Guest Reviews & Impressions for Hotel Route-Inn Grand Ueda Ekimae

• 2.83

  テッパン

  Date Posted: 8/15/2026

  The rice served at breakfast was dry and not tasty.

  • Rooms & Amenities3
  • Facility4
  • Hospitality & Service5
  • Meals2
  • Onsen & Bath1
  • Satisfaction2

  • 8/13/2026～
  • 2 people 2 rooms
  • Smoking Single Room
  • No meals included.

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• 5.00

  S・SUZUKA8

  Date Posted: 5/16/2025

  Nagano Trip

  This time, it was her birthday on the day of our stay, and the hotel kindly prepared a small mini cake plate for us, which was wonderful. Thank you very much. I would definitely like to use this accommodation again if I have the chance.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals－
  • Onsen & Bath5
  • Satisfaction5

  • 5/14/2025～
  • 2 people 1 room
  • Non-Smoking Double
  • No meals included.

  Reply from the Facility

  Dear S・SUZUKA8, Thank you very much for choosing our Hotel for your stay. We are truly delighted that you selected our Hotel and the "Bishoku Izakaya Mikura" restaurant for such an important day. We hope you enjoyed your trip to Nagano Prefecture. It would be our pleasure if we could contribute to making your stay comfortable. We are glad to hear that you were satisfied with the birthday plate. Your kind words will be shared with the restaurant staff and will serve as great encouragement for us all. If you have another opportunity, we would be honored if you choose our Hotel again in the future. Thank you once again for taking the time to post a Review despite your busy schedule. Hotel Route-Inn Grand Ueda Ekimae Front Desk, Nishida

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• 4.50

  @takatan

  Date Posted: 5/7/2025

  Great value, excellent bath, completely satisfying.

  Despite the Golden Week, the price is reasonable, and the Room, bath, and cleanliness are all impeccable. I will definitely stay again.

  • Rooms & Amenities4
  • Facility5
  • Hospitality & Service4
  • Meals4
  • Onsen & Bath5
  • Satisfaction5

  • 5/5/2025～
  • 2 people 1 room
  • Non-Smoking Twin
  • Breakfast included

  Reply from the Facility

  Dear @takatan, Thank you very much for staying at our accommodation. We also sincerely appreciate you taking the time to leave a review. We are delighted to hear that you were satisfied with various aspects such as the guest room, large public bath, and cleanliness. In addition to the "Early Bird Plan" that you used this time, we offer a variety of plans. We hope you will choose your preferred plan according to your needs. Furthermore, we are truly grateful for your kind words about wanting to "repeat" your stay with us. Your warm comments inspire all of our staff to continue striving for excellence in service. When visiting Ueda City again, please consider choosing our accommodation once more. We look forward to welcoming you back wholeheartedly. Hotel Route-Inn Grand Ueda Ekimae Front Desk: Nishida

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• 4.50

  せきやすお

  Date Posted: 4/12/2025

  Breakfast

  The scrambled eggs were not satisfactory.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals4
  • Onsen & Bath4
  • Satisfaction4

  • 4/10/2025～
  • 1 person 1 room
  • Non-Smoking Single Room
  • Breakfast included

  Reply from the Facility

  Thank you very much for choosing our accommodation. We also sincerely appreciate you taking the time to leave a review. We apologize for not meeting your expectations regarding the scrambled eggs. We take your feedback seriously and will strive to improve our breakfast offerings to satisfy more guests. We would be delighted if you choose our accommodation again in the future. We look forward to welcoming you back soon. Hotel Route-Inn Grand Ueda Ekimae Front Desk, Nishida

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• 4.60

  igachika

  Date Posted: 3/29/2025

  I had a relaxing stay.

  Conveniently located near the station, with easy access to transportation. Ario Ueda is also within walking distance. Being a new facility, it offers excellent amenities, including a large public bath with a sauna—perfect for relaxing after a long day of walking. Complimentary coffee service is available near the front desk, ensuring a comfortable stay. I would definitely choose this place again if visiting the area.

  • Rooms & Amenities5
  • Facility4
  • Hospitality & Service5
  • Meals－
  • Onsen & Bath4
  • Satisfaction5

  • 2/26/2025～
  • 2 people 1 room
  • Non-Smoking Twin
  • No meals included.

  Reply from the Facility

  Dear Igachika, Thank you very much for staying at our accommodation. We also sincerely appreciate you taking the time to leave a review. We are delighted to hear that you were satisfied with our location, large public bath, and welcome drinks. The large public bath on the first floor is available from 3:00 PM to 2:00 AM and from 5:00 AM to 10:00 AM the next morning. Both men's and women's areas include saunas, which many guests have praised for helping them relax and unwind. We will continue striving to be an accommodation where guests feel they want to stay again. When visiting Ueda City, we hope you will choose our hotel once more. We look forward to welcoming you again in the future. Hotel Route-Inn Grand Ueda Ekimae Front Desk - Nishida

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• 5.00

  明石様

  Date Posted: 3/20/2025

  Business trip accommodation on 3/18

  No major negative aspects. I had a relaxing stay. If I had to mention something, it would be the limited number of convenience stores and the lack of supermarkets around the Hotel.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath5
  • Satisfaction5

  • 3/18/2025～
  • 1 person 1 room
  • Non-Smoking Single Room
  • Breakfast included

  Reply from the Facility

  Thank you very much for choosing to stay at our hotel. We also sincerely appreciate you taking the time to post a review. We are delighted to hear that you had a comfortable stay with us. You booked a plan with breakfast this time—did you enjoy it? We hope you found some menu items to your liking. There are three convenience stores within a 5-minute walk from our accommodation. Although there used to be a supermarket inside the nearby shopping mall "Ario," it is currently under renovation, and we apologize for any inconvenience caused. Our staff will continue striving to ensure all guests have a pleasant stay, and we would be honored if you choose our hotel again in the future. We look forward to welcoming you back soon! Hotel Route-Inn Grand Ueda Ekimae Front Desk: Nishida

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• 5.00

  光利

  Date Posted: 1/18/2025

  It was good.

  Overall satisfaction is high. I stay at various business hotels, and since the price is a bit higher, I think it's inevitable that the satisfaction level is high, but I think I would stay again. The izakaya at night was not great, and with that atmosphere, I don't think it will be very popular. I hope for improvements.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath5
  • Satisfaction5

  • 1/13/2025～
  • 1 person 1 room
  • Non-smoking Single (Smoking area available on the same floor)
  • Breakfast included

  Reply from the Facility

  Thank you very much for staying at our hotel. We sincerely appreciate you taking the time to post a review. We are delighted to hear that you were satisfied with various aspects of your stay. We will continue to strive to be a hotel that makes more guests feel like they want to stay again. Thank you very much for your valuable feedback regarding "Bimi Izakaya Mikura," where we serve dinner. We will do our best to ensure satisfaction not only with the hotel but also with the dinner restaurant. We would be grateful if you choose our hotel again when you have the opportunity. We look forward to welcoming you back. Hotel Route-Inn Grand Ueda Station Front Desk, Nishida

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The number of reviews and scores are aggregated values from reviews posted on IKYU.com and Yahoo!トラベル.
This page only displays reviews posted on IKYU.com.