Shinyu Onsen Kurikoma-so

【Measures Against COVID-19】 At our Property, we are implementing the following measures against COVID-19 to ensure a safe and comfortable stay for all guests. ＜Staff Measures/Disinfection Efforts＞ ・Handwashing, gargling, and wearing masks ・Regular temperature checks ・Customer service with attention to maintaining distance ・Individual Shuttle Service to avoid group transportation ・Regular disinfection of the Facility (including dining areas) ・Regular disinfection of shared areas within the Facility ・Disinfection cleaning of guest rooms ・Disinfection cleaning of guest room slippers ＜Ventilation Measures/Check-in and Check-out Measures＞ ・Regular ventilation of the Facility (including dining areas) ・Regular ventilation of shared areas within the Facility ・Ventilation of guest rooms before and after use ・Guiding and lining up guests with attention to maintaining distance ・Installation of acrylic panels at the front desk to prevent droplet transmission ・Contactless or non-face-to-face procedures where possible ＜Guest Room Measures/Dining Measures＞ ・Placement of disinfectant solutions ・Provision or distribution of masks ・Disinfection cleaning of amenities after each use ・Adjusting room occupancy rates to avoid crowding ・Innovative serving methods (e.g., individual serving) ・Managing and dispersing crowding in dining venues ・Restricting entry for guests feeling unwell ＜Bathing Area Measures/Requests to Guests/Emergency Preparedness＞ ・Placement of disinfectant solutions ・Disinfection cleaning of items in the bathing area ・Managing and dispersing crowding in the bathing area ・Requesting guests to disinfect upon arrival ・Requesting handwashing and gargling ・Requesting guests to wear masks outside their guest rooms ・Requesting temperature checks at check-in ・Requesting completion of a health questionnaire at check-in ・Preparation of emergency response manuals ・Regular staff training for emergency response