Super Hotel Saitama Kawagoe

Our public areas use a Silica Nano-Colloid Shield with antibacterial, antiviral, anti-mold, and deodorizing effects as an infection-control measure, so you can use the facilities with peace of mind. ■Measures in Response to COVID-19 Prevention■ Thank you very much for choosing Super Hotel. We would like to express our sincere gratitude to government agencies and healthcare professionals who are working tirelessly to prevent the spread of COVID-19. At Super Hotel, we place our guests’ health first. To ensure you can stay with confidence, we are further strengthening our hygiene measures and providing hospitality with social distancing in mind. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation. [Enhanced Hygiene Measures] 1. At check-in, we will confirm your identity and take your temperature. 2. Hand sanitizer is available at the front desk and at the entrance to the lounge, and we encourage guests to use it. 3. In public areas and guest rooms, we disinfect frequently touched surfaces using sanitizing solution (front counter, self check-in machines, elevator buttons, doorknobs, switches, tables, remote controls, slippers, etc.). 4. We regularly disinfect shared spaces in the front desk area, lobby, and lounge. A splash guard screen has been installed at the front counter (except at some locations). [Front Desk & Staff] 1. Employees take their temperature before work; practice thorough handwashing; use alcohol-based sanitizer; and wear masks. 2. With social distancing in mind, our staff will maintain a distance of 2 meters or more while providing heartfelt service with an “eye smile.” 3. With our PIN code system (no key), you can depart smoothly with no checkout required. [Breakfast] 1. For hygiene reasons, breakfast is served via individually plated items / staff portioning / or by providing dedicated tongs for each guest (service style subject to change). [Period] From Thursday July 23rd 2020 – reopening date TBD 2. Seating has been reduced in some areas to increase spacing between guests. [Large Public Bath] 1. For hygiene reasons at the locations below,we have suspended use of artificial carbonated baths. [Period] From Monday April 20th 2020 onward – until further notice Shinagawa/Shin-Bamba; Shinjuku Kabukicho Please check crowding status for the large public bath via in-room VOD (available at some locations). We may reduce locker availability and limit the number of users. [Boost Your Immunity! Three Initiatives] With these three initiatives designed to support immunity, we provide peace of mind for our guests. ●Point 1: Clean air for a safe、clean、and comfortable stay ・Diatomaceous earth ceiling We use natural diatomaceous earth on ceilings for its antibacterial and antiviral properties. Its natural humidity control and air-purifying effects help keep guest rooms comfortable at all times. ・Thorough disinfection We carry out extensive disinfection throughout the Hotel and provide alcohol-based sanitizer stations. ●Point 2: The power of water—to support immunity & relieve stress ・Healthy ionized water Healthy ionized water is high-energy water produced using MICA processing technology patented in eight countries worldwide. Water throughout the property—including guest rooms—uses this supply system. Its superior permeability and antioxidant properties have been demonstrated as beneficial for maintaining health. ・Natural Water + Silica Guests who request no cleaning during a Multiple Night Stay will receive an original mineral water gift that offers excellent permeability和 antioxidant properties,and is also expectedto help support immunity。 ・Natural Onsen / high-concentration artificial carbonated baths Soak in a natural Onsen or carbonated bathto relieve fatigueand everyday stress.Relax both bodyand mind,and enjoya restful sleep。 ・Staff wear masksand serve guestswith carewhile maintaininga distanceof two metersor more。 ・ ●Point3: Social distancing × hospitalityfor安心 ・Maintaina distanceof two metersor more Staff wear masksand serve guestswith carewhile maintaininga distanceof two metersor more。 ・Eye smile Even while wearing masks,we respondwith an “eye smile”so thatour hospitality comes through。 No key / no checkout Withour PIN code system,you do not needto stopbythe front deskat checkout.We see you offwith cheerful greetingswhile keeping physical distance。 For reference,the above measuresare explainedon our websitewith photos.Please feel freeto check themas well。