施設画像
施設画像
施設画像
施設画像
施設画像
124 photos

Hotel Heritage, Toki no Yu Onsen

Saitama Prefecture／Kumagaya
¥16,000～
Breakfast included ; 2 peopleTax included¥15,680〜
(USD 99.34)

An Onsen resort just 1 hour from the city center—enjoy nature and a variety of activities.

3.84(15)
  • Excellent hospitality.

    We stayed here during our visit to Saitama Children's Zoo with our 2-year-old son. Although we checked in much later than planned, the staff provided a very accommodating response over the phone. Upon arrival, we were warmly welcomed at both the parking lot entrance and the hotel entrance, which was especially touching given the harsh cold weather. The onsen in the annex had its outdoor bath closed due to freezing conditions, but the indoor bath had excellent water quality. The washing area felt slightly chilly though. I took my son to enjoy the panoramic bath on the 12th floor of the hotel, where baby soap was thoughtfully provided—this was incredibly helpful! The room was clean and well-maintained; we had requested a Hollywood twin bed setup in advance, and they kindly accommodated this request as well. The hospitality truly stood out as exceptional! While I felt that breakfast could use some improvement, considering its cost-performance ratio and overall experience, it was a very pleasant stay. Thank you so much!

    Yahoo!トラベルユー... 1/13/2026
  • Large Public Bath and Restaurant

    Above all, the large Onsen bath is in a separate building, so you have to go outside and walk over to use it. At check-in, there were many long padded coats hanging next to the front desk with a sign saying “Please feel free to use them,” and I wondered why—this was the reason. It might be fine in summer, but I stayed in February and it was very cold, with snow from the previous day still on the ground. The restaurant is the same way; I wore my down jacket to dinner. First-time guests should be aware of this.\nThat said, everything else was excellent. The staff were kind, and the food was very delicious.

    Yahoo!トラベルユー... 2/11/2026

Facilities and Services

See All
  • Hot spring
  • Pet-friendly
Open-air bath / Large public bath / Private bath / Sauna / Outdoor pool
IN15:00～24:00
OUT11:00
Number of rooms250 rooms
PetPermitted
Your childPermitted

Photo

See All

Notice from the Accommodation

■■Important Notice■■
[Restrictions on Use of Certain Areas of Shiki-no-Yu Onsen (January 12 to February 26)]
From January 12 to February 26, 2027, to prevent freezing of the plumbing, use of the open-air rock bath and mixed-gender open-air area (including the private mixed-gender bath) in the Shiki-no-Yu large public bath will be suspended. The hinoki bath, jet bath, and sauna will remain available as usual.
■■■■■■■■■■■

All rooms feature balconies and allow for natural ventilation.

A Simple Plan: Perfect for Family Trips or Business Stays! (1 Night with Breakfast Included)

IN 15:00～24:00
OUT 11:00
¥16,000～
Breakfast included ; 2 peopleTax included¥15,680〜
(USD 99.34)

A Handpicked Selection of Dishes! October Special Buffet Plan! Includes a Fireworks Launch Show (Breakfast & Dinner Included)

IN 15:00～19:00
OUT 11:00
¥32,000～
Dinner and Breakfast included ; 2 peopleTax included¥31,360〜
(USD 198.69)
Renovated Deluxe Twin Type
Deluxe Twin Room 【Non-Smoking】30.68 sqm
  • Twin
  • 30.68㎡
  • Capacity 1~2 people

A Simple Plan: Perfect for Family Trips or Business Stays! (1 Night with Breakfast Included)

IN 15:00～24:00
OUT 11:00
¥20,000～
Breakfast included ; 2 peopleTax included¥19,600〜
(USD 124.18)

A Handpicked Selection of Dishes! October Special Buffet Plan! Includes a Fireworks Launch Show (Breakfast & Dinner Included)

IN 15:00～19:00
OUT 11:00
¥34,000～
Dinner and Breakfast included ; 2 peopleTax included¥33,320〜
(USD 211.11)
Japanese-style room 10 tatami [Non-smoking]
Japanese-style room 10 tatami [Non-smoking]
  • Japanese-style Room
  • 30.68㎡
  • Capacity 2~3 people

A Simple Plan: Perfect for Family Trips or Business Stays! (1 Night with Breakfast Included)

IN 15:00～24:00
OUT 11:00
¥20,000～
Breakfast included ; 2 peopleTax included¥19,600〜
(USD 124.18)

A Handpicked Selection of Dishes! October Special Buffet Plan! Includes a Fireworks Launch Show (Breakfast & Dinner Included)

IN 15:00～19:00
OUT 11:00
¥38,000～
Dinner and Breakfast included ; 2 peopleTax included¥37,240〜
(USD 235.95)

