Hakuba Iwatake Lodge Kaneni

At our property, we are implementing the following measures as part of our infection prevention efforts. 【1】 Staff Measures ・Hand washing, gargling, and wearing masks ・Regular temperature checks ・Customer service with social distancing in mind 【2】 Disinfection Measures ・Regular disinfection and cleaning of the property (restaurants, banquet halls, etc.) ・Regular disinfection and cleaning of shared areas (front desk, lobby, guest room corridors, large baths, etc.) ・Disinfection and cleaning of guest rooms each time ・Disinfection and cleaning of slippers in guest rooms 【3】 Ventilation Measures ・Regular ventilation of the property (restaurants, banquet halls, etc.) ・Regular ventilation of shared areas (front desk, lobby, guest room corridors, large baths, etc.) ・Ventilation of guest rooms each time 【4】 Check-in/Check-out Measures ・Installation of acrylic panels and transparent vinyl sheets at the front desk 【5】 Guest Room Measures ・Installation of air purifiers in each guest room ・Disinfection and cleaning of guest room amenities (doorknobs, room keys, teacups, etc.) each time ・Controlling the occupancy rate of guest rooms to avoid congestion 【6】 Dining Measures ・Innovative meal service and serving (individual serving, etc.) ・Managing and dispersing the crowd in the dining area ・Restricting entry to the dining area for those with fever, cough, or cold symptoms 【7】 Large Bath/Shared Bath Measures ・Disinfection and cleaning of items in the bath area 【8】 Measures for Guests ・Requesting disinfection (alcohol disinfection, etc.) upon arrival and temperature checks at check-in ・Requesting hand washing, gargling, and wearing masks outside guest rooms