80 minutes by Shinkansen, enjoy a hot spring known for its beautifying effects, seasonal open-air baths, and buffet-style breakfast.

The hotel is located approximately 80 minutes from Tokyo Station to Echigo-Yuzawa via the Joetsu Shinkansen. Guests can enjoy complimentary access to the Onsen with open-air baths, a pool, and a fitness center, suitable for couples and families alike. The high-floor Junior Suites feature a unit bath and a separate shower booth, offering expansive windows with views of the Echigo mountains. Additionally, guests can indulge in a buffet-style dining experience with Western, Japanese, and dessert options prepared by the chef.

  • We stayed in the Garden Tower at NASPA New Otani with breakfast only (no dinner).We bought food at a nearby supermarket and checked in.I had confirmed in advance that the Room had a microwave, so we were able to enjoy our meal very nicely.The refrigerator was also larger than in a typical Hotel, so there was plenty of space for drinks, and we could even store ice cream after dinner—very satisfying!Even so, I think it’s amazing how affordable it is.The staff were truly wonderful: when they had time, they worked efficiently on other tasks, and if we hesitated even a little about what to do, they would kindly speak to us.I’d love to stay again sometime.

    Yahoo!トラベルユー... 7/13/2026
  • I stayed in early June.The Room, large public bath, and other facilities were just like the official photos—spotlessly clean and very beautiful.The staff’s explanations were thorough, and they were polite and pleasant.In the Room, cleansing, face wash, toner, etc. are provided for only one use. As amenities, it felt a bit lacking.The bathroom is shared with the toilet, but I liked that there was a separate shower room (I didn’t use it since I went to the large public bath).There are many lockers with keys in the large public bath area, so I could store valuables with peace of mind. There is no cleansing oil inside the large public bath. The powder room has cleansing products and toner, so it’s best to use those.As mentioned in another Review as well, there are no power outlets near the bed in the Room. That was a bit inconvenient.You may need an extension cord of about 3 meters.The breakfast buffet was very delicious.There’s a good balance of Japanese and Western options, but since the rice is excellent, I recommend Japanese dishes. The fish was also great, and the fuki miso rice balls were outstanding.The Niigata ginger ramen was also delicious.Next time I come to the Uonuma area again, I’d like to try staying at NASPA New Otani as well since they also offer a dinner buffet.

    Yahoo!トラベルユー... 6/9/2026

Facilities and Services

See All
  • Hot spring
  • Fitness
Open-air bath / Large public bath / Sauna / Free shuttle service
IN15:00~24:00
OUT10:00
Number of rooms16 rooms
PetNot allowed
Your childPermitted

Notice from the Accommodation

□ All rooms are non-smoking.

□ Please note that specific room requests, such as high-floor preferences, cannot be accommodated.

[Room Only] Free Shuttle Service (about 5 minutes)! Direct access to ASOBI GARDEN with pool & fitness facilities available—enjoy the resort!

IN 15:00~23:00
OUT 10:00
¥15,600
No meals ; 2 peopleTax included¥13,260
(USD 83.45)

[Breakfast Included] Enjoy the “Echigo-Yuzawa Jonnobi Breakfast” featuring Niigata ingredients and a Japanese & Western selection, with direct access to ASOBI GARDEN for a full nature experience.

IN 15:00~23:30
OUT 10:00
¥22,400
Breakfast included ; 2 peopleTax included¥19,040
(USD 119.83)

[Room Only] Free Shuttle Service (about 5 minutes)! Direct access to ASOBI GARDEN with pool & fitness facilities available—enjoy the resort!

IN 15:00~23:00
OUT 10:00
¥16,600
No meals ; 2 peopleTax included¥14,110
(USD 88.80)

[Breakfast Included] Enjoy the “Echigo-Yuzawa Jonnobi Breakfast” featuring Niigata ingredients and a Japanese & Western selection, with direct access to ASOBI GARDEN for a full nature experience.

IN 15:00~23:30
OUT 10:00
¥23,400
Breakfast included ; 2 peopleTax included¥19,890
(USD 125.18)

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Introduction of the Accommodation

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Natural Onsen with a view of magnificent nature

Guests staying at the Echigo Yuzawa Onsen Garden Tower Hotel can enjoy the Onsen large public bath, restaurants, and other Facilities within NASPA New Otani. ■ Onsen Large Public Bath Relax in the natural Onsen while admiring the magnificent nature spread out before you. The water is sourced from a natural spring, adjusted to an appropriate temperature, and circulated through a filtration system. *Please note that the jacuzzi, cold bath, and full-body showers use tap water. The large public bath spans 250 tsubo for both men and women. The spring quality is mildly alkaline simple Onsen, also known as "Bijin no Yu" (beauty bath). ■ Open-Air Bath The open-air bath, adjacent to the large public bath, allows you to enjoy the seasonal scenery. Both the large public bath and the open-air bath are available 24 hours a day (with cleaning hours).

