Nationwide × Highly-rated Hotel·Ryokan - 211Page Number

Both the front desk and restaurant staff are very attentive. I have stayed here several times. I would like to stay again.

I stayed here to celebrate my birthday in advance. There was a “Happy birthday” message in the refrigerator and macarons beautifully served in a glass. I was very happy.\nIt’s always such a comfortable space, so I stay here whenever I can.

My spouse and I stayed for one night. The Room was compact, but it had everything we needed and was clean and well maintained. Two complimentary bottles of water were provided. Above all, the spa was excellent. The hot stone sauna was a bit on the hotter side, but we worked up a great sweat. We will stay here again when we visit Osaka.

I stayed at another Accommodation in the same group not long ago, but this was my first return to Tamakiya in 10 years. Last time, discovering Abe Shuzo through the sake pairing was a real highlight, so I did it again this time. Since it was a special occasion, I decided to pay the extra fee and choose the optional premium sake course. It more than lived up to expectations—I truly enjoyed a wide range of excellent sakes, including some with a playful twist. The sommelier’s stories were fascinating, and I wished I could have listened even longer. I was traveling solo, but the staff were consistently courteous and attentive, no different from how they treated larger groups, which I really appreciated. The food was also outstanding: a course featuring plenty of local Niigata ingredients, with every dish delicious from appetizers to dessert. Next time, I’d love to stay in midwinter when there’s deep snow.

You can feel the thoughtfulness in everything! I was so satisfied it almost felt like they went above and beyond. We only had breakfast, but you can sense the care put into each dish! Next time, I’d love to come back for dinner to try their longtooth grouper cuisine!

It’s a very clean Hotel. The front desk staff provided exceptionally friendly and wonderful service. I stayed in a triple Room with my children, and it was spacious and very clean. The view was amazing! The kids were thrilled. In the morning, there’s a bus that takes you to USJ, so access was convenient. The location is right in front of JR Bentencho Station, but you have to take an overpass and make a detour, so it can be tiring with lots of luggage. It may also be a bit hard to find your way. The breakfast buffet on the 51st floor offers an incredible view. The food was delicious as well. It was extremely crowded, though. Overall, I’m very satisfied! I’d love to stay again.

I brought my elderly father, who loves Onsen but has difficulty walking. When I mentioned this at the time of Reservation, they prepared a Room right next to the elevator. I also requested a barrier-free Room, and it was spacious with handrails throughout. Even the tatami area was set up so he could relax comfortably in a chair, which made him very happy. The bath in our Room had 100% natural Onsen water flowing continuously 24 hours a day—it felt almost too luxurious. There was a step at the entrance to the tub, and the inside of the bath was slightly raised as well. A sturdy shower chair was provided, so I felt safe letting him bathe. Of course, he also enjoyed the large public bath with my husband. For dinner, a chef came to our Room and served freshly fried tempura and freshly grilled steak. Everything was truly delicious. The kamameshi rice was excellent too, and the portions were just right—we were completely satisfied. All of the staff were very kind. At check-in they helped us choose yukata together, and even though my father used a wheelchair that we borrowed there, one of the senior managers spoke warmly to him—he was deeply touched. This is a Hotel he visited many times with my late mother, and he spent two full days here looking genuinely happy. It meant so much to be able to do something special for him. Thank you very much.

As the title says, we didn’t use the pool due to an approaching typhoon, but there was a large Room in the Facility where children could play even on rainy days. Our kids were able to play all day together with other families’ children. We also enjoyed the buffet, which had a wide variety of options. The Room was clean, and the bath was great.

Close to the station, with an outlet mall just nearby, so the location is very convenient. Also, since we have children, we signed up for Picchio’s animal tour and insect tour within the Hotel and joined in. The guide explained everything carefully, and we enjoyed it a lot, so I highly recommend it. The Hotel grounds are vast, and shuttle buses run until late between Karuizawa Prince West, Animal, Hot Spring, and the outlet mall, which was very convenient. We woke up early and took a walk around the Hotel grounds. The fresh air was wonderful, and the sun filtering through the trees was truly soothing. The Onsen was great as well, and above all, all of the staff were very kind and pleasant—it really felt like they are well trained. I will definitely stay at this Hotel again.

We thoroughly enjoyed both the dinner and breakfast buffets. At dinner, the Shimane Wagyu roast beef and sweet shrimp were especially delicious. For breakfast, in addition to making our own seafood bowl, we also loved the Shimane Wagyu beef stew, which was hearty with plenty of meat. The garden was beautiful, and all the staff were kind and helpful. Thank you very much.

The amenities were excellent, and the ReFa shower head and hair dryer were very comfortable to use—thoughtful services that many women will appreciate. The Room was cozy and made me feel like I was staying at a small boutique Hotel in Paris. It was my first repeat stay in a while, and I would definitely like to stay again.

