■Placement and encouraged use of hand sanitizer
Hand sanitizer is available throughout the Hotel, including at the front desk and restrooms, and we ask guests to use it.
In addition to standard alcohol-based sanitizer, we also use a highly effective antiviral disinfectant.
■Support for guests’ health conditions
If you are feeling unwell, please inform a nearby staff member.
If you develop symptoms such as fever or cough, we can refer you to the nearest medical facility.
■Breakfast service measures
Hand sanitizer is provided at the restaurant entrance, and we ask guests to use it.
In addition to sterilizing tableware and disinfecting handles, we have strengthened cleaning and disinfection of equipment and fixtures beyond our usual standards.
■Enhanced cleaning and disinfection
We have strengthened disinfection of frequently touched areas in shared spaces (elevator buttons, shared restroom door handles, faucets, furniture, rental items, etc.) as well as in guest rooms (door handles, remote controls, switches, faucets, room keys).
■Enhanced disinfection of guest room spaces
Depending on conditions, guest rooms may be sanitized using ozone sterilization or similar methods to maintain a hygienic environment.
■Mask wearing and health management for Hotel staff
To protect the health of our guests and Hotel staff and support public hygiene, Hotel staff generally wear masks while on duty.
In addition to thorough handwashing/gargling/disinfection practices, we have also strengthened health monitoring measures such as temperature checks before work.