Our Hygiene and Sanitation Measures
■ Installation of Sanitizer Stations and Encouraging Use
Hand sanitizer is available throughout the Hotel, including at the front desk and restrooms, and we ask all guests to use it.
In addition to standard alcohol-based sanitizers, we also use sanitizers with enhanced antiviral effectiveness.
■ Support for Guests’ Health Conditions
If you are feeling unwell, please inform a nearby staff member.
If you develop symptoms such as fever or coughing, we can introduce you to a nearby medical facility.
■ Measures for Breakfast Service
Hand sanitizer is provided at the restaurant entrance for your use.
In addition to sterilizing tableware and disinfecting handles, we have strengthened cleaning and disinfection of equipment and amenities beyond our usual standards.
■ Enhanced Cleaning and Disinfection
We have strengthened disinfection measures for frequently touched areas in shared spaces (elevator buttons, shared restroom doorknobs, faucets, furniture, rental items, etc.) as well as in guest rooms (doorknobs, remote controls, switches, faucets, room keys, etc.).
■ Enhanced Disinfection of Guest Room Spaces
Depending on conditions, guest rooms may be treated with ozone sterilization or similar methods to maintain a hygienic environment.
■ Mask Use and Health Management for Hotel Staff
To protect the health of our guests and staff and support public hygiene standards, Hotel staff generally wear masks while on duty.
In addition to thorough handwashing, gargling, and disinfection practices, we have also strengthened health monitoring measures such as temperature checks before reporting to work.