At our hotel, we prioritize the health and safety of our guests and staff, as well as public hygiene. We have enhanced disinfection and sanitization measures throughout the facility as outlined below.
These measures are implemented in accordance with the Ministry of Health, Labour and Welfare's guidelines for COVID-19 prevention, in collaboration with public health centers and medical institutions since January, and are further strengthened based on circumstances.
【Facility & Staff Measures】
1. Employee Health Management
・Strict enforcement of handwashing, gargling, and sanitization.
2. Use of white gloves when handling guests' luggage.
3. Placement of disinfectant throughout the facility
・Disinfectants are placed at various locations such as the front desk and restrooms for guest use.
・In addition to standard alcohol-based disinfectants, highly effective antiviral disinfectants are also used.
4. Enhanced cleaning and disinfection in shared areas
・Frequent disinfection of high-touch surfaces such as elevator buttons, shared restroom doorknobs, faucets, furniture items, rental items.
5. Strengthened room disinfection measures
・Ozone sterilization during cleaning to enhance air hygiene.
・Thorough disinfection of frequently touched areas like doorknobs, remote controls, switches/faucets/room keys.
・Air purifiers installed in all rooms across all facilities.
・At Tokyo Shiodome/Tokyo Tamachi/Tokyo Kudanshita locations: select rooms equipped with Panasonic’s "Ziaino" air purification deodorizer.
6. Temporary suspension or modification of breakfast buffet service.
【Requests to Guests】
1. Use self-check-in machines (payment terminals)
To reduce congestion during check-in/check-out processes while minimizing close contact with staff.
2. Cooperation with gargling/handwashing/sanitizing
Disinfectant is available throughout the facility for your use.
3. Monitoring your health during your stay
If you feel unwell during your stay please inform nearby staff immediately.
For symptoms like fever or coughing assistance will be provided connecting nearest medical services accordingly!
For more details visit: https://www.hvf.jp/news/detail_142.html
Villa Fontaine Village remains committed towards ensuring safe comfortable environment prioritizing both guest/staff wellbeing!