Guest Reviews & Impressions for Henn na Hotel Osaka Shinsaibashi

• 4.40

  machahug

  Date Posted: 6/23/2025

  Innovative

  I’d been curious about it for a long time, so I was happy to finally stay here. The dinosaur at reception was so realistic that when I came back to the Hotel, it startled me for a moment and made me laugh—but the lack of pressure from having no staff around actually suited me. The bath and toilet were separate, and having a sink in the sleeping Room felt unique and was surprisingly nice! That said, I noticed an unknown bug on the wall right after entering, and due to the wallpaper design, a bit of dust stood out. Overall, it was very good! Also, I accidentally went to the Osaka location first, but a staff member kindly gave me a map and I was able to make it to the Shinsaibashi location. That reassured me that there’s no need to worry even though it’s unmanned. I’d like to use it again.

  • Rooms & Amenities3
  • Facility5
  • Hospitality & Service5
  • Meals－
  • Onsen & Bath5
  • Satisfaction4

  • 6/21/2025～
  • 1 person 1 room
  • Twin Room
  • Breakfast included

  Reply from the Facility

  Thank you very much for staying with us and for your heartwarming feedback. We are truly delighted to hear that you had been interested in our Accommodation for some time and that you enjoyed your stay. We are also glad to know you were satisfied with the bathroom and toilet layout in the Room, as well as the placement of the washbasin. On the other hand, thank you for pointing out the insects on the wall and dust. We will review and improve our cleaning and maintenance procedures to ensure an even more comfortable stay in the future. We are relieved to hear that our staff was able to assist you when you got lost and that you arrived safely. We sincerely look forward to welcoming you again!

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• 4.33

  てらラテ

  Date Posted: 12/27/2024

  Used for attending live events

  This is my first time using it. I chose this Hotel because it is within walking distance from the live venue. The breakfast service of rice balls and miso soup was very delicious, and I was able to enjoy the live performance afterwards! The staff were also very kind and nice. I would like to use it again.

  • Rooms & Amenities4
  • Facility4
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath4
  • Satisfaction4

  • 12/26/2024～
  • 2 people 1 room
  • LG Styler Twin Room
  • Breakfast included

  Reply from the Facility

  Thank you very much for using our services and for your feedback! We are delighted to hear that you enjoyed the access from the live venue and our breakfast offerings of rice balls and miso soup. Your compliments to our staff are also a great encouragement to us. We are pleased to hear that your live event was wonderful. We look forward to your next visit and are excited to see you again.

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• 5.00

  リピータロウ

  Date Posted: 12/4/2024

  Previously, I stayed...

  Previously, I stayed at the Hotel in Fukuoka, and this time I stayed for two nights at the same Hotel in Osaka. It was clean and I had a great time. I will definitely repeat my stay.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath5
  • Satisfaction5

  • 11/29/2024～
  • 3 people 1 room
  • Twin Room
  • Breakfast included

  Reply from the Facility

  Thank you very much for choosing our hotel from among the many properties available. We are truly honored to hear that you were satisfied with your stay at our hotel. Henn na Hotel is based on the concept of "a hotel that promises to change and evolve," so we will strive to show you a different side on your next visit. Thank you very much for your stay. Henn na Hotel Osaka Shinsaibashi

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• 4.17

  みんなのオペラ

  Date Posted: 11/14/2024

  It was more comfortable than expected.

  The dinosaur at the reception was cute. The bath was convenient with a washing area. The pillow had a comfortable height and firmness. The breakfast was simple but sufficient. If I had to say, having a Western-style soup in addition to miso soup would be even better.

  • Rooms & Amenities4
  • Facility4
  • Hospitality & Service4
  • Meals4
  • Onsen & Bath4
  • Satisfaction5

  • 11/12/2024～
  • 2 people 1 room
  • Twin Room
  • Breakfast included

  Reply from the Facility

  Thank you very much for using our service and for your wonderful feedback. We are delighted to hear that you were satisfied with the Room and Facility. Also, thank you for noticing the dinosaur character at the reception! We are honored that you enjoyed it. Your compliments on the comfort of the bath and pillows are encouraging for all our staff. Thank you for your feedback on breakfast as well. We sincerely look forward to welcoming you again next time. Thank you!

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This page only displays reviews posted on IKYU.com.