Regarding Eco-Friendly Cleaning
As part of our new environmentally friendly initiatives,
we are taking action to do what we can for the planet,
aiming to conserve water and energy and reduce emissions.
[Eco Cleaning]
For guests on a Multiple Night Stay,
we will provide the following “Eco Cleaning” as our standard service.
We will not clean the room or make the bed.
Upon request, we can provide:
- Trash collection
- Towel replacement
- Amenity replenishment
[Regular Cleaning]
To maintain hygiene during your stay, regular cleaning will be provided free of charge once every three days.
In addition, even on Eco Cleaning days, you may request “paid regular cleaning” as an extra service.
Paid cleaning details:
- Fee: JPY 4,000 per time (tax not included)
- Request deadline: By 5:00 PM on the day before your requested cleaning date
For more details, please check the official ReloHotels & Resorts website.
We sincerely appreciate your understanding and cooperation.