Grand Park Hotel Panex Tokyo

Thank you very much for choosing the Grand Park Hotel Group. At our Hotel, we prioritize the safety of our guests and are taking the following measures to prevent the spread of COVID-19. We kindly ask for your understanding and cooperation. Please note that the duration of these measures may change depending on the situation. Additionally, to ensure the health and safety of both our guests and Hotel staff, we are responding while wearing masks, monitoring the health of our staff (including temperature checks), and thoroughly cleaning and disinfecting various areas within the Property. We appreciate your understanding and cooperation. ■ Restaurant service staff and kitchen staff are required to wear masks. ■ Alcohol-based hand sanitizers are placed in various locations within the Hotel. ■ Shared spaces and guest rooms frequently used by many guests, such as lobby tables, chairs, vending machines, counters, shared restroom doorknobs, elevator buttons, and in guest rooms, doorknobs, desks, and other areas frequently touched by guests, are wiped down with alcohol. Additionally, space sanitization products are placed in the front lobby and breakfast lounge. ■ Guests are requested to cooperate with hand sanitization using alcohol when entering the Hotel and restaurant. ■ In the restaurant, utensils such as serving tongs used for serving food are replaced as needed, and seating arrangements are made to maintain as much distance as possible. ■ For buffet-style meals (breakfast) in the restaurant, to prevent infection and ensure safety, some menu items may be served by Hotel staff instead of the traditional self-service method. ■ Please ensure accurate information is provided on the guest registry. Additionally, if guests experience symptoms such as fever, chills, or cough during their stay, we kindly ask that you inform the Hotel. We sincerely appreciate your understanding and cooperation. *Please note that the measures may vary depending on the Hotel. Thank you for your understanding.