The Grand Resort Kinosaki

~For the Safety and Comfort of Our Guests~ We sincerely thank you for your continued patronage of Okura Club & Hotels. To provide a comfortable hotel experience, we are committed to ensuring safety and comfort in various situations through the following measures: ■ Handwashing All staff are required to thoroughly wash their hands regularly. ■ Mask Wearing Staff are required to wear masks at all times. ■ Ventilation The facility is ventilated periodically. ■ Acrylic Panels Acrylic panels have been installed at the front desk to prevent droplet transmission. ■ Social Distancing Guests are guided while maintaining appropriate distances. ■ Staff Health Management Daily temperature checks are conducted before work, and staff with temperatures above 37°C will stay home. ■ Disinfection Guests are requested to disinfect their hands upon arrival. ■ Cash Tray Usage Cash transactions will be handled using a cash tray. □ Requests for Guests □ - Please ensure accurate completion of the accommodation register. - If you experience fever or respiratory symptoms such as coughing, please inform hotel staff immediately. - Maintain social distancing at the front desk, dining areas, etc. - Please note that entry restrictions may apply in public spaces such as large baths or restaurants depending on circumstances.