Nationwide × Accommodation With À La Carte DiningHot springHighly rated facilities at Hotel·Ryokan

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

We stayed for a Multiple Night Stay of four nights. Above all, this Accommodation is truly pet-friendly. We visited with both a dog and a cat, and they both seemed relaxed and happy. There were plenty of pet amenities, plus a dog run and more. We could stay with peace of mind, and all the staff clearly love animals, which made our time here even more special. The Japanese staff were wonderful as expected, and the international staff were also incredibly polite—so much so that we could have mistaken them for Japanese staff. They always greeted us with warm smiles, and it made us feel that the training and working environment at this Accommodation must be excellent. The staff deserve more than five stars. Meals are à la carte style, so you can choose whatever you like each day in any amount you want. This was especially appreciated for a Multiple Night Stay, and every dish was above average in taste. They offer a great balance of both Japanese and Western options, so we never got tired of the food. Everything was delicious every day. Alcohol (including drinks at the evening bar) as well as beverages in the Room refrigerator are inclusive, which is very reassuring for those who drink. Also included was 30 minutes of spa treatment per day—having a massage daily was truly healing. The Room size was neither too large nor too small—perfect for two people—and it was well designed and easy to use. The hot spring water left our skin smooth and glossy; it was excellent. Both the indoor bath and open-air bath are free-flowing from the source, and we could adjust both water volume and temperature using only source water. It’s pure luxury. These days many Hotels and Ryokan only allow smoking in designated areas, so being able to smoke on our private terrace attached to the Room is something smokers will really appreciate, especially if you want to enjoy a drink on the terrace while having a smoke. Because the terrace is surrounded by high walls, our cat could also go out safely for walks. Cats tend to run off easily, so it’s rare to let them stroll freely—this was another great point. Our cat enjoyed walking around comfortably. It was our first time visiting Kikuchi City. There are many wonderful places nearby including Kikuchi Gorge, and Aso is less than about an hour away as well, making sightseeing very convenient. Since there is a university stable near this Accommodation, there may occasionally be a slight animal smell, but that isn’t an issue caused by this Accommodation itself. And since this is an Accommodation people choose specifically because they love animals enough to travel with pets, I felt it’s simply not something to worry about (it didn’t bother me). This is a fantastic Accommodation where you can truly relax with your pets. Thank you very much.

I’m a repeat guest who visits whenever the dining menu changes, and no matter how many times I stay, this Hotel always feels special—comfortable, never boring, and a perfect escape from everyday life. This time, just before the menu changed, I had the FIJI course at OYAMA. Every dish was outstanding: six beautifully crafted courses made with carefully selected ingredients and skillful techniques, plus dessert—all delicious. As always, the staff’s timing and attentive yet natural service made the meal truly enjoyable.

I chose this Hotel again because I wanted to celebrate a birthday and had stayed here before. The phone service was excellent, and thanks to the female staff member who helped us that day, as well as all the other staff, it became a wonderful birthday. Thank you very much. The Room was clean, and the private family bath was amazing! Since it was a weekday, there weren’t many guests, so we were able to enjoy our meal in a very calm atmosphere. My partner loves steak and was thrilled, and everything—from the crab and steak to the other dishes—was delicious! The drinks made by one of the male staff members were also very tasty. With such outstanding hospitality in every way, we had a wonderful day. We will definitely stay again.

A Resort Hotel where you can enjoy a private pool, private sauna, and private Onsen without leaving your Room or seeing anyone—just complete privacy. It felt like Ubud in Bali. Being able to order meals via room service exactly as you like, with no restrictions on the number of portions, was truly appreciated. I can’t believe such a wonderful place was so close! I’d love to visit again.

I really loved the room interior. Enjoying Pierre Hermé desserts in the lounge at tea time was wonderful, and the lounge’s evening atmosphere was so lovely that dinner was especially memorable. The Mountain Lights right in front of the Hotel were also beautiful. The breakfast buffet offers a wide variety, has a lively atmosphere, and is delicious. This is a Hotel I would love to visit again.

I found this Ryokan while looking for a trip to give my boyfriend as a birthday present, also as a thank-you for his proposal. This was an important trip for me, and everything—from the hospitality to the Onsen, the food, and the Room—was wonderful. It was a truly heartwarming Ryokan. When I asked about bringing in wine as a surprise, they responded and accommodated my request promptly and with great care. I didn’t expect such thoughtful support, and I’m very grateful. In the end, he was delighted, and we were able to spend a lovely time together. While searching for a Ryokan, I saw many reviews praising the hospitality, and after staying here I completely understand why. The service from our attendant and all other staff was excellent, making this trip even more special. We also enjoyed seasonal flavors in the cuisine, and since it was served in our Room we could relax and enjoy it at our own pace. The words said to us at departure—“We look forward to welcoming you again in another season”—left a strong impression on me. We would love to visit again.

From the warm welcome to the heartfelt send-off, we were truly satisfied with the hospitality. With the carefully designed interior and a beautiful garden view, we could freely enjoy a variety of delicious Ureshino cold teas, which helped us forget the heat. Dinner was delicately prepared with deep flavors and was beautiful to look at; even my mother, who has visited Onsen all over The whole country, was deeply moved. The bath in our Room was also a continuously flowing Onsen, and it felt wonderful. All of the staff were genuinely kind, and their smiles were soothing as well.

