Nationwide × Highly-rated Hotel·Ryokan - 22Page Number

A well-balanced breakfast gave me the energy to head to work, and the large bath helped me unwind after a long day. Despite the clean Room and convenient location, the price is reasonable. There are no excessive amenities, but all necessary services are well provided, making my business trip comfortable. They also handled taxi arrangements with great care, and I felt it was a Hotel where I could stay with peace of mind. I was also satisfied with the user-friendly in-Room features such as a TV that shows how crowded the dining area and large public bath are, as well as an air purifier.

The room was spacious, and having two free-flowing hot spring baths made for a truly luxurious stay. The amenities were well stocked, which I think many women will appreciate. We also enjoyed using the massage chair and were able to fully relax. This is an accommodation we would love to visit again.

We stayed for one night with our dog on a weekend in late September. It had been a while since we last visited Regina, but everything was wonderful—the facilities, the staff, and more. Our dog had a great time sprinting around the dog run. For dinner, we enjoyed a course meal together with our dog, and we also appreciated the wide selection of wines by the glass. We’d love to come again.

I have stayed at many well-known Hotels in Tokyo, and this was without a doubt the No. 1 experience. The view toward Tokyo Station and the Imperial Palace was outstanding. While other Hotels have unfortunately lost their former views due to new high-rise construction, I believe this Hotel will continue to offer an unchanged panoramic view of Tokyo for years to come. The Room was very relaxing, and the thoughtful touches such as fruit and items in the refrigerator made for a comfortable night’s stay. I also visited the bar—the authentic pizza was delicious, and the staff were attentive, which made me very satisfied. For breakfast I had the American breakfast; everything was high quality, and with the pleasant service from the staff, it was a truly enjoyable time. If I had to mention one thing, I would have liked a more extensive selection of amenities, but overall it was an experience that ranks among my No. 1 stays.

The property is comfortable and very well cleaned, and the open-air bath feels so good you’d think it was a hot spring. My companion mentioned that it would be nice to have a stool by the sink, so next time I’m planning to bring a foldable one. We’re hoping to come back again around this time next year.

Being welcomed back with “Welcome home” always puts me at ease from the moment I arrive at the front desk. It was very crowded during the Silver Week holidays, but even so, the staff’s warm hospitality—such as wiping my rain-soaked suitcase with a spotless white towel—meant so much to me. The bath was just right, and as always, the meals were delicious and beautifully presented. Whether it was the food or the wine, I truly enjoyed a deeply satisfying time. I have an intense workload ahead through next year, but when I’m worn out again, I’d love to come back for some relaxation.

Thank you very much for accommodating our various requests. Thanks to all of you, the proposal was a success, and we had a wonderful experience. We look forward to staying with you again. Thank you again.

We stayed here as a couple to celebrate our 30th wedding anniversary. For us, having held our wedding reception here 30 years ago, the Imperial Hotel is a special place that has quietly witnessed the most important milestones of our lives. This time we stayed in the Tower Wing, and the view from our room was truly breathtaking. Simply spending time looking out over Tokyo felt wonderfully luxurious. What made us happiest most of all was that our room had been discreetly upgraded. We were deeply touched by this thoughtful gesture and felt the warmth that is so characteristic of the Imperial Hotel. We also visited the Old Imperial Bar in the evening, and it was absolutely wonderful. Enjoying drinks in a space filled with history made us feel as though we were savoring the very time and tradition the hotel has cherished. In the morning, we had breakfast at Les Saisons. Not only was each dish beautifully prepared with great care, but enjoying breakfast in such a calm setting was exceptional—a truly happy moment that let us slowly look back on these past 30 years together. During our stay, we were also able to see the banquet hall where we held our reception 30 years ago. To return to this same hotel 30 years later—standing there again and saying to each other, “A lot happened, but we were happy”—was more than enough to fill our hearts. Even after three decades, the Imperial Hotel remains unchanged in its presence, once again watching over another milestone in our lives. We were moved not only by the outstanding service and cuisine, but also by its accumulated history and genuine warmth toward people. We are truly glad we chose to stay here on such a special anniversary. We would love to return again for future milestones in life. Thank you for such a wonderful time.

I chose this hotel because it is directly connected to the station, and it was excellent. As soon as I entered, the staff greeted me warmly and handled my luggage smoothly. When I asked if there were any soup curry restaurants nearby, they kindly explained everything clearly with online information and a map, even though it was a busy time. The room was simple and comfortable—especially the bedding, which felt wonderful. And of course, the view was flawless. The hot spring felt like a luxury spa and was very relaxing. For breakfast I tried both the buffet and the Japanese set meal, and I was completely satisfied with both—especially the Japanese breakfast. I stayed at a high-end ryokan in Noboribetsu the day before, but this hotel surpassed it in every way. I would like to come back to Sapporo just to stay at this hotel again. Thank you very much.

This was my first stay, and all of the staff are true professionals. You can see Jingu Stadium very well from the hotel, and I’d love to stay when there’s a pro baseball game. With the chance of rain, it may take a few tries, but I hope to book on a game day someday. The large public bath was spacious, quiet, and very comfortable. I didn’t use it, but the in-room bath was also large and impressive. The sink area, bathroom, and toilet were separate. Breakfast had a great variety—lots of vegetables plus sprouts, quinoa, beans, non-oil dressing, and more. There was also a dedicated egg station where they kept making fried eggs and omelets one after another; I really appreciated having no wait time. They also offered miso soup; Kanto-style udon; soup curry; soups; plenty of bread; waffles; yogurt; and three mini desserts (cream puff, cheesecake, sweet potato tart). There were many kinds of juices as well as a coffee machine, with takeaway cups provided. It’s worth staying just for the breakfast alone. Tsba-kuro was everywhere around the property—so cute!

