Guest Reviews & Impressions for Shinjuku Granbell Hotel

• 5.00

  uni*

  Date Posted: 7/12/2025

  An atmosphere like an overseas Hotel

  It had an atmosphere like an overseas Hotel, which I personally liked. I would love to use it again.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals－
  • Onsen & Bath5
  • Satisfaction5

  • 6/28/2025～
  • 2 people 1 room
  • Standard Twin Room (Non-Smoking)
  • No meals included.

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• 4.00

  mg46j

  Date Posted: 6/30/2025

  Good value for the price, but families with children should be cautious.

  Overall, it was a very good Hotel—aside from the location, which you only reach after walking not just through a love hotel district but between love hotels. The bed and bathroom areas were clean, but some non-essential spots (like the window glass and light bulbs) were noticeably dirty—more like they hadn’t been cleaned at all. Also, the “cleaned” notice paper was crumpled up, which I felt had the opposite effect. The atmosphere was very international and made me feel like I was traveling abroad. No one in particular was noisy. The rooftop bar had great long opening hours and a beautiful view, but the operation wasn’t running smoothly at all. It didn’t seem especially crowded, so maybe there was an unexpected staff shortage? There was also an unusual line at checkout, and I couldn’t find where the “press if no staff are available” button was… Compared with major Business Hotel chains, it felt more like a city hotel. Downsides: because the curtains are shade-type blinds, I woke up early in the morning due to the light. Also, construction noise nearby echoed loudly from around 6 a.m.—not much that can be done about that.

  • Rooms & Amenities4
  • Facility4
  • Hospitality & Service3
  • Meals－
  • Onsen & Bath5
  • Satisfaction4

  • 6/27/2025～
  • 1 person 1 room
  • Economy Single Room (Non-Smoking)
  • No meals included.

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• 1.00

  BEBEFREND

  Date Posted: 6/23/2025

  Due to unfamiliarity...

  Due to unfamiliarity with the area, I was shocked and disappointed by the poor location. The Room lacked cleanliness, was very small, and had a tiny refrigerator. I will definitely not use this place again.

  • Rooms & Amenities1
  • Facility1
  • Hospitality & Service1
  • Meals－
  • Onsen & Bath1
  • Satisfaction1

  • 6/21/2025～
  • 1 person 1 room
  • Economy Single (Non-Smoking)
  • No meals included.

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The number of reviews and scores are aggregated values from reviews posted on IKYU.com and Yahoo!トラベル.
This page only displays reviews posted on IKYU.com.