Breakfast is served as a Japanese and Western buffet, and dinner is offered as a daily set meal.

A Business Hotel just a short walk from the south exit of JR Matsue Station. Enjoy panoramic views of Lake Shinji and Matsue city from the 45m-high observation bath (currently closed as of January 2022). Breakfast is served as a Japanese-Western buffet, and dinner features daily set menus. The hotel offers a paid parking lot accommodating large vehicles, making it an attractive choice with its excellent location.

  • It was very convenient being close to the station since I had an early morning train.The air conditioning works well.There are several convenience stores nearby.I really appreciated the complimentary meal.Thank you for the wonderful food.The front desk staff were also very helpful (especially the female staff).If I have another opportunity, I would be happy to stay again.

    Yahoo!トラベルユー... 7/24/2026
  • I was satisfied with both the meals and the Facility.It is close to the station, and there is also a convenience store nearby.It was more than sufficient. Thank you very much.

    Yahoo!トラベルユー... 6/2/2026

Facilities and Services

See All
Large public bath / Sauna / Within a 5-minute walk from the station / Within a 5-minute walk to the convenience store.
IN16:00~29:00
OUT10:00
Number of rooms316 rooms
PetNot allowed
Your childPermitted

Notice from the Accommodation

[Notice of Large Public Bath Reopening]
Thank you for your patience!
On July 27, 2026, the panoramic large public bath and sauna will reopen after renovation!
From the top-floor panoramic large public bath, you can enjoy views of Lake Shinji (men’s bath).
We appreciate your continued support of the Universal Hotel chain.

【Free Breakfast and Dinner】 Universal Hotel Main Building - Includes Salad and Drink Bar! Wi-Fi in All Rooms!

IN 16:00~24:00
OUT 10:00
¥6,990
Dinner and Breakfast included ; 2 peopleTax included¥6,300
(USD 39.53)

[Free Breakfast Plan] Universal Hotel Main Building - Includes Salad and Drink Bar! Wi-Fi in All Rooms!

IN 16:00~27:00
OUT 10:00
¥6,990
Breakfast included ; 2 peopleTax included¥6,300
(USD 39.53)

【Free Breakfast and Dinner】 Universal Hotel Main Building - Includes Salad and Drink Bar! Wi-Fi in All Rooms!

IN 16:00~24:00
OUT 10:00
¥6,990
Dinner and Breakfast included ; 2 peopleTax included¥6,300
(USD 39.53)

[Free Breakfast Plan] Universal Hotel Main Building - Includes Salad and Drink Bar! Wi-Fi in All Rooms!

IN 16:00~27:00
OUT 10:00
¥6,990
Breakfast included ; 2 peopleTax included¥6,300
(USD 39.53)

【Free Breakfast and Dinner】 Universal Hotel Main Building - Includes Salad and Drink Bar! Wi-Fi in All Rooms!

IN 16:00~24:00
OUT 10:00
¥7,500
Dinner and Breakfast included ; 2 peopleTax included¥6,750
(USD 42.36)

[Free Breakfast Plan] Universal Hotel Main Building - Includes Salad and Drink Bar! Wi-Fi in All Rooms!

IN 16:00~27:00
OUT 10:00
¥7,500
Breakfast included ; 2 peopleTax included¥6,750
(USD 42.36)

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Introduction of the Accommodation

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Meal

Breakfast is a Japanese and Western buffet, and dinner is served as a daily set menu.

Public Bath

The large observatory public bath, located 45 meters above ground, offers a panoramic view of Lake Shinji and Matsue City (currently closed as of January 2022).

Facilities and Equipment of Accommodation

  • Restaurant
    Restaurant

Basic Information

Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay
Pets
Not allowed
BreakfastJapanese & Western Buffet
Your child
You can stay.
Children aged 0 to under 6: 1 child stays free of charge; from the 2nd child, JPY 1,210 (tax included) per child. *No amenities, no meals. Children aged 6 to 12: JPY 2,420 (tax included) per child. *No amenities; meals are free of charge. Ages 13 and over: Adult rate applies. *Amenities included; meals are free of charge.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • × Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • ○ Yukata
  • × Nightwear
  • × Bathrobe
  • ○ Slippers
  • × facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • × Cotton swab
  • × Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • × Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • × Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • × Hot spring
  • × Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • ○ Large public bath
  • × Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • ○ Within a 5-minute walk from the station
  • ○ Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
Public Bath
The number of Public Bath
2
Business Hours
16:00~01:00
Hot spring
None
Free-flowing
None
Milky hot spring water
None
Additional Information
Remarks
SaunaAvailable
Hot stone spaNone
OthersOther cards: UC, DC, Discover

Reviews

Overall Score
3.43
(125)
  • Rooms & Amenities
    3.34
  • Facility
    3.09
  • Hospitality & Service
    3.98
  • Meals
    3.72
  • Onsen & Bath
    2.64
  • Satisfaction
    3.83

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Shimane Prefecture471 Asahi-machi, Matsue City
TEL:+81-852-25-0001

30 seconds on foot from JR Matsue Station (South Exit).

Parking Information
Fee
Parking fee per night for guests ¥1,100
Parking time
1 night from 16:00 to 10:00 the next day: JPY 1,100 (thereafter JPY 200 for the first 30 minutes, then JPY 150 per additional 30 minutes)
Parking space
Overall length 5 m Vehicle width 1.9 m Vehicle height 2.1 m
Number of parking spaces
50 cars available Indoor & Mechanical
Valet service
Unavailable
Reservations are not accepted on a first-come, first-served basis. Motorcycles and bicycles are not allowed.

Pickup and drop-off information
Unavailable

Frequently Asked Questions

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