Super Hotel Saitama Kawagoe

Public spaces are equipped with a silica nanocolloid shield, which provides antibacterial, antiviral, antifungal, and deodorizing effects, ensuring a safe and comfortable environment for our guests. ■ Measures in Response to COVID-19 ■ Thank you for choosing Super Hotel. We extend our heartfelt gratitude to government agencies and healthcare professionals for their efforts in preventing the spread of COVID-19. At Super Hotel, we prioritize the health of our guests and have strengthened our hygiene measures to ensure a safe and comfortable stay. We are also implementing hospitality practices that consider social distancing. We appreciate your understanding and cooperation during this time. 【Enhanced Hygiene Measures】 1. Guest identity verification and temperature checks will be conducted at check-in. 2. Hand sanitizers are placed at the front desk and lounge entrances, and guests are encouraged to use them. 3. High-touch surfaces in public spaces and guest rooms are disinfected with sanitizing solutions. (e.g., front desk counters, self-check-in machines, elevator buttons, door handles, switches, tables, remote controls, slippers, etc.) 4. Regular air disinfection is conducted in the front desk, lobby, and lounge areas. Protective screens are installed at the front desk to prevent droplet transmission. (Excludes some locations.) 【Front Desk and Staff】 1. Employees undergo temperature checks before work, practice thorough handwashing, use alcohol-based sanitizers, and wear masks. 2. Staff maintain a social distance of at least 2 meters while providing heartfelt hospitality with "eye smiles." 3. Our passcode system allows for a smooth departure with no key and no need to check out at the front desk. 【Breakfast】 1. To ensure hygiene, meals are individually served, distributed by staff, or provided with dedicated tongs for each guest. 【Effective Period】 From Thursday, July 23, 2020, until further notice. 2. Seating arrangements have been adjusted to maintain distance between guests. 【Large Bath】 1. For hygiene reasons, artificial carbonated baths are temporarily unavailable at the following locations: 【Effective Period】 From Monday, April 20, 2020, until further notice. Shinagawa-Shinbanba, Shinjuku Kabukicho. Guests are encouraged to check the congestion status of the large bath via in-room VOD (available at some locations). Locker usage in the large bath area has been reduced to limit the number of users. 【Immune System Activation! Three Initiatives】 We provide peace of mind to our guests through three initiatives to boost immunity. ● Point 1: Clean Air for Safety, Cleanliness, and Comfort - Diatomaceous Earth Ceilings Ceilings are made of natural diatomaceous earth, which has antibacterial and antiviral properties. This natural material regulates humidity and purifies the air, ensuring a comfortable room environment at all times. - Thorough Disinfection We implement thorough disinfection measures, including regular sanitization and the placement of alcohol-based sanitizers throughout the Hotel. ● Point 2: Water Power for Immune Activation and Stress Relief - Healthy Ion Water Healthy Ion Water, patented in eight countries, is high-energy water distributed throughout the Property, including guest rooms and baths. Its superior permeability and antioxidant properties have been proven to support health maintenance. - Natural Water + Silica Guests who opt out of room cleaning during a Multiple Night Stay will receive a complimentary bottle of our original mineral water, which is rich in silica, known for its permeability, antioxidant properties, and potential to boost immunity. - Natural Onsen and High-Concentration Artificial Carbonated Baths Relax and relieve stress by soaking in our Natural Onsen or carbonated baths. Enjoy a restful sleep and rejuvenate both body and mind. - Staff wear masks and maintain a distance of at least 2 meters while providing heartfelt service. ● Point 3: Social Distancing × Hospitality for Peace of Mind - Maintaining a Distance of 2 Meters or More Staff wear masks and maintain a distance of at least 2 meters while providing heartfelt service. - Eye Smiles Even through masks, our "eye smiles" convey our hospitality. - No Key, No Checkout Our passcode system eliminates the need to visit the front desk at checkout, allowing for physical distancing while sending you off with a cheerful farewell. For more details, including photos of our actual measures, please visit our website.