We were very satisfied to have stayed at such a wonderful Hotel. The meals and the services for children were excellent as well. Regarding the title: we used the coin laundry, and while we were rushing around because our children are still small, we realized that we had accidentally put a smartphone into the washing machine. When I panicked and called the extension, a staff member responded kindly and carefully, for which we are truly grateful. I wanted to confirm their name and thank them at check-out, but I forgot to ask. So I am writing it here instead. This is a Hotel we would like to stay at again next year. Thank you very much.

We booked the Plan with dinner on a riverside dining platform, and not only was the meal excellent, but we also had a wonderful time chatting with a maiko, which became a great memory.\nThe in-house Facilities were also superb, and we especially enjoyed the Onsen twice.\nWe were truly moved by the warm hospitality of all the staff. Thank you very much for taking care of us.

Once again, I was very satisfied with the cuisine, the Room, and the service, and had a wonderfully relaxing stay. Dinner in particular was excellent and truly outstanding, including the salt-grilled ayu we ordered separately. One request: drinks in the lobby lounge end at 7:00 PM, but it would be appreciated if guests could have a drink after dinner, so I would be grateful if you could consider staying open until around 9:00 PM. In any case, I would like to visit again in a different season and look forward to enjoying your delicious food and sake. Thank you for your hospitality.

This was my second stay with my mother. Because she is elderly, thank you very much for preparing chairs in advance at the entrance and in the shower room, and for providing a step for the bath. The in-room bath, dinner, and breakfast were all outstanding—we finished every last bite!! I was able to truly relax, and the bed was so comfortable that I fell asleep in no time. All of the staff were incredibly kind, and I sincerely hope to stay with you again in the near future.

From the wonderful staff to the view from our room, the colorful and exciting meals, and even the aquarium—everything was outstanding. If I had to mention one thing, it was a bit inconvenient needing a card key for the elevator and other small things, but if you think of it as security, it’s no problem at all. It truly was amazing. My father’s eyes were sparkling like a child’s. We were somehow upgraded to a room as well, and our child cheered at the stylish, open space. The bed was so comfortable it felt like a dream—I slept soundly for the first time in decades. I was amazed. We also really appreciated having two rooms next to each other. We were able to borrow a wheelchair smoothly, and without using any stairs from the hotel we could safely enjoy visiting the aquarium together as three generations. Because our child is so busy we haven’t been able to take a family trip, so we thought about somewhere nice nearby that we could go on short notice—and Suma Aquarium came to mind with fond memories. We’re thrilled that such a wonderful hotel has opened. Thank you for such a lovely time.

The entire hotel felt refined and stylish, and the room was spacious enough to be very comfortable. The bath wasn’t crowded, and I was happy with the amenities and the ReFa hair dryer! The records—one of this hotel’s signature features—seem to divide opinions, but we borrowed a variety of nostalgic records and really enjoyed them. Please don’t get rid of them! At night, we enjoyed craft beer and a mikan sour at the complimentary lounge, along with various snacks we picked up from nearby shops. Wearing yukata and borrowing a cute basket for a stroll was also an experience you don’t often get. In the morning, we went to Dogo Onsen Annex Asuka-no-Yu. Online it said there would be a 15-minute wait, but we got in right away and it was quiet. It was crowded at night, so morning might be the best time to go!

We stayed here to celebrate our daughter’s birthday. From the moment we arrived, all of the staff were extremely courteous, and we were able to spend our time comfortably. They also kindly helped with a birthday surprise, which made our daughter very happy and turned it into a truly memorable birthday. The room had a calm atmosphere, and we were able to relax and enjoy the hot spring in the in-room bath. The hot spring in the large public bath also had a great view and was very refreshing. Every dish was delicious, and we loved the beautiful presentation that reflected the season. It was enjoyable to look at as well, and we were able to take our time over the meal. We are truly glad we chose this place for such an important day—our daughter’s birthday. It was a wonderful inn that made us want to stay again on another special occasion.

We stayed here to celebrate our dog’s first birthday. It was our first family trip with the puppy we had just welcomed home, and we had many worries, but thanks to the kindness of the staff and the well-stocked amenities, we were able to relax and enjoy a comfortable stay. And above all, the meals were delicious!! We had both breakfast and dinner, and both left us completely satisfied—full in body and heart. The Onsen in the large public bath was wonderful as well. The open-air bath in our Room is not an Onsen, but it was spacious and relaxing. Our family has already been saying how we want to come back again soon.

I stayed here with my parents and my 7-month-old daughter. It was even more baby-friendly than I expected! They provided a diaper disposal bin, baby bath, baby soap, bed guard, Bumbo seat, and even bath toys. In addition, the dining area for both breakfast and dinner was a private room. With tatami flooring, we could relax and enjoy our meals without worrying too much even if our baby crawled around or made a bit of noise. They also helped warm up baby food and provided tableware and a high-low chair, which was incredibly helpful. The food was delicious—we were truly satisfied! The staff also spoke to our daughter often, which made us feel very welcome. I especially recommend this place for families with children.

This was my first stay in four years, and I was completely satisfied with everything—the clean Facilities and the thoughtful care from the staff. I could also clearly see your environmental initiatives, and it really felt like you are making a genuine effort. Breakfast was carefully prepared item by item, and the health-conscious dishes were delicious as well. In the evening, since my birthday is next week, my friend ordered champagne via room service, and when the staff member delivering it heard that, they brought me chocolates too. I truly appreciated the kind gesture. I would love to stay again for another special occasion.