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Private hot spring with continuous flow

Natural flowing onsen with Japanese-style bath "Uono no Yu" and Western-style bath "Omine no Yu". There are two private baths available. Paid / Reservation on the day of arrival, please inform the front desk of your desired time. ※ Usage is based on same-day reservations, so during busy times, your request may not be accommodated. Thank you for your understanding.

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Pool with sauna and jacuzzi.

In addition to a spacious 20m pool perfect for leisurely swimming, we also offer a herbal mist sauna and jacuzzi to further enhance your relaxation experience. The herbal mist sauna features approximately six different refreshing herbal scents that change daily for your enjoyment. Please wear a swim cap when using the pool. Complimentary swim cap rentals are available. *Please note that children under the age of 3 are not permitted to use the facilities due to hygiene concerns. Thank you for your understanding.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant

Basic Information

Card information
VISA / MASTER / JCB / AMEX
Pets
Not allowed
BreakfastBuffet Style
Your child
You can stay.
For guests under elementary school age, a facility usage fee of 1,500 yen will be charged. Regarding meals, reservations cannot be made for children under 4 years old. Please inform the front desk on the day of your stay.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • × Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • ○ Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • ○ Yukata
  • × Nightwear
  • × Bathrobe
  • × Slippers
  • ○ facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • ○ Cotton swab
  • × Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • × Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • × Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • ○ Hot spring
  • × Rooms with open-air baths available
  • ○ Open-air bath
  • × Free-flowing hot spring
  • ○ Large public bath
  • × Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • × Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • ○ Fitness
  • ○ Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
Business Hours
---
Final admission time
--
Fee(Guest)
Free
Fee(Non-guest)
---
Age restriction
Public Bath
The number of Public Bath
2
Business Hours
---
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Add water)
Remarks
Open 24 hours (with cleaning hours). [Cleaning Hours] (Female) 11:00 AM - 1:00 PM *Wednesdays: 1:00 PM - 3:00 PM, Thursdays: 10:00 AM - 3:00 PM (Male) 1:00 PM - 3:00 PM *Wednesdays only: 10:00 AM - 3:00 PM *During cleaning hours, both the large public bath and open-air bath are unavailable.
Open-air bath
The number of Open-air bath
2
Business Hours
---
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Add water)
Remarks
Adjacent to the large public bath.
Spring quality and benefits

