Athena Kaigetsu

Safety Measures Against COVID-19 To ensure the peace of mind and safety of our guests and employees, our Property is implementing the following measures. We sincerely appreciate your continued patronage. We understand the concerns you may have regarding the spread of COVID-19. At our Property, we prioritize the health and safety of our guests and employees, and we are implementing the following measures to ensure you can use our services with peace of mind. We apologize for any inconvenience this may cause and kindly ask for your understanding and cooperation. [For Guests Visiting the Property] - Please disinfect your hands with alcohol sanitizer upon entering the Property. - Please take your temperature in advance on the day of your stay. * If you have a fever of 37.5 degrees or higher or symptoms such as fatigue, we may refuse your stay. - If you develop symptoms such as fever or cough during your stay, or if you feel unwell, please inform the front desk immediately. - Please disinfect your hands with alcohol sanitizer when entering dining venues (restaurants, banquet halls). [Check-in, Check-out, and Front Counter] - Employees at the check-in counter will wear gloves and change them regularly. - The check-in counter and items such as pens are regularly cleaned with alcohol sanitizer. - Payments will be handled on a tray. - If lines form for meal guidance or check-in/out, please maintain a distance of at least 2 meters between guests. [For Staff] - Our employees measure their temperature daily before work and are prohibited from working if they have a fever of 37 degrees or higher. - Our employees wear masks at all times while on duty. - Alcohol sanitizer is placed at the employee entrance, and employees must disinfect their hands when entering and exiting, including after going out. [Dining Venues and Service] - All staff are required to thoroughly disinfect with alcohol when providing meals. - Some dining venues may have their own infection prevention rules. If you do not cooperate, we may not be able to provide meals. [Measures in the Public Bath] - We ask for your cooperation in rinsing contact areas such as faucet knobs, shower handles, washbasins, chairs, and amenity bottles with hot water after use. [Measures in Public Spaces] - To refresh the air, we regularly open the entrance and surrounding windows. - We are disinfecting switches and knobs in shared spaces (lobby, restrooms, dining venues, public baths, shops, vending machines, etc.) that are frequently touched by guests. [Cleaning Within the Property] - We are disinfecting various areas within the Property (doorknobs, handrails, elevator buttons, etc.) with alcohol-based disinfectants. If you do not understand or cooperate with the above measures, we may refuse your stay or use of the Facility.