Announcement of the Launch of Our Free Luggage Delivery Service
Thank you very much for your continued patronage of Tokyu Stay Shimbashi. We have introduced a new complimentary luggage delivery service from Haneda Airport to our Accommodation, “Air Luggage.”
Details are as follows.
■ Service Details:
・Service period: Available for arrivals up to September 30, 2026
・Fee: Completely free (for Tokyu Stay guests only)
・Cutoff time: By 18:00 on the day (same-day delivery)
・Number of items: No limit (suitcases, strollers, etc.)
・Available days: On your check-in day (or the day before)
■ Counter location: Haneda Airport Garden, 2F (next to the Omotenashi Center)
* Directly connected to Terminal 3.
* From Terminals 1 and 2, take the free shuttle bus (approx. 15 minutes) to Terminal 3.
■ How to Use
・After you contact us, we will send you a registration URL.
・On your arrival day, present the QR code issued at the time of Reservation at the counter.
・Then head out sightseeing straight from the airport—your luggage will be delivered to your Room by evening.
* If advance registration on a smartphone is difficult, you can also complete the procedure directly at the counter.
Start enjoying Tokyo from the moment you arrive.
We look forward to welcoming you.