Best-Selling Stays

Rooms With Open-Air Baths Popular At Stays

Recommended Accommodation For Company Trips

Early Booking Discount Accommodation

Accommodation With Extensive Free Services

Introduction of the Accommodation

Basic Information

Card information
VISA / MASTER / JCB / DINERS
Pets
Permitted
In addition to strolling around the Heritage Resort grounds, guests may use the on-site dog run free of charge. - Pets are accepted only with specific Plans and in designated Rooms. - Only dogs are allowed (Accommodation Fee: JPY 3,000 per dog per night, tax included; up to 2 dogs per Room; 10 kg or less). - Before use, please be sure to read the “Pet-Friendly Accommodation Terms and Conditions” under “News” on our official website: . You will be asked to sign the terms at check-in.
BreakfastThere is no information about breakfast.
Your child
You can stay.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • × Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • × Shower cap
  • × Hair dryer
  • × Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • × Nightwear
  • × Bathrobe
  • × Slippers
  • × facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • × Cotton swab
  • × Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • × Television
  • × Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • × Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • ○ Hot spring
  • × Rooms with open-air baths available
  • ○ Open-air bath
  • × Free-flowing hot spring
  • ○ Large public bath
  • ○ Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • × Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • ○ Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Outdoor pool
Available period
7/20/2024~9/1/2024
Business Hours
10:00~17:00
Final admission time
---
Fee（Guest）
Paid
Fee（Non-guest）
---
Children's pool
Available
Age restriction
Pool shape
Irregular shape
Pool size
Length 25m
Width 15m
Please choose our Plan that includes a 2-day pool pass.
Esthetic Massage
None
Fitness gym
None
Public Bath
The number of Public Bath
2
Business Hours
09:30~23:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
Bathing hours: 9:30–23:00
Open-air bath
The number of Open-air bath
2
Business Hours
09:30~23:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
Bathing Hours: 9:30–23:00 ■■ Important Notice ■■ [Restrictions on Use of Certain Areas at Shiki-no-Yu Onsen (January 12 to February 26)] From January 12 to February 26, 2027, the open-air rock bath and the mixed-gender open-air area (including the private mixed-gender bath) in the Shiki-no-Yu large public bath will be closed to prevent freezing of plumbing. The hinoki bath, jet bath, and sauna will remain available as usual. ■■■■■■■■■■■
Private bath
The number of Private bath
3
Business Hours
10:10~20:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
Paid. Swimsuit required. ■■Important Notice■■ [Restrictions on Use of Certain Areas at Shiki-no-Yu Onsen (Jan 12 to Feb 26)] From January 12, 2027 to February 26, 2027, to prevent freezing of the plumbing, use of the following areas in the Shiki-no-Yu large public bath will be suspended: the open-air rock bath and the mixed-gender open-air zone (including private mixed-gender baths). The hinoki bath, jet bath, and sauna will be available as usual. ■■■■■■■■■■■
Spring quality and benefits

Mildly alkaline chloride hot spring

Atopic dermatitis/eczema, joint pain, chronic gastrointestinal disorders

SaunaAvailable
Hot stone spaNone
OthersOther: UC, DC, NICOS

Reviews

Overall Score
3.84
(15)
  • Rooms & Amenities
    3.80
  • Facility
    3.60
  • Hospitality & Service
    4.13
  • Meals
    4.00
  • Onsen & Bath
    3.73
  • Satisfaction
    3.80

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Saitama Prefecture228 Oegawa, Kumagaya City (Kan-Etsu Expressway / Higashimatsuyama IC)
TEL：+81-48-536-1212

[By Car] 15 minutes from Higashimatsuyama IC on the Kan-Etsu Expressway / 15–20 minutes from Kumagaya Station


[By Train]
Get off at Shinrin-Koen Station on the Tobu Tojo Line. From the North Exit rotary, you can take a scheduled bus operated by Hanazono Kanko.

Route: “Shinrin-Koen Station – Fukaya Hanazono Premium Outlets Line” (Route 1 / Route 2)

Fare...
・Hotel Heritage – Shinrin-Koen Station
　JPY 380 (JPY 370 with transportation IC card)

・Bus timetable (Hanazono Kanko Bus)

◆Shinrin-Koen Station North Exit → Hotel Heritage (bound for Fukaya Hanazono Premium Outlets)
Weekdays
8:06／8:36／9:06／10:06／10:36／10:58／11:32／11:58／12:35／13:05／13:35／14:35／15:05／15:35／16:05／16:35／17:20／18.20

Weekends & Holidays
8.00/8.30/9.00/10.00/10.36/10.58/11.35/11.58/12..5//13..5//13..5//14..5//15..5//15..5//16..5//16..5//17...0///18...0


◆Hotel Heritage → Shinrin-Koen Station North Exit
Weekdays
9:.3///9:.8///10:.3///11:.3///1.:03///1.:28///1.:58///13:.3///14:.28////14:.58////15:.33////15:.58////16....43////17....28////18....43

Weekends & Holidays
9::.23 / 9::58 / 10::23 / 11::23 / 12::03 / 12::28 / 12::58 / .53 /.28 /.58 /.33 /.58 /.43 /.28 /.43

*Approximate travel time is about . minutes

Parking Information
Fee
Free for guests
Parking time
---
Parking space
No restrictions
Number of parking spaces
---
Valet service
Unavailable
No Reservation Required

Pickup and drop-off information
Unavailable

Frequently Asked Questions

Find by tourist destination