The staff’s warm, smiling service after check-in was the best compared to other Hotels. They also offered complimentary drinks, including alcohol, and pillow rentals, which helped me sleep soundly. I would like to stay again.

I look forward to staying at Pearl Star every summer. Thanks to the staff who provide Shuttle Service with a smile from check-in to check-out, I always have a very pleasant stay. Breakfast is one of the highlights for me, and I like to get seated early and enjoy it at a relaxed pace. This is a Hotel I would love to stay at again and again.

This was our second stay as a couple. Just like last time, all the staff were friendly and attentive, and it reminded us what a wonderful Hotel this is. The Room and bath were of course lovely, but what truly stands out at this Hotel is the food. Since the menu lists only the ingredients, we try to imagine what will come—and it’s always even more creative than we expect, which makes it so much fun. Every time, we’re amazed by the presentation, combinations, and flavors, and my husband and I enjoyed dinner saying, “They’re geniuses.” And the paired wines are incredible! They’re so delicious that we’re surprised every time. We were happy to spend such a wonderful time here. We will definitely be back!

I stayed here for a hike on Onyujima Island and to visit the Nokasayama war ruins. It was a very well-located Hotel, close to Saiki Station and the highway bus stop from Oita Airport. The ferry terminal for Onyujima Island is also about a 10-minute walk away, which was very convenient. Leaflets for nearby restaurants were available in the Hotel lobby, and the recommended place “Toritomi” had amazing chicken tataki. This time I didn’t have enough time to sightsee around Saiki Castle, so I’d like to visit Saiki again. I’ll stay here again next time.

This time we stayed in a special Room with a private open-air bath. The water temperature was comfortable 24 hours a day, the tub was spacious enough for two people to relax, and the cypress wood rim added a warm touch—I think I soaked in it about ten times. We also had three bath towels each, plus a wide towel rack to hang them, which made everything stress-free. One suggestion: I used the open-air bath around 7 a.m., but the direct sunlight was very strong. It would be nice to have something like bamboo blinds to block the sun. We also used the large public bath, and as with other Kyoritsu Resort properties such as Dormy Inn, it had plenty of washing space and was easy to use. And when it comes to Kyoritsu Resort, there’s the late-night ramen service. Since this is Hakodate, they offer salt ramen in addition to soy sauce ramen. We expected breakfast—known for being popular—to involve waiting in line, but thanks to the special Room privileges they reserved our preferred seating (such as semi-private booths or window seats) at a designated time. That was great. Of course, the meal selection lived up to its reputation. All drinks in the Room were free—including whisky—and there was also a sparkling water maker. Overall it was excellent. The price is high, but given how well-equipped everything is, we felt it was worth it. We’d love to stay again if possible.

It was a wonderful experience. Thank you to all the Hotel staff. I was worried about the weather, but we were able to enjoy stargazing as planned. They also adjusted the dinner time, and we were able to relax and fully enjoy everything at a leisurely pace—truly Aman quality. The Japanese-inspired cuisine was, of course, delicious. Even the great-tasting coffee showed how much attention is paid to every detail. Above all, the hospitality of every staff member supported and elevated our stay into something truly memorable. We stopped by the thermal spring around checkout time, but the sidewalk had become so hot in the sun that it was impossible to walk on. This is definitely something to visit after late afternoon. Next time, I’ll enjoy it with a Multiple Night Stay. Personally, I love Hawaii, and there’s nothing better than having a beer alone on the balcony at dawn—but drinking coffee while looking out over Ago Bay from my Room at Amanemu surpassed even that. I’ll be back.

I stayed here on the way back after picking up my family at Haneda Airport. You pass through the Grand-side lobby, but it was crowded and noisy with inbound travelers, so choosing this place was the right decision. With its location near Haneda Airport, a natural Onsen, spacious Rooms, and excellent hospitality, we were able to enjoy an escape from everyday life without leaving Tokyo. When it’s hard for the whole family to travel far, I’d like to stay here again as a mini getaway.

We felt the thoughtful attention in our Room and at the restaurant, and my wife and I were able to enjoy a wonderful birthday. The Facility had the charm of a classic Hotel while offering the comfort of a Resort Hotel, and we thoroughly enjoyed the Onsen at Atagokan. If we have another chance to visit Karuizawa, we would love to stay again.

The Room was clean, and there was a desk lamp that could charge my smartphone just by placing it on it, so I had a very comfortable stay. There is a Starbucks near the Hotel, and there is also a convenience store at Kameoka Station, which was very convenient. I would like to stay again.

It was a new, clean Hotel. Breakfast was also good, with the tables well arranged! The staff at check-in—both men and women—were unpleasant! There were plenty of power outlets, which was helpful! I couldn’t connect to the free Wi‑Fi no matter what!

Despite making a last-minute Reservation the day before, we received heartfelt hospitality and thoughtful attention, and were able to relax and truly unwind. Not only were the Room and meals wonderful, but the Onsen was exceptional as well, helping us forget our everyday fatigue and feel refreshed in both body and mind. Throughout our stay, we could feel the Ryokan team’s spirit of hospitality in every detail, which made us very happy. Thanks to you, it became a memorable and wonderful trip. We would love to visit again in a different season and see everyone again. We look forward to staying with you then.

The Room was spotless and thoroughly cleaned, and the amenities were well stocked. I stayed with breakfast included; it was a buffet with a wide variety of options, and the dishes changed slightly each day, which was great. Also, I only found out after arriving that there was an Onsen, but it helped relieve my fatigue and was very relaxing.