Notice from the Accommodation
[Typhoons & Natural Disasters — Cancellations]
If any of the following apply, the Cancellation Fee will be waived regardless of the standard cancellation policy.
- A “Storm Warning” or “Special Warning” is issued by the Japan Meteorological Agency for the Accommodation’s area.
- On the day before or the day of your stay, major transportation you plan to use (Shinkansen, flights, expressways, etc.) is suspended or closed.
- The Accommodation determines it cannot operate due to a power outage, water outage, road closures, etc.
*Please note: If only an advisory is issued or there is only a forecasted track prediction, the standard cancellation policy will apply.
[Hot Water Supply Hours]
Mon / Fri / Sat / Sun / Public Holidays: 6:00–24:00
Tue / Wed / Thu: 15:00–24:00
On the 2nd and 4th Wednesday of each month, Onsen water volume may be limited due to Facility inspections. The open-air bath will not be continuously flowing; please fill the tub before use.
*If the following day is a public holiday, hot water will be supplied as usual from 15:00–24:00.
No non-heating days during the periods below:
- Spring break: 3/25–4/7
- Summer break: 7/25–8/31
- Year-end/New Year holidays: Wednesdays on/after 12/25 follow regular hot water supply hours
- 12/30–1/5: Daily 6:00–24:00