Tachikawa Urban Hotel Hygiene Measures
Regarding Measures Against COVID-19
Dear Guests,
Thank you for choosing the Tokyo West Hotel Group.
In response to government requests related to COVID-19, our hotel has implemented the following measures to ensure the health and safety of our guests and staff. We kindly ask for your understanding and cooperation.
[Special Hygiene Measures in the Facility]
■ Enhanced disinfection and sanitization throughout the hotel.
■ Alcohol-based hand sanitizers are available at the front desk, and we request all guests using our facilities to sanitize their hands.
[Hotel Staff Initiatives]
■ All hotel staff wear masks while on duty as a general rule.
■ Staff practice regular handwashing, gargling, and monitor their health conditions diligently.
Guests with symptoms such as fever or other signs of illness are kindly requested to refrain from using our services.
[Guest Health Management Measures]
We request that certain guests agree to special health management protocols before staying with us:
■ Applicable Guests:
・Guests feeling unwell (e.g., fever or cough).
・Guests returning from overseas or visiting Japan from abroad.
■ Requests:
・If you have a fever over 37.5°C, cough, shortness of breath, headache, fatigue, or similar symptoms, please inform the front desk immediately.
We will provide information about designated institutions (public health centers or consultation centers for returnees/contacts).
・Please measure your body temperature daily during your stay.
・Avoid leaving your room unless absolutely necessary.
If you must leave your room under unavoidable circumstances, please wear a mask at all times.
・For Multiple Night Stays (2 nights or more), room cleaning will be suspended.
Clean linens and amenities will be provided for self-replacement; we appreciate your cooperation in maintaining hygiene standards yourself during this period.
