Super Hotel Tokyo Shiba

■Measures to Prevent the Spread of COVID-19■ Thank you very much for choosing Super Hotel. We would like to express our sincere gratitude to government agencies and healthcare professionals who continue working tirelessly to prevent the spread of COVID-19. At Super Hotel, we place our guests’ health first. To ensure you can stay with peace of mind, we have further strengthened our hygiene measures and will provide hospitality with careful attention to social distancing. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation. [Enhanced Hygiene Measures] 1. We will take guests’ temperature at check-in. 2. Hand sanitizer is available at the front desk and lounge entrances, and we encourage guests to use it. 3. In public areas and guest rooms, we disinfect frequently touched surfaces with sanitizing solution (front desk counter, self check-in kiosks, elevator buttons, doorknobs, switches, tables, remote controls, slippers, etc.). 4. We regularly sanitize the air in the front desk area, lobby, and lounge. Splash-prevention screens are installed at the front desk counter (except at some locations). 5. At select Hotels as well as newly opening Hotels in the future, we have introduced “photocatalytic air purifiers” that provide deodorizing and disinfecting effects. [Front Desk & Staff] 1. Employees take their temperature before work and thoroughly wash hands; they also use alcohol-based sanitizer and wear masks. 2. With social distancing in mind, our staff will maintain a distance of 2 meters or more while providing heartfelt service with an “eye smile.” 3. With our PIN code system, you can depart smoothly with no key and no checkout procedure. [Breakfast] 1. For hygiene purposes, service has been adjusted; staff serve food while wearing masks (optional) and vinyl gloves. 2. Some seating has been reduced to increase spacing between guests. [Large Public Bath] We will limit the number of users by reducing available lockers in the large public bath area. [Boost Your Immunity! Three Initiatives] Through these three initiatives to boost immunity, we aim to provide a safe stay for all guests. ●Point 1: Safe, clean comfort with fresh air - Diatomaceous earth ceiling Our ceilings use natural diatomaceous earth materials known for antibacterial and antiviral properties. Natural humidity control and air purification help maintain a comfortable guest room environment at all times. - Photocatalytic air purification system This clean-and-safe air purification system (manufactured by Uvix) provides deodorizing and disinfecting effects and is also used in medical facilities. - Thorough disinfection We strictly implement measures such as disinfection throughout the Hotel and placement of alcohol-based sanitizer. ●Point 2: Boost immunity & relieve stress through the power of water - Healthy ionized water Healthy ionized water is high-energy water processed using MICA technology patented in eight countries worldwide. Water throughout the property—including guest rooms—uses this supply system. Its superior permeability and antioxidant properties have been proven beneficial for maintaining good health. - Natural Water + Silica Guests who request no cleaning during a Multiple Night Stay will receive an original mineral water gift that offers excellent permeability and antioxidant properties—and is also expected to help boost immunity. - Natural Onsen / high-concentration artificial carbonated bath Enjoy a natural Onsen or carbonated bath to relieve fatigue from travel or daily stress. Relax both body and mind for a restful night’s sleep. ●Point 3: Peace of mind through social distancing × hospitality - Maintaining a distance of 2 meters or more Staff wear masks while serving guests sincerely from a distance of at least 2 meters. - Eye smile Even when wearing masks, we respond with an “eye smile” so our hospitality comes through clearly. - No key / no checkout With our PIN code system there is no need to stop by the front desk at checkout time. While keeping physical distance appropriate,we will see you off with an energetic farewell greeting. Photos explaining these measures are also available on our website; please feel free to review them as well if you wish.