Gensen Yuyado Zao Plaza Hotel

COVID-19 Measures at Our Accommodation Thank you for your continued patronage of Gensen Yuyado Zao Plaza Hotel. Starting in June, we will implement the following infection prevention measures in accordance with the "Guidelines for COVID-19 Response in Accommodations." We prioritize the safety and security of our guests and take these measures to reduce infection risks for both guests and staff. We appreciate your understanding and cooperation. 1. All staff will undergo health checks upon reporting to work and practice regular hand sanitization. 2. All staff will wear masks at all times. 3. Staff are instructed to maintain social distancing where possible. 4. Alcohol-based sanitizers are available in common areas and all guest rooms. 5. Common areas will be regularly disinfected with sterilizing agents. 6. Ventilation is ensured in common areas and used guest rooms. 7. Business partners are requested to wear masks and maintain hygiene standards. 1. Guests are kindly asked to handle their own luggage from their vehicles. 2. Upon arrival, guests are requested to sanitize their hands and undergo a health check. 3. Check-in is limited to one representative per group; other members may wait in the lobby or lounge area. 4.We have temporarily suspended room escort services; please ensure you confirm emergency exits and evacuation routes. 1.Meal service frequency has been reduced when serving set meals. 2.Guests are requested to sanitize their hands upon entering dining areas. 3.Seating arrangements ensure adequate spacing based on reservation status. 4.Breakfast is served as a Japanese-style set meal. 1.Payments at the counter will be handled using cash trays. 1.Guests must sanitize their hands before boarding shuttle vehicles. 2.Masks must be worn while riding shuttle vehicles. 1.If you experience symptoms such as fever, cough, shortness of breath, muscle pain, or fatigue before arrival, please contact us by phone at "023-694-9111" and refrain from visiting our accommodation. 2.If you experience symptoms such as vomiting or diarrhea during your stay, please inform us via front desk extension (9). Guidance from public health authorities may be required. 3.Please wear a mask when moving around within the facility during your stay. 4.We request frequent hand sanitization during your stay for everyone's safety 5.Please maintain an appropriate distance from other guests during your stay We sincerely appreciate your understanding and cooperation regarding these measures.Our team is dedicated ensuring that enjoy wonderful natural breezes Zao