About Check-in
Check-in is available from 4:00 PM to 9:00 PM. Please note that check-in after 9:00 PM is not possible. If you arrive after 9:00 PM without contacting us in advance, we will be unable to accommodate you and your reservation will be treated as a cancellation (No Show). In that case, a 100% Cancellation Fee will be charged.
Also, from Sunday to Thursday, the 1st-floor cafe lounge (with reception) closes at 7:00 PM. If you will arrive after 7:00 PM, please call the phone number posted at the entrance. (On Fridays and Saturdays, it is open until 9:00 PM.) After check-in, you may come and go freely at any time.
[Please inform us of your check-in time in advance]
If your arrival time has not been set, please reply to this message with your expected check-in time.
[Parking]
You may use the public parking lot directly in front of the property, “Kikuchigawa Kasenjiki Parking Lot,” free of charge. The gate at the entrance in front of HIKE closes after 9:00 PM; however, there is another entrance/exit a short distance away that remains open 24 hours a day, so you can enter and exit at any time.