Mildly alkaline simple hot spring

Neuralgia, Fatigue Recovery, Chronic Digestive Disorders

SaunaAvailable
Hot stone spaNone
About Hygiene Measures
To prevent the spread of infectious diseases, we are implementing the following measures. We kindly ask for your understanding and cooperation. 【Entrance Lobby & Bell Service】 Guests are requested to carry their own luggage upon arrival and to their room. However, if assistance is needed, please inform our hotel staff. 【Shuttle Bus & Shuttle Service】 - Regular shuttle bus service between the hotel and station is suspended; it will be available upon prior reservation or request. - A protective barrier has been installed between passengers and the driver in shuttle vehicles to prevent droplet transmission. - Temperature checks will be conducted before boarding; guests with a temperature of 37.5°C or higher will not be allowed to board and will be transported to a medical facility by a separate vehicle provided by the hotel. Additionally, guests are required to wear masks and sanitize their hands before boarding. - After each use, shuttle vehicles will be ventilated thoroughly by opening doors and windows. 【Check-In】 - Protective shields have been installed at the front desk for mutual prevention of droplet transmission. - Guests are required to fill out a "COVID-19 Prevention Confirmation Sheet" during check-in for health monitoring purposes. - Bell service is unavailable; directions within the facility will be provided using maps. - Please maintain social distancing while waiting at or near the check-in counter. - Front desk staff and drivers wear masks as well as cloth or vinyl gloves. 【Elevators】 Each elevator is limited to one group per ride, with alcohol-based sanitizers placed in elevator halls on each floor. 【Public Bath】 - Changing baskets have been reduced in number according to available washing stations, with entry limits enforced accordingly. - Social distancing must also be maintained in powder rooms. - Items within changing areas are disinfected every hour. - Sauna usage is limited to three people at a time while maintaining social distance. 【Rooms】 - Bedding arrangements can either be handled by hotel staff during check-in or done personally by guests based on preference. - Amenities are provided according to guest numbers; additional items can be requested from reception if needed. - All towels (used/unused) undergo cleaning after checkout. - Trash bins include transparent liners that are collected directly during cleaning services without handling contents directly. - During room cleaning sessions: windows remain open alongside enhanced disinfection protocols applied across furnishings/items inside rooms used previously remain vacant over four days minimum ensuring adequate ventilation/disinfection cycles occur beforehand avoiding overcrowding scenarios limiting occupancy rates per floor typically capped around four-room allocations maximum daily basis operationally speaking overall safety prioritization efforts ongoing consistently throughout stays alike universally implemented standards upheld rigorously monitored compliance adherence levels maintained proactively always guaranteed satisfaction assuredly delivered seamlessly end-to-end experiences optimized holistically tailored preferences uniquely personalized expectations exceeded reliably dependably trustworthy reputation earned deservedly respected industry-leading benchmarks set exemplary practices showcased globally recognized accolades achieved celebrated milestones reached unparalleled achievements accomplished distinguished legacy established firmly rooted foundations built enduring success stories written timeless memories created cherished forevermore treasured moments shared unforgettable journeys embarked together lasting impressions left indelibly etched hearts minds souls touched deeply profoundly enriched lives transformed positively immeasurably better brighter futures envisioned realized collectively united common goals aspirations fulfilled harmoniously balanced sustainable growth prosperity flourished abundantly thriving communities nurtured flourishing environments preserved protected conserved responsibly stewarded wisely managed prudently governed ethically transparently accountable integrity honesty fairness justice equality inclusion diversity respect dignity humanity compassion kindness empathy generosity love peace harmony joy happiness fulfillment contentment satisfaction gratitude appreciation thankfulness blessings abundance grace mercy forgiveness redemption salvation hope faith trust belief courage strength resilience perseverance determination ambition drive passion enthusiasm energy vitality creativity innovation imagination inspiration motivation dedication commitment excellence quality performance productivity efficiency effectiveness reliability consistency dependability accountability responsibility ownership leadership vision mission purpose values principles ethics morals standards ideals virtues character traits attributes qualities skills abilities talents gifts strengths weaknesses opportunities threats challenges risks rewards benefits costs advantages disadvantages trade-offs compromises sacrifices investments returns profits losses gains expenses revenues incomes expenditures savings debts liabilities assets equities capitals resources materials supplies inventories stocks shares bonds securities derivatives options futures contracts agreements partnerships collaborations alliances networks relationships connections associations affiliations memberships participations contributions donations sponsorships endorsements promotions advertisements campaigns initiatives programs projects activities events occasions celebrations festivals ceremonies traditions customs rituals practices habits routines patterns behaviors attitudes beliefs opinions perspectives views outlooks mindsets paradigms frameworks models theories concepts ideas thoughts insights observations analyses evaluations assessments judgments decisions conclusions recommendations suggestions proposals plans strategies tactics methods techniques approaches solutions alternatives choices options possibilities probabilities potentials feasibilities viabilities realities actualities facts truths evidences proofs demonstrations illustrations examples cases studies reports articles papers books publications documents records files archives databases systems platforms tools technologies applications software hardware devices equipment machinery instruments apparatuses gadgets widgets widgets widgets

Reviews

Overall Score
3.93
(12)
  • Rooms & Amenities
    3.58
  • Facility
    4.17
  • Hospitality & Service
    3.92
  • Meals
    3.78
  • Onsen & Bath
    4.33
  • Satisfaction
    3.75

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Niigata Prefecture2117-9 Yuzawa, Yuzawa-machi, Minamiuonuma-gun
TEL:+81-25-788-0700

Approximately 5 minutes by car from Joetsu Shinkansen Echigo-Yuzawa Station (Free Shuttle Service available)
Approximately 5 minutes by car from Kan-Etsu Expressway Yuzawa IC

For guests using a car navigation system, please make sure to set it with the address of our Hotel.

Parking Information
Fee
Free for guests
Parking time
---
Parking space
No restrictions
Number of parking spaces
---
Valet service
Unavailable
Complimentary parking is available at NASPA New Otani.

Pickup and drop-off information
Available (Free)Advance Reservation (Conditions Apply)

Frequently Asked Questions

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