nothing to complain about!” They were absolutely right. It’s well worth the price—you won’t regret staying here. For those making a Reservation, I strongly recommend choosing a Plan that includes dinner! The portions are generous, and everything is delicious, including fresh seafood and mountain vegetables. Unfortunately it rained during our stay, but we were able to relax while listening to the rain and looking out over Matsushima. We’ll definitely return to see Matsushima in another season!

It happened to be a day of heavy rain, so I was able to borrow an umbrella. Thank you!! It’s conveniently located close to the city, and offers excellent value for money. 　You can also have breakfast nearby!!

This was the best accommodation I’ve ever stayed at. I was able to spend a truly luxurious, relaxing time while gazing at Mt. Yotei right in front of me. Having a clean washing machine in the room was also very helpful since we were staying multiple nights. The meals were delicious, made with fresh local vegetables, seafood, and meat. The staff’s warm smiles and attentive service were truly soothing. I will definitely visit again.

The meals were truly outstanding. The sake pairings were also excellent. This is an Accommodation I definitely want to return to for the first time in a while.

I love this Accommodation so much that I stay almost every month. This month, I stayed as a birthday treat for myself. I am always impressed by the wonderful hospitality from the front desk and dining staff. Thank you for celebrating my birthday and for the message card and celebratory plate! Next time, I will visit with my husband for our wedding anniversary. Thank you in advance.

Everything is clean throughout.\nThe indoor open-air bath is very convenient and comfortable.\nThe meals are excellent in both quality and quantity. The service is also very polite, with no issues.\nWe stayed with children, and it was a great help that they proactively offered to provide a baby crib and bouncer.\nI’m glad we found such a wonderful Accommodation for the first time in a while.

I was looking for a Hotel around Lake Toya where I could stay with my dog, and chose this Hotel— it was truly an outstanding experience. Both breakfast and dinner were exceptionally delicious, and I was completely satisfied. The facilities were clean and modern, and all the staff were wonderful. The only thing I noticed was that although you should be able to enjoy the beautiful view of Lake Toya from the bath, the outside view was blocked for privacy reasons. That part was a little disappointing. Other than that, everything was perfect, and we had a very comfortable stay with our dog. I would love to visit again!

My husband stayed here on a business trip. It’s close to the station, clean and well maintained, has a large public bath, and the staff were very pleasant. He was able to relax after work. Also, even with Hotel prices rising, I think the rate is reasonably affordable. We’ll stay here again whenever he travels to Miyakonojo for business. Thank you!

We stayed here for our second night. We were blessed with great weather—it was perfect. Since we arrived early, we visited Otaki Falls nearby, but the valley was deep and the elevation changes were intense, leaving us completely exhausted. (There were some fallen trees and rockfalls, so we had to take a detour.) This is a wonderful auberge, just as reputed. That day it was only our group, so we fully enjoyed the private bath, and the Room was lovely—we could relax and truly enjoy a cool summer getaway. Every dish was delicious, and the wine at dinner was outstanding. We were especially impressed by the peach dessert. The owners’ warm hospitality was exceptional—this has become an Accommodation we definitely want to visit again.