At Cypress Inn Tokyo, to ensure you can stay with peace of mind, we have implemented the following measures based on thorough “avoidance of the Three Cs” and “hygiene management” throughout the Hotel, and we strictly manage the health of both guests and staff.
[Avoidance of the Three Cs]
All staff are committed to ensuring every guest enjoys a comfortable stay and a memorable trip with peace of mind.
[Hygiene Management]
■ We ask that you wear a mask during your stay at the Hotel.
■ During room cleaning, we thoroughly wipe down high-touch areas (doorknobs, drawers, handles, remote controls, switches, etc.) with alcohol disinfectant.
■ Alcohol disinfectant is available at the front desk, elevator hallways, and other areas.
■ All guests are asked to use alcohol disinfectant upon entering the Hotel.
■ Regular ventilation and alcohol disinfection cleaning are carried out in all Facilities within the Hotel.
■ Staff temperature checks/health monitoring and mask-wearing while serving guests are enforced.
[Front Desk (Check-in / Check-out)]
■ Check-in/check-out by one representative per group
■ Social distancing is strictly maintained during busy times.
■ Acrylic partitions are installed at the counter.
■ Information about the Hotel is provided in writing to reduce contact time.
■ Condition and travel history will be confirmed using a “Health Check Sheet.” *If a fever of 37.5°C or higher is detected, you may be asked to refrain from staying in accordance with public health center guidance.
[Request for Guest Cooperation]
Thank you very much for choosing Cypress Inn Tokyo.
To help prevent the spread of COVID-19, we kindly ask all visitors for their cooperation as follows.
We appreciate your understanding and cooperation so that everyone can enjoy a safe stay.
■ Frequent handwashing / gargling
■ Wearing a mask in public spaces
■ Ventilating your guest room
■ Alcohol hand sanitizing upon entering the Hotel
*If during your stay you develop a fever of 37.5°C or higher or experience respiratory symptoms or feel unwell, please promptly contact the front desk via internal phone from your room.
In addition, we kindly ask accompanying guests to wear a mask and refrain from leaving their room.
If you need assistance, please feel free to contact the front desk.
*From 23:00 to 9:00 (next day), please call 03-5671-3122 (night call center).