Measures to Prevent the Spread of COVID-19 Infections
Select Hotels Group Initiatives
- Thorough hygiene management for all staff, including daily health checks, temperature screening with non-contact thermometers upon arrival at work, handwashing and hand sanitizing, and wearing masks
- Alcohol disinfectant available throughout the building and frequent ventilation
- Disinfection cleaning in guest rooms and public areas
- Disposable vinyl gloves provided at buffet venues when picking up food and drinks
- Splash guards installed at the front desk
- To avoid crowding, the number of users in the restaurant and Onsen is managed
Requests to Guests
- Temperature screening with a non-contact thermometer when using Accommodation services, the Onsen, or the restaurant.
*Guests with a fever (37.5°C or higher), cough, fatigue, or other symptoms, or those believed to have had close contact with an infected person may be asked not to enter.
- Please sanitize your hands frequently using the alcohol disinfectant provided throughout the Facility.
- Please follow proper cough/sneeze etiquette.
- Thank you for your cooperation if usage restrictions are implemented.
*To prevent crowding, you may be asked to wait before entering the bath/Onsen area or restaurant during busy times.