Comfort Hotel ERA Sapporo Kitaguchi

I stayed on my birthday. Thank you for the gift of sweets—I was very happy.Both the facilities and the Room were very clean. The YA-MAN hair dryer and ReFa shower head provided in the Room were excellent.I would love to stay again if I have the opportunity.

I understand that “ERA” means “an era” in English, which may feel somewhat geared toward international guests, but the Hotel felt fresh in many ways. It’s a newly opened Hotel in front of Sapporo Station—an area packed with Business Hotels—and you can really sense their determination to stand out. The location is very convenient: about a 5-minute walk from the North Exit of Sapporo Station, right by Hokkaido University’s South Gate, and it’s also easy to get through to the station’s South Exit.When you step off the elevator on the lobby floor, the first thing you notice is a stock of alcohol. The check-in counter feels more like a bar counter, and check-in is basically done at the self-service machine in front of it. A staff member kindly helped me, so everything went smoothly.The Room layout feels quite innovative. The built-in sofa chair, mirror, outlet placement—there are lots of thoughtful touches that I appreciated. The Serta bed was extremely comfortable and left me feeling energized for the next day. Officially checkout is at 10:00, which felt a bit early, but I was told it can be extended to 11:00 by registering as a member. They also seem particular about details: both the shower head and hair dryer were ReFa products—something many women would likely appreciate.The lounge on the lobby floor is free for guests and can be used both before check-in and after checkout. Soft drinks and snacks are available, and since it also functions as a library space, it’s great for passing time or reading documents. I was grateful to be able to use it even after checkout.This time I had breakfast as well. There isn’t an extensive selection, but you can feel their effort throughout—and each item was delicious. As someone who values quality over quantity, I was very satisfied. There were three varieties each of Hokkaido dairy products (cheese, milk, yogurt, butter), and comparing them was genuinely fun. I assumed soup curry would be the main highlight—and it truly was excellent—with plenty of vegetables included; I was impressed.The staff also seemed fully committed to making this new style work. The NEW ERA concept came through clearly—in a very positive way.