About our facility's measures against the novel coronavirus
To provide peace of mind and safety to our guests during their stay, our Property has implemented the following measures.
We kindly ask for your cooperation with cough etiquette, such as wearing masks after entering the premises. We appreciate your understanding and cooperation.
[Staff Measures]
Hand washing, gargling, and wearing masks
Regular temperature checks
Customer service with awareness of maintaining distance
[Disinfection Measures]
Regular disinfection cleaning of the premises (food and beverage areas)
Regular disinfection cleaning of common areas within the premises
Disinfection cleaning of guest rooms
Disinfection cleaning of guest room slippers
[Ventilation Measures]
Regular ventilation of the premises (food and beverage areas)
Regular ventilation of common areas within the premises
Ventilation before and after guest room use
[Check-in and Check-out Measures]
Installation of acrylic panels at the front desk to prevent droplet transmission
[Guest Room Measures]
Disinfection cleaning of amenities each time
Adjusting room occupancy rates to avoid congestion
Preparation of bedding before check-in
[Meal Measures]
Innovative serving and delivery methods (individual serving, etc.)
Management and dispersion of venue congestion
Restriction of entry for guests with poor health
[Bathhouse Measures]
Disinfection cleaning of bathhouse amenities
Management and dispersion of bathhouse congestion
[Requests to Guests]
Request for disinfection upon arrival
Request for hand washing and gargling
Request to wear masks outside guest rooms
[Emergency Response Preparedness]
Preparation of emergency response manuals
Regular staff training for emergency response





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