At this Hotel, in consideration of the health and safety of our guests and employees as well as public health, we have strengthened disinfection and sanitization measures throughout the building as outlined below.
These measures have been implemented since January in cooperation with public health centers and medical institutions, based on guidelines from Japan’s Ministry of Health, Labour and Welfare for COVID-19 prevention, and are further enhanced as needed.
[Facility & Staff Initiatives]
1. Employee mask use and health management
- Thorough handwashing, gargling, and sanitizing
- Daily temperature checks and condition reporting
(Employees with a fever are required to rest; after their fever subsides, they must remain at home for 2 weeks.)
2. Wearing white gloves when handling guests’ luggage
3. Hand sanitizer available throughout the building
- Hand sanitizer is placed in various areas such as the front desk and restrooms, and all visitors are asked to use it.
- In addition to standard alcohol-based sanitizer, we also use a highly effective antiviral disinfectant.
4. Enhanced cleaning and sanitization of shared areas
We have strengthened disinfection/sanitization of frequently touched surfaces such as elevator buttons, shared restroom door handles, faucets, furniture, rental items, etc.
5. Enhanced disinfection/sanitization of guest rooms
- Ozone sterilization is performed during cleaning to improve air hygiene.
- Disinfection/sanitization is reinforced for frequently touched points such as door handles, remote controls, switches/faucets, Room keys, etc.
- Air purifiers are installed in all rooms throughout the Hotel.
- At Tokyo Shiodome / Tokyo Tamachi / Tokyo Kudanshita locations (Hotel Villa Fontaine), some Rooms are equipped with Panasonic’s “Ziaino” space deodorizing/disinfecting unit.
[Requests to Guests]
1. Use of the automated check-in (payment) machine
This helps reduce congestion through faster check-in/check-out and minimizes close contact with staff.
2. Cooperation with gargling, handwashing, and sanitizing
Hand sanitizer is available throughout the building.
3. Health management during your stay
If you are feeling unwell, please inform a nearby staff member.
If you develop symptoms such as fever or cough, we can introduce a nearby medical institution.
For details, please see:
https://www.hvf.jp/news/detail_142.html
Villa Fontaine Village will continue to prioritize the safety of our guests and employees and strive to provide a comfortable environment where you can stay with peace of mind.