Tomioka Hotel

To prevent the spread of the novel coronavirus (COVID-19) and ensure a safer and more secure stay for our guests, we are taking the following measures in accordance with the guidelines recommended by the Ministry of Health, Labour and Welfare. We apologize for any inconvenience this may cause and kindly ask for your understanding and cooperation. "Requests and Cooperation from Guests" ・We kindly ask guests with a fever or those feeling unwell to refrain from visiting the Property. ・Upon entry, we request temperature checks, hand sanitization, and wearing a mask. (Guests with a fever of 37.5°C or higher, or those who refuse temperature checks, hand sanitization, or mask-wearing, may be denied entry.) ・We ask that masks be worn inside the Property at all times (staff may remind you if necessary). ・For staying guests, we request your cooperation with a health questionnaire during check-in. ・Please maintain social distancing (at least 1 meter) from other guests. ・If you experience symptoms such as fever, loss of taste or smell, or feel unwell, please inform the front desk. "Hotel Measures" [Measures Throughout the Hotel] ・Placement of disinfectant solutions in various areas of the Property ・Regular ventilation through open doors and windows, as well as the air conditioning system ・Regular disinfection of frequently touched areas such as elevator buttons and stair railings ・Limiting the number of people using elevators (maximum of 4 people per elevator) ・Disinfection of tables and chairs after each use ・Ensuring staff wear masks at all times, and face shields when necessary [Front Desk] ・Installation of acrylic boards at the front desk counter ・Temperature checks, hand sanitization, health questionnaires, and mask-wearing requests ・Disinfection of card keys, cash trays, self-checkout machines, card readers, etc., after each guest ・Simplified explanations of the Property during check-in (distribution of information sheets) [Guest Rooms] ・Regular ventilation of each floor and guest rooms through the Property's ventilation system ・Thorough disinfection and ventilation after check-out [Restaurant] ・Placement of disposable vinyl gloves at the entrance ・Placement of disinfectant solutions at the restaurant entrance ・Regular disinfection of tongs and other shared items ・Seating arrangements to ensure social distancing (reduction in the number of seats) ・Disinfection of tables and chairs after each use "Measures for Employees" ・Mandatory temperature checks, hand sanitization, mask-wearing, and health management before reporting to work and upon entering the Property ・Consistent mask-wearing, frequent handwashing, gargling, and hand sanitization during work ・Immediate reporting and adherence to stay-at-home measures if the employee or their family members feel unwell or if someone close to them is suspected of infection ・Refraining from non-essential outings, prohibiting non-essential business trips or overseas travel, and avoiding events with large gatherings or group meals/meetings at the workplace