Asobe no Mori Iwaki-so

At Asobe no Mori Iwakiso, as part of our measures to prevent the spread of COVID-19, we are strengthening hygiene and safety protocols throughout the Accommodation to help ensure the health and safety of both guests and staff, so that you can stay with peace of mind. We apologize for any inconvenience this may cause and sincerely appreciate your understanding and cooperation. ■Measures in Shared Areas 1. Hand sanitizer is available at the entrance, front desk, dining venue entrance, and throughout the Accommodation; guests are encouraged to sanitize their hands. 2. In addition to regular cleaning, we have enhanced disinfection by wiping frequently touched surfaces such as elevator buttons and door handles. 3. For the health and safety of guests and staff, service staff may wear masks while assisting you. 4. Please help avoid crowding by using elevators in small groups. ■Front Desk 1. Upon arrival, we ask for your cooperation in sanitizing your hands with alcohol-based sanitizer. 2. Acrylic partitions are installed at the front counter to help prevent droplet transmission. 3. At check-in, we ask you to complete a health questionnaire and confirm your travel route prior to arrival. 4. Guests with a fever or who feel unwell are kindly asked not to enter the Accommodation. 5. If you feel unwell during your stay, please inform the front desk immediately. 6. A cash tray will be used during payment. ■Guest Rooms 1. In addition to regular cleaning, we have enhanced disinfection by wiping high-touch items such as switches, remote controls, telephones, tables, washbasins/sinks, hair dryers, and stationery items. 2. Disinfectant spray is provided in all guest rooms. ■Bathing Facilities 1. To avoid crowding, we may limit the number of users at one time or restrict bathing times depending on conditions. ■Dining 1. The dining venue is regularly ventilated and disinfected more thoroughly than usual. 2. Seating arrangements are designed to ensure sufficient distance between guests. 3. Private dining rooms for dinner are available upon request; please contact us if desired. (An additional 10% Service Fee will be charged on top of the accommodation rate.) 4. Dinner is usually served one dish at a time; however, to reduce close contact we may reduce serving frequency by presenting multiple dishes together. 5. Depending on occupancy levels، meal start times may be staggered。 6．Breakfast is normally served buffet-style (Japanese/Western), but depending on guest numbers it may be served as set Japanese or Western meals। Breakfast will be served at Restaurant Asobe no Mori. ■Banquet Hall 1．After setup، trays/tables، chairs، door handles، etc۔ are wiped down with disinfectant。 2．For banquets、 meetings، etc۔ seating layouts are arranged to ensure adequate spacing between guests。 3．Air circulation is maintained through ventilation fans/airflow regardless of heating or cooling use。 4．When using microphones， please wear a mask。 ■Shuttle Service 1．To avoid crowding， shuttle vehicles operate with reduced passenger capacity。 2．Please wear a mask and sanitize your hands when boarding。 3．The vehicle interior air is sanitized using stabilized chlorine dioxide। 4．Vehicles are thoroughly wiped down with disinfectant after each transfer/stop， with enhanced ventilation。 ■Measures for Staff 1．Mask wearing when commuting Masks are provided， and wearing them when commuting is mandatory۔ 2．Hand hygiene， temperature checks， and health management Staff sanitize hands upon arrival at work， take their temperature، и complete a daily health checklist۔ 3．If an employee becomes a close contact They will remain at home until 7 days have passed۔ 4։ Vaccination и antigen testing Staff have received three vaccine doses। PCR testing was conducted for staff (January 2022). Going forward，我们 will conduct antigen tests regularly。 Please note that these measures may change depending on circumstances。 Thank you very much for your understanding и cooperation。