After descending from the mountains on the second night of my two-night stay in Shima Onsen—somewhere I had long wanted to visit—I stayed at this Accommodation. It is located in a quiet area, and the beautiful views of the Shima River from both the Room and the baths, along with the excellent spring quality and comfortable temperatures, made me very satisfied. The three large public baths were each enjoyable. The proprietress’s picture-story show and talk, which she has continued for 33 years, were skillful, fun, soothing, and highly recommended. The staff were also polite and very pleasant, providing attentive hospitality throughout. This is one Accommodation I would like to stay at again.

The Room was spacious and had a great ocean view. The meals were served in just the right portions, and every fish dish was delicious. Breakfast venues are often crowded, but here there was plenty of space, so we could dine comfortably in a relaxed, calm atmosphere. We would love to stay again.

The front desk staff were very courteous, and I had a pleasant stay. The Facilities and amenities are well equipped, making it comfortable. Breakfast offered a good variety and was more than satisfying. This Hotel is especially recommended for business travelers.

The Onsen was a comfortable size and felt wonderful. The bamboo bath was especially relaxing. Since there is an Onsen for guests, we were able to enjoy it at a leisurely pace. The meals were buffet-style, and everything was delicious, with a menu that both adults and children could enjoy. If the observatory had been available, we could have enjoyed Kurokawa’s night sky even more. We knew it was out of order, but since there was a poster displayed, our child got excited and ended up disappointed.

We visited Kamogawa Sea World for my daughter’s birthday and stayed at this Hotel for one night. We were looking forward to the dinner and breakfast buffets, and they were more luxurious than we imagined—we enjoyed plenty of sashimi and sushi. The sea bream kamameshi was so delicious I wanted a second serving. My daughter was very satisfied too, as she could eat lots of her favorite dishes. The breakfast croissants were also tasty. From our Room we had a panoramic view of the ocean, and the sound of the waves was soothing. The Onsen we enjoyed together left our skin smooth and felt wonderful. After returning home, my daughter and I talked about wanting to stay again.

I stayed in a Room at Hakubaittei. The building is old, and the in-room toilet, sink, and bath felt dated, but everything was well cleaned and felt hygienic. The light switches were unresponsive and had a delay before turning on, which was inconvenient. The Onsen baths offer a wide variety and were very satisfying. There are also many open-air baths. The changing area was clean as well. There are several entrances to the baths, but when using the entrance near the front desk, the cold-water dispenser was only located between the changing area and the bathing area. It would have been nice to have a cold-water dispenser with cups near that entrance or in the changing area. There were dispensers near other entrances. The meals weren’t anything special, but everything tasted good. The service was also good. The breakfast buffet had plenty of variety and was delicious, with shabu-shabu, tuna sashimi, and kamameshi even in the morning. I chose this Accommodation for the baths and food, so it was absolutely the right choice! I’d like to stay again.

We stayed for one night on July 4–5. This time, six of us (three couples in our 70s) stayed in three Rooms, each with a private open-air bath. To be honest, two of my friends’ husbands have never wanted to use large public baths on our past trips. So this time we splurged on Rooms with open-air baths—and those husbands were thrilled and apparently bathed many times. Everyone agreed it was excellent. The front desk staff were polite and clear, and the foreign staff member who assisted with meals spoke Japanese very well. We even had a bit of personal conversation, and they answered earnestly, making mealtime very enjoyable. Of course, the food itself was also outstanding: many small dishes and a wide variety of carefully prepared items—again, everyone was completely satisfied. At checkout we passed several housekeeping staff members, and every one of them greeted us properly, so we left feeling great. It was quiet, with only the sound of the nearby river; I almost fell asleep in the open-air bath. The price didn’t feel expensive at all. This turned into a long Review, but there’s no doubt we’ll want to come again.

It was my first time using this Facility, so my expectations were mixed, but the view from the hilltop was amazing. My Room was on the 2nd floor of the main building, and unfortunately a large tree blocked the view from the balcony. However, I later learned that the 2nd floor has smoking-allowed Rooms, and they said they would consider it if I requested an upper floor. Both dinner and breakfast were extremely satisfying. The female staff member was also very pleasant; her name tag said “Densuke,” so I asked if she was from Densuke Chaya in Atami—and she said yes. That explained why the food was so wonderful. There were so many dishes that I had to give up on the kamameshi. I used to stay at other Hotels in Ito, but from now on I’d like to stay here.

The Room was clean and well maintained. Security felt strong and reassuring, as access to the floor is restricted without a Room key for that floor. The location was convenient, with easy access from the station and plenty of nearby convenience stores. At the end of my stay, the toilet became clogged and wouldn’t flush when I was leaving; when I informed them at checkout, they both thanked me for letting them know and apologized for the inconvenience, which reflected very polite service.