Espoir Iwate

Measures to Prevent the Spread of COVID-19 1. At check-in, we have installed acrylic boards to avoid direct face-to-face contact, require staff to wear masks, and conduct temperature checks and identity verification for all guests. 2. Travelers will undergo temperature checks and health screenings. In cases of fever or cold symptoms, we will follow the instructions of the public health center, including on weekends, and take appropriate measures. 3. For the use of shared Facilities such as dining areas, we will implement measures such as limiting the number of users and setting time restrictions to thoroughly prevent the "Three Cs" (closed spaces, crowded places, and close-contact settings). 4. Breakfast will be served individually, and at the drink corner, we will provide individual disposable gloves for each guest to avoid sharing. Additionally, seating will be spaced apart to ensure thorough "Three Cs" prevention during meals. 5. We will ensure thorough disinfection and ventilation of guest rooms, elevators, and other shared spaces. Measures to Prevent the Spread of COVID-19 [For Guests Using the Property] - Hand sanitizers are available throughout the Hotel. Please make use of them. - Frequently touched areas such as doorknobs, handrails, doors, and elevator buttons are regularly disinfected with alcohol and covered with antibacterial sheets. - The Property is ventilated regularly by opening windows. We kindly ask for your cooperation. - If you are feeling unwell, please inform the nearest staff member. - During check-in, we will conduct temperature checks. Guests with a temperature of 37.5°C or higher (as a guideline) may be asked to refrain from using the Property. [Staff Initiatives] To ensure that staff are in good health when serving guests, we take great care in managing their health, including temperature checks, handwashing, and gargling. Additionally, to prevent the spread of infection, staff will wear masks while attending to guests. We kindly ask for your understanding and cooperation. We apologize for any inconvenience this may cause and sincerely ask for your understanding and cooperation in preventing the spread